The purchase I made online recently is easy to follow and order. I had a bargain half price mattress. It’s not arrived yet so can’t comment to that as yet. Always had good service and items always qua... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit B Bourne Retail Park, Dairy Meadow Lane, SP1 2NY Salisbury, Wiltshire, GB
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Darell was extremely helpful, professional and very knowledgeable. He took us through all the options of what was available and helped us understand the workings of all mattresses before we purchased... Voir plus
L'entreprise a répondu
Lovely sales staff, friendly, informative and knowledgeable of their products. Explained each product and allowed us time to consider and decide on our purchase.
L'entreprise a répondu
A pleasant setting and good display of beds. Four stars instead of 5 simply because there was only one single bed on display (an adjustable one) and it might have been helpful to have one or two more.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Salisbury Bourne Retail Park
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit B Bourne Retail Park, Dairy Meadow Lane, SP1 2NY, Salisbury, Wiltshire, Royaume-Uni
4,8
Excellent
86 avis
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Staff friendly and attentive
Staff friendly and attentive
No hard sale even though I ended up buying extras
Customer service amazing
6 mai 2026
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We appreciate you taking the time to leave us a review! We're so glad to hear that our staff were friendly and attentive, and that you had amazing customer service.
Team Bensons
Happy Sleeper
Great buying experience from start to finish, the sales dude, faultless, chatty and very professional throughout my time with him in the store. Was helped and explained to clearly before i picked my perfect mattress, sorted the paperwork and payment and arranged the delivery. 5 star review for a 5 star company. perfect.
12 avril 2026
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We appreciate your fantastic feedback! 😊 We're delighted that you had a great buying experience and that our sales team member was helpful and professional. It's wonderful to know you found your perfect mattress! ✨
The Salisbury shop Mike the manager could not be more helpful or the delivery drivers.…
In the Salisbury shop Mike the manager took me all through the firm beds on offer telling me about each one taking time explaining each one in detail.I appreciated that and eventually chose one that suited me. Paperwork done and paid the invoice. He explained all about delivery and told me when. Everything went very smoothly, a good shopping experience with a lot of help and consideration. When delivered the two on the van carefully placed the mattress on my bed, being heavy I could not have done it myself. They then very kindly picked up the old mattress, took it out to my car and places it on the roof bars for me for strapping down. I really appreciated that too. The bed is now very comfortable, just the job. I would recommend Bensons for Beds to anyone as the staff and delivery people were just great.
22 avril 2026
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
Thank you for such a wonderful review! 😊 We’re delighted Mike and the Salisbury team took such great care of you, and that our delivery crew went the extra mile—literally! Enjoy your comfy new bed, and thanks so much for recommending Bensons for Beds,
Megan | Customer Care Specialist✨
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
Thank you! 😊 We’re glad the manager’s help and advice made a real difference—great service every step of the way,
Megan | Customer Care Specialist🌟🌟
Efficient service
Efficient service from purchase in store to delivery of bed. All staff were helpful and knowledgeable. Mattress of high quality. Thank you to all
13 avril 2026
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We appreciate you taking the time to leave us such a positive review! We're so glad to hear that you received efficient service and a high-quality mattress.
Team Bensons
The two-guy team at the Salisbury…
The two-guy team at the Salisbury Branch were very friendly, helpful and informed. They helped make the process of choosing a mattress run smoothly.
14 mars 2026
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
Thank you so much for your kind feedback! We’re delighted to hear the team at our Salisbury branch were friendly, helpful, and knowledgeable, and that they made choosing your mattress a smooth experience.
Your satisfaction means the world to us,
Megan | Customer Care Specialist
Lovely salesman
Lovely salesman. No pressure at all. Very knowledgeable. Really helped us out and made it totally stress free.
31 mars 2026
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
Thank you for the lovely feedback! 😊 We’re so pleased to hear the salesperson was knowledgeable, gave you no pressure at all, and made the whole experience completely stress‑free. That’s exactly how it should be,
Megan | Customer Care Specialist💜
Purchased an Ottoman bed
Purchased an Ottoman bed. Great service from Darrel. Fast efficient knowledge and demonstration of different models.
21 mars 2026
Avis spontané
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
Thank you for the great feedback! 😊
We’re delighted to hear you’re pleased with your new Ottoman bed and the service you received.
We’re so glad the experience was smooth and helpful from start to finish. Enjoy your new bed,
Megan at Customer Care!💜
This was a purchase for a spare room…
This was a purchase for a spare room bed. We had an idea of the basic type of bed we wanted and the lower cost we wanted without losing quality. We were welcomed by Darrell, who listened to our requirements and patiently matched us with the perfect product.
The delivery happened as arranged ( apart from a tech issue at our end) and was carried out efficiently.
All in all a really good experience.
15 mars 2026
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
Thank you so much! We’re delighted to hear you had such a positive experience. It’s great that Darrell welcomed you, listened carefully to what you needed, and matched you with the perfect bed for your spare room without compromising on quality. We’re also pleased your delivery went ahead as arranged and was handled efficiently. Really appreciate your lovely feedback,
Megan at Customer Care💤
Does exactly what it says on the tin
9 mars 2026
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
Love to hear it — simple, straightforward, and just right!
Sleep well,
Megan at Customer Care😊
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
Thanks so much Sally! Wonderful to hear you were looked after and cared for.⭐
We truly appreciate your feedback.
Megan at Customer Care
Salisbury - Darrell was amazing from the start to…
Darrell was amazing from the start to find the right bed for us. Nothing was too much trouble. The bed is fantastic and so comfortable. We had such good service we brought our mother in the following week and sorted a new mattress for her. Again Darrell went out of his way to help her as she is disabled.
28 décembre 2025
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
Thank you so much for your fantastic review!
We’re thrilled to hear that Darrell was amazing from start to finish and helped you find the perfect bed. It’s wonderful to know you’re loving how comfortable it is!
The fact that you returned the following week with your mother means so much to us. We’re especially glad to hear that Darrell went the extra mile to support her and ensure she was properly looked after — he’ll be delighted to hear your kind words.
Thank you again for taking the time to share your experience. We truly appreciate it,
Megan at Customer Care
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
Thank you for your lovely feedback! Great to hear our staff were friendly and helpful — we really appreciate it.
We hope to welcome you back soon!
Megan at Customer Care
When I walked into Benson's for Beds
When I walked into Benson's for Beds, Salisbury I was greeted warmly by Darrell who helped show me around the site. Darrell showed genuine interest in what I was looking for and directed me to what was within my budget.
I found him extremely polite, friendly and helpful with good knowledge of the products I was interested in.
The manager, who was also on site was attentive and knowledgeable.
I felt very much at ease and would go back to Salisbury's Benson's for beds again.
Really pleased and happy with the service offered.
18 février 2026
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
Thank you so much for your wonderful feedback! We’re delighted to hear that you received such a warm welcome. We truly appreciate your kind words and are so happy you were pleased with the service offered,
Megan at Customer Care
1st class from beginning to end.
Right from our experience in store at Salisbury, to delivery and assembly. Lovely staff and delivery men.
12 février 2026
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We're happy to hear that you had a positive experience with our staff, delivery, and assembly services. Thank you for sharing your valuable feedback with us!
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We're delighted you liked our showroom and found our staff friendly and helpful! We appreciate your positive feedback,
Megan at Customer Care
MatressPurchase and Delivery
In the shop the sales person was very helpful and also gave us time to explore the various beds and then decide. He then explained various options available and the price breakdown of these.
The team that delivered the matress were also very good , including taking their shoes off while in our house, and removing the old matress, which we had paid for. Overall a very positive experience and we would use Benson's again
6 février 2026
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We're happy to hear that the salesperson was helpful and gave you ample time to explore the options. It's great the delivery team was also good, removing the old mattress and taking their shoes off. We appreciate your positive feedback!
Not tried the bed yet but the price was…
Not tried the bed yet but the price was acceptable, delivery was very good and the contact from Bensons was also very good
26 janvier 2026
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We're happy to hear that you found our price acceptable and that you were pleased with our delivery and contact. Thank you for your positive feedback,
Megan at Customer Care!
Great friendly service from store…
Great friendly service from store staff. Very knowledgeable and helpful in decision making . Nice to try mattresses out before you buy.
23 janvier 2026
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We're so glad to hear that our store staff provided great, friendly, and knowledgeable service, assisting you in your decision. It's nice you were able to try our mattresses!
great staff patient knowledgeable
great staff patient knowledgeable
nothing was to much trouble
and made the experience pleasurable
13 janvier 2026
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We’re delighted to hear our team was patient, knowledgeable, and made your experience enjoyable. Thank you for your positive review – Lauryn at Customer Care 💜
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