A great experience in the Salisbury store, thanks to a friendly, professional and very prepared store assistant/manager. A perfect balance of time to freely test the various mattresses, as well as the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit B Bourne Retail Park, Dairy Meadow Lane, SP1 2NY Salisbury, Wiltshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
In the shop the sales person was very helpful and also gave us time to explore the various beds and then decide. He then explained various options available and the price breakdown of these. The tea... Voir plus
L'entreprise a répondu
A pleasant setting and good display of beds. Four stars instead of 5 simply because there was only one single bed on display (an adjustable one) and it might have been helpful to have one or two more.... Voir plus
L'entreprise a répondu
the gentleman who served us was professional , friendly and gave good advice and information. There was a good choice of beds and mattresses and the prices and payment terms were reasonable. The on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Salisbury Bourne Retail Park
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit B Bourne Retail Park, Dairy Meadow Lane, SP1 2NY, Salisbury, Wiltshire, Royaume-Uni
4,8
Excellent
80 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer service was excellent
Customer service was excellent, explained the differences between mattresses and showed us how to work the electronic base on the bed we purchased.
12 avril 2025
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
Thank you so much for your positive review! Our team is dedicated to providing exceptional customer service and we're thrilled to hear that we were able to help you find the perfect mattress and show you how to use the electronic base. We appreciate your business and hope you enjoy your new bed!
Helpful service and good display
A pleasant setting and good display of beds. Four stars instead of 5 simply because there was only one single bed on display (an adjustable one) and it might have been helpful to have one or two more. Steve was a great help, with plenty of information and useful comment, without being in any way a pushy salesman!
3 avril 2025
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We're delighted to hear that you enjoyed your experience at our store and that Steve was able to provide helpful information without being pushy. We'll definitely take your feedback into consideration and make sure to display a wider selection of beds in the future. Thank you for choosing us!
What a guy
Darrell the assistant was very helpful, polite and courteous. It must be quite hard to get enthusiastic about beds but this bloke was positively zealous. We'd definitely buy from him again, assuming he hasn't been promoted to managing director by then (which he ought to be).
7 mars 2025
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We're happy to hear that the assistant's help made your experience so positive! We appreciate your kind words and are glad you enjoyed the service. Thank you for your feedback, Megan at Customer Care
Helpful staff and efficient service.
4 mars 2025
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We appreciate your feedback and are pleased our staff was helpful and efficient. Thank you for your support, Megan at Customer Care
Our purchase is still to be delivered, but just wanted to say how treated we were at Salisbury branch by Angela. She was so helpful with sorting out a headboard for us to purchase.
Our purchase is still to be delivered.
4 février 2025
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We appreciate your patience. We are looking into your order's delivery status and will provide updates as soon as possible. Take care, Megan at Customer Care
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We're happy you found a great mattress selection and that our staff were very helpful! We appreciate your positive feedback and support. Take care, Megan at Customer Care
Enjoyable experience
We visited the store on a quiet day. Steve was immediately welcoming and very helpful. He was very knowledgeable about the mattresses (which is what we intended to buy) and found our original order from ten years previously in a completely different town! So he could advise us which to go for. He then left us to take our time in choosing one, which we did. At point of sale he did his best to give us all the available discounts. Great service all round.
26 janvier 2025
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We appreciate you taking the time to share your positive experience. We're glad to hear that you were welcomed and found our team member's knowledge and assistance helpful in making your mattress selection. We're happy we could locate your previous order and provide you with available discounts.
Take care,
Megan at Customer Care
Nice variety of beds/mattresses to…
Nice variety of beds/mattresses to view/try in shop. Knowledgeable person on hand to answer questions and complete purchase.
25 janvier 2025
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We're happy to hear that you found a nice selection of beds and mattresses. We're also glad our knowledgeable staff could assist you with your purchase. Thanks for your feedback, Megan at Customer Care
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We appreciate your positive feedback! We are so glad to hear that our accommodating staff provided a fast and good transaction. Thank you, Megan at Customer Care
Jamie
Jamie, the salesperson was the main reason for us choising to buy a bed at this time
17 janvier 2025
Avis spontané
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We're happy to hear that the salesperson's assistance was a significant factor in your decision to purchase a bed at this time. Thank you for your feedback, Megan at Customer Care
Very pleasant helpful man without being…
Very pleasant helpful man without being overbearing ,explained all the relevant information so easily understood making it easier to make my choice
31 décembre 2024
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We're happy to hear that the team member was helpful and made your decision easier by explaining everything clearly. Thank you for your positive feedback, Megan at Customer Care
Very friendly helpful service
14 janvier 2025
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We appreciate your kind words! We are so glad to hear you found our service friendly and helpful, and we hope to see you again. Take care, Megan at Customer Care
We explained to you sales person Angela…
We explained to you sales person Angela what our mattress requirement were, she explained everything helpings us to purchase the right one we found Angela very helpful.
The delivery was also very good we got it with in a week.
Would highly recommended
14 janvier 2025
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We're delighted to hear that our sales person was helpful in guiding you to the right mattress! It's great to know the delivery was prompt. Thank you for your recommendation, Megan at Customer Care
A young man called Jamie was the sales…
A young man called Jamie was the sales person. He was above and beyond helpful, polite and knowledgeable. The whole experience was stress free and very easy. He gave us all the information we required and remained attentive throughout. Thank you Jamie
4 janvier 2025
Réponse de Bensons For Beds - Salisbury Bourne Retail Park
We're happy to hear that your experience was stress-free and easy. We appreciate your kind words about our team member's helpfulness, politeness, and knowledge. Thank you for your positive feedback, Megan at Customer Care
Excellent service
Originally went to dreams with the intention of purchasing but the sales team member was so pushy into us buying something that we went next door to bensons and the fella in there was excellent and we found a good deal so went with it
8 décembre 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.