Josephine at your Archer Lane, Sheffield, store. She couldn't have been more helpful, explanatory, patient and reassuring about what is, after all, a major purchase. Also Shelley, the manager, for her... Voir plus
Établissement
Changer d'établissementUnit 3 Archer Road Retail Park, Archer Drive, S8 0LB Sheffield, South Yorkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Good range of beds to choose from but above all the excellent care and knowledge of the salesperson, Richard who was wonderful. The delivery people were also brilliant even putting over shoes on befor... Voir plus
L'entreprise a répondu
Absolutely fantastic service , customer service on the phone was brilliant they got me sorted straight away with a 4 year old simba mattress that had failed , then in store the lady who helped us pick... Voir plus
Went into the sheffield meadowhall retail park branch and was overwhelmed by the mattress options. Thankfully Mike was there to guide us along which mattress would suit our sleeping needs and helped u... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Sheffield Archer Road179
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 3 Archer Road Retail Park, Archer Drive, S8 0LB, Sheffield, South Yorkshire, Royaume-Uni
- 1142365219
4,8
Excellent
197 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great customer service
Great customer service, the lady helped me choose a frame and mattress as well as sitting down with me and talking about the different finance options. She guided me around the shop whilst I tried out a few mattresses and after discussing the problems I had with my previous mattress, she helped me figure out what mattress was best for me.
28 janvier 2023
Welcomed on entry...given time to look…
Welcomed on entry...given time to look around before speaking to Lee about what I wanted.. he was knowledgeable and personable...I never felt hurried or pressured..very good service thank you
31 janvier 2023
Friendly and knowledgeable staff
The lady who we met at Bensons for Beds in Sheffield was really helpful and informative. I liked how she wasn't pushy with sales but was on hand to answer any of our questions.
18 janvier 2023
Knowledgeable staff who took us through…
Knowledgeable staff who took us through the options
21 janvier 2023
Absolutely fantastic service
Absolutely fantastic service , customer service on the phone was brilliant they got me sorted straight away with a 4 year old simba mattress that had failed , then in store the lady who helped us pick out a new mattress was very helpful and a pleasure to deal with , 5 stars easy
18 janvier 2023
Knowledgeable
Knowledgeable, pleasant and well informed salesman. Very keen to help and secure an order. A pleasing experience. Thank you.
17 janvier 2023
Excellent service went back twice no…
Excellent service went back twice no pushy sales just helpful and knowledgeable would definitely recommend for great service. Not had delivery yet so cannot say about this.
7 janvier 2023
Visited the store on Saturday and spoke…
Visited the store on Saturday and spoke to a very nice lady called Josaphine, she provided a quote and also measuring leaflet. We found later that day that the items we had chosen would not fit via our staircase.
We visited again on the Sunday with changes and to place the order. Lee was very dismissive, The finance we were interested in that is advertised online, he said, that store didnt do. He continuously told us we didnt need to come into the store. Then wanted 20% deposit for us to be able to place the order. Eventually agreeing that the offer on the website was available. He sent us away saying he had system issues and he would email us the details. Finally we received an voicemail saying we needed to come into the branch. As you can imagine we lost all confidence and cancelled the order again with lee.
We are still receiving emails stating that our order is processing.
8 janvier 2023
The showroom staff were very good
The showroom staff were very good, not pushy, and very helpful.
We were given good advice and plenty of time to try various mattresses.
8 janvier 2023
Great no pressure sales
Great no pressure sales. Offered help and advice then left us to it.
5 janvier 2023
Great costumer service would definitely…
Great costumer service would definitely use again very knowledgeable sales staff who help us decide would definitely use again.
28 décembre 2022
Great service from Michael
We received a great service from Michael. Compared with other stores we had visited that day, Michael came across very knowledgeable which gave us confidence that our chosen mattress was the most suitable to our needs.
27 décembre 2022
Lovely member of staff!
Lovely lady helped us with our purchase, she was very informative without being pushy. Purchase was quick and easy, not stressful at all!
27 décembre 2022
Very easy to order and was given date…
Very easy to order and was given date of delivery. Pleasant staff.
19 novembre 2022
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.