Bensons For Beds - Romford247 Avis 

138
•
TrustScore 4.5 sur 5

4,5

Unit 7 Gallows Corner Retail Park, Southend Arterial Road, RM3 0AD Romford, Essex, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a fantastic experience thanks to Naz. From the moment we walked in, he was incredibly helpful, friendly, and knowledgeable. Nothing was too much to ask, and he helped us find the perfect bed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went into Benson for Beds and we immediately felt at ease. We were not pounced on and Stephen who helped us was exceptional from start to finish. He was friendly, welcoming and nothing but honest.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Buying a bed is a challenge, so many options and styles to consider and trial. We popped in last week and met Ali, it was obvious he knew his product range and was very knowledgeable but not pushy.... Voir plus

Noté 5 sur 5 étoiles

Went to local store at the Gallows Corner Retail Park, and staff very friendly and helpful. Purchase done with Luke & everything explained fully and all questions answered. Advised of the warranty and... Voir plus


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. aussi dans
  3. Magasin de literie
  4. Magasin de lits
  5. Magasin de matelas

À propos de Bensons For Beds - Romford247

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 7 Gallows Corner Retail Park, Southend Arterial Road, RM3 0AD, Romford, Essex, Royaume-Uni

  • 1708349023

4,5

Excellent

TrustScore 4.5 sur 5

138 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,5

Tous les avis

(138)

26 477 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful , tidy and very polite.

I have bought a number of things and they are all so very helpful and you don’t feel under pressure. I will be going back.

26 octobre 2025
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Réponse de Bensons For Beds - Romford247

We are happy to hear that our products have been helpful, and you felt at ease during your visits. We appreciate your feedback and look forward to seeing you again.
Megan at Customer Care

Noté 5 sur 5 étoiles

Extremely helpful without being pushy

Ben was extremely helpful and knowledgeable without being pushy. He left us alone to decide which mattress was best for us and did not rush us in anyway but was available when we needed any help or advice.

7 septembre 2025
Avis spontané
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Réponse de Bensons For Beds - Romford247

We're happy to hear that you felt supported during your mattress selection. It's great to know that our team member was helpful and respectful of your decision-making process. Thank you for your positive feedback!
Best Wishes,
Megan at Customer Care

Noté 2 sur 5 étoiles

Three visits

Salesman did not apply 20% discount
returned to store and salesman adjusted price
on delivery item was missing which resulted in yet another visit to store
store is located in area which has major road works

4 septembre 2025
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Réponse de Bensons For Beds - Romford247

We appreciate you bringing these issues to our attention. We regret that the discount wasn't initially applied and that an item was missing upon delivery, requiring extra trips. We'll review these concerns, Megan at Customer Care

Noté 5 sur 5 étoiles

Very good experience

Very good experience, polite staff (Luke in Romford) excellent service from order to delivery. Mark and Alan delivered and was a great efficient service

26 août 2025
Avis spontané
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Réponse de Bensons For Beds - Romford247

We're happy you had such a positive experience, from placing your order to the efficient delivery by Mark and Alan. We appreciate you mentioning our polite staff, Megan at Customer care

Noté 5 sur 5 étoiles

great experience

easy, quick, staff knowledgeable and answered all questions and gave good advice

26 mai 2025
Avis spontané
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Réponse de Bensons For Beds - Romford247

We're so happy to hear that you found your experience easy and quick! It's great to know our knowledgeable staff answered all your questions well. Take care, Megan at Customer care

Noté 5 sur 5 étoiles

Ben (😬) of Bensons

Ben (😬) of Bensons, in Romford, was most welcoming, professional and very knowledgable. He guided us to what we believe is the correct choice of bed and helped us decide on duvet and pillows. We would have no hesitation in recommending his services. He is an asset to the organisation.

5 mai 2025
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Réponse de Bensons For Beds - Romford247

Thank you for choosing Bensons and taking the time to share your positive experience with Ben! It means a lot to us to know that our team's knowledge and professionalism was able to guide you in making the perfect bed purchase. We appreciate your recommendation and look forward to serving you again in the future. Your satisfaction is our top priority! - Team Bensons 💜

Noté 5 sur 5 étoiles

No one does beds better than bensons…

No one does beds better than bensons quality fabric cost everything spot on

22 avril 2025
Avis spontané
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Réponse de Bensons For Beds - Romford247

Thank you for your kind words, we're thrilled you're happy with your new bed! Our team takes great pride in providing top-quality fabrics and customer satisfaction is our top priority. Enjoy your new bed! Sleep well, Team Bensons💜

Noté 5 sur 5 étoiles

We were kept informed of our delivery…

We were kept informed of our delivery time on a regular basis. Gary Niven who delivered our goods was very helpful.

25 mars 2025
Avis spontané
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Réponse de Bensons For Beds - Romford247

We appreciate you taking the time to leave us such a fantastic review! We're so glad that you were regularly updated regarding your delivery and that our delivery team was helpful. Take care, Megan at Customer Care

Noté 5 sur 5 étoiles

Everyone at gallows corner so helpful…

Everyone at gallows corner so helpful and patient nothing to much trouble, delivery 100 per cent, brilliant

27 février 2025
Avis spontané
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Réponse de Bensons For Beds - Romford247

We're happy to hear that everyone was so helpful and patient! It's great to know that our delivery met your expectations. Thank you for your brilliant feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

First class delivery

First class delivery. My mattress was taken upstairs with great care and attention

7 février 2025
Avis spontané
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Réponse de Bensons For Beds - Romford247

We're happy to hear that you received first-class delivery service! We appreciate you mentioning the care and attention used when bringing your mattress upstairs. Take care, Megan at Customer Care

Noté 4 sur 5 étoiles

Firmness

Comfort and firm

30 octobre 2024
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Réponse de Bensons For Beds - Romford247

Thanks a lot for your kind words and for sharing your 5-star review. Take care, Megan at Customer Care

Noté 5 sur 5 étoiles

Within the Bensons store in Romford

Within the Bensons store in Romford, the office staff member called Syed gave wonderful customers service. Syed was polite, friendly, welcoming, and very knowledgeable in his profession. He answered all my questions, plus gave me insights of the Bed features which enabled me to make the right decisions tailored for my requirements. He also answered my questions regarding what to expect on the day of delivery. I felt like I was in great hands every step of the way. Excellent customer service, I would highly recommend him and Bensons to other customers.

1 décembre 2024
Avis spontané
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Réponse de Bensons For Beds - Romford247

We're happy to hear that you received wonderful customer service at our Romford store. It's great to know that our team member was polite, friendly, welcoming, and knowledgeable, answering all your questions and providing insights that helped you make the right decisions. We appreciate your recommendation, Megan at Customer Care

Noté 5 sur 5 étoiles

1st class service

Buying a bed is a challenge, so many options and styles to consider and trial. We popped in last week and met Ali, it was obvious he knew his product range and was very knowledgeable but not pushy. We went to a couple of other shops but returned to deal with Ali.
Today we agreed on what bed was best for us because Ali was able to give us a couple of options and put together a package that suited us.
We were impressed with Ali’s relaxed approach, backed up with knowledge and experience.

24 novembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Met our needs

The shop was quiet and airy, allowing us time to browse quietly. Everything we needed was there. A bit pricey, but appeared to be good quality, we will see when it arrives, 1 month for delivery, but not an issue for us, as it will be replacement furniture.

10 novembre 2024

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