The service provided by Sanjay was excellent - very professional & informative on the options available to me. Very patient while I took time to decide. Thank You. Hoping when delivered the produ... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW Brent Cross, Greater London, GB
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Lisez les avis des autres
In a nutshell 'RAJ'!!! Wonderful salesman. Knowledgable, personable, professional. We visited the Staples Corner store on Tue 26th May and was made to feel welcome and valued. I write this review on b... Voir plus
L'entreprise a répondu
My bed arrived and was installed by the Benson team I was very impressed in how quickly it took the 2 chaps to install my bed I didn’t want the mattress to be opened as I haven’t moved in yet I... Voir plus
L'entreprise a répondu
From the moment we walked into the shop and guided to the perfect mattress for our needs, we kinda new this was the one. Oddly the dual tension mattress was incorrectly labelled in the shop, but once... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Staples Corner537
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW, Brent Cross, Greater London, Royaume-Uni
- 2084386743
4,6
Excellent
285 avis
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The service provided by Sanjay was…
The service provided by Sanjay was excellent - very professional & informative on the options available to me. Very patient while I took time to decide. Thank You.
Hoping when delivered the products meet the standard set by Sanjay.
2 juillet 2026
Réponse de Bensons For Beds - Staples Corner537
We're so pleased our team member provided excellent, professional, and informative service, showing great patience while you made your decision. We hope your products meet the high standard set!
Team Bensons
Very impressed
My bed arrived and was installed by the Benson team
I was very impressed in how quickly it took the 2 chaps to install my bed
I didn’t want the mattress to be opened as I haven’t moved in yet
I was left instructions off how to open the plastic when I’m ready to open up the mattress
Overall very satisfied, they took all the rubbish with them
27 juin 2026
Réponse de Bensons For Beds - Staples Corner537
We're so pleased to hear that your bed arrived and was installed quickly by the team! It's great that they left you with instructions for the mattress and took all the rubbish with them. We appreciate you sharing your positive experience.
Team Bensons
Quality service from start to finish
Quality service from start to finish. Knowledgable staff and very impressed with the hard working friendly delivery guys
24 juin 2026
Avis spontané
Réponse de Bensons For Beds - Staples Corner537
We're so pleased you received quality service from our knowledgeable staff and friendly delivery team. Thank you for your kind feedback!
Team Bensons
YAYyyyyyy!!! 🙌 It's all about 'RAJ'!!
In a nutshell 'RAJ'!!! Wonderful salesman. Knowledgable, personable, professional. We visited the Staples Corner store on Tue 26th May and was made to feel welcome and valued. I write this review on behalf of my uncle Raymond. We trusted Raj's recommendations and are so pleased with our purchases. He made the whole experience very enjoyable. Will defo recommend him and Bensons for Beds, Staples corner. Thank you Raj. My uncle Raymond and I will be back.
19 juin 2026
Réponse de Bensons For Beds - Staples Corner537
We're so pleased to hear about your wonderful experience at our Staples Corner store! It's fantastic that our team member was knowledgeable, personable, and professional, making your visit enjoyable. We appreciate your trust in our recommendations and look forward to welcoming you back.
Team Bensons
Sanjay is a top guy.
Sanjay is a top guy.
He assisted me and the family at a high level and we obtained the very best in service as well as a great deal.
Thank you
10 juin 2026
Réponse de Bensons For Beds - Staples Corner537
We are so glad to hear that our team provided such excellent service and a great deal. Thank you for your kind words!
Team Bensons
The whole experience of dealing with…
The whole experience of dealing with Bensons, from purchase to delivery, was excellent and we recommend your Staples Corner branch to anyone we know who is looking for a new bed.
8 juin 2026
Avis spontané
Réponse de Bensons For Beds - Staples Corner537
We're so pleased to hear your entire experience, from purchase to delivery, was excellent. Thank you for recommending our branch!
Team Bensons
Réponse de Bensons For Beds - Staples Corner537
We appreciate your kind words. We are delighted to know you found our team helpful and friendly.
Team Bensons
Great customer service by Raj.
16 mai 2026
Réponse de Bensons For Beds - Staples Corner537
We are glad you had a great experience. Thank you !
Team Bensons
Efficient and helpful service from…
Efficient and helpful service from Noori. Knew his stuff and very knowledgable. Took out the stress and avoided having to try every single bed!
3 juin 2026
Réponse de Bensons For Beds - Staples Corner537
We're so pleased our team member provided efficient, knowledgeable service, making your bed selection stress-free. Thank you for your kind words!
Team Bensons
Very friendly, knowledgeable and not pushy!
Went in the store in Brent Cross and the staff was very friendly and helpful. Fatima was knowledgeable and patient. Good assortment across the full value spectrum.
25 mai 2026
Réponse de Bensons For Beds - Staples Corner537
We're so pleased to hear about your positive experience at our Brent Cross store! It's wonderful that our team was friendly and helpful.
Team Bensons
From beginning to end we had a fabulous…
From beginning to end we had a fabulous service, from the salesman in Staples Corner branch to the delivery staff; a great team. Delivery of mattress was smooth and on time, we were notified and updated on precise delivery time.
Product came as expected and couldn’t be happier. Thank you to all.
24 mai 2026
Réponse de Bensons For Beds - Staples Corner537
We're so pleased to hear you received such fabulous service from our team, from start to finish! It's wonderful that your delivery was smooth and on time. Thank you for your kind words.
Team Bensons
Great service and communication, mattress is pretty good too
From the moment we walked into the shop and guided to the perfect mattress for our needs, we kinda new this was the one. Oddly the dual tension mattress was incorrectly labelled in the shop, but once that was sorted we were quite sure of our choice. Sales manager was attentive and also gave us space to discuss together. Perhaps there was a little over selling of all the add-ons (pillow, pillow protector, mattress protector etc). Delivery was well communicated (email, text & phone calls). Lots of reminders to review both delivery and sales, hence I'm writing this now. We have had the zip n link mattress for a week now, and all looking and feeling good.
8 mai 2026
Réponse de Bensons For Beds - Staples Corner537
Thank you for taking the time to share such a detailed review. We’re really pleased to hear that from the moment you arrived, our team helped guide you to a mattress that suits your needs, while giving you the space to discuss and decide together. We appreciate you highlighting the dual‑tension label issue and are glad this was quickly resolved for you. Thank you also for your feedback regarding the add‑ons — it’s helpful and will be shared with the team.
10/10 experience
Smooth process from purchase through delivery. No surprise, no added costs, no issues.
Multichannel experience worked great as well: I saw the bed in store, called to confirm, paid online through an ad-hoc quote created by the store rep.
8 mai 2026
Réponse de Bensons For Beds - Staples Corner537
We're happy to hear that you experienced a smooth purchase and delivery! It's great the multichannel process worked well for you. Thank you for sharing your positive experience with us.
Team Bensons
Réponse de Bensons For Beds - Staples Corner537
Thank you! Our delivery team are experts, so we’re glad they made putting the bed together look easy. Enjoy your new bed,
Megan | Customer Care Specialist💜
Items not delivered but later rectified
We ordered a mattress and the mattress protector but the mattress protector was not delivered. I realized this after the delivery person had left. I called him and he said that he will return to deliver the mattress protector but he never returned.
Later I got in touch with Bensons Beds and they asked me to collect the mattress protector from the Tottenham store. I went to the Tottenham store and they did not have the mattress protector.
However, upon posting the review, the customer service team got in touch with me and the mattress protector was promptly delivered.
1 avril 2026
Avis spontané
Réponse de Bensons For Beds - Staples Corner537
We’re very sorry to hear about your experience and apologise for the inconvenience caused by the missing mattress protector and the confusion that followed. This is not the level of service we aim to provide, and we understand how frustrating this must have been for you.
We have contacted you today to discuss this further with you.
Thank you for bringing this to our attention, and again, please accept our apologies for the inconvenience caused,
Megan | Customer Care Specialist
Helpful service
Fatima in staples corner branch was very helpful and the delivery team also
27 mars 2026
Réponse de Bensons For Beds - Staples Corner537
Thank you for the lovely feedback! 😊 Wonderful to hear Fatima at our Staples Corner branch was so helpful, and great to know the delivery team were fantastic too. We really appreciate it,
Megan | Customer Care Specialist✨
Réponse de Bensons For Beds - Staples Corner537
Thank you for the great feedback! 😊 So glad to hear you’re happy with the product, had helpful support in‑store, and that the delivery team were excellent. Much appreciated,
Megan | Customer Care Specialist💜
Repeat purchase
Professional helpful and patient. Bed and mattress delivered on time and the old one taken away. This was the second bed I bought from them, great service, thanks
16 mars 2026
Réponse de Bensons For Beds - Staples Corner537
Thanks so much for your lovely review! We’re delighted you came back to us again and that everything—from our patient team to the on‑time delivery—was spot on. Enjoy your new bed,
Megan at Customer Care🌟
Great experience from start to finish
10 mars 2026
Avis spontané
Réponse de Bensons For Beds - Staples Corner537
Thank you so much for your lovely review! I’m really pleased to hear you had a great experience from start to finish — that’s exactly what we aim for.
If there’s anything more we can help with, please feel free to get in touch,
Megan at Customer Care
Amit was extremely helpful
Amit was extremely helpful and offered a range of divan options with different headboards, which made it easy to choose. The fabric selection was excellent, and I was able to find the most suitable mattress for my needs. Amit patiently explained everything and guided me through the process, helping me make the right choice.
21 février 2026
Réponse de Bensons For Beds - Staples Corner537
Customer,
We're so glad to hear that you found the perfect divan and mattress! It's great to know that our team member offered helpful options and guidance, and that you were pleased with the fabric selection. Thank you for sharing your positive experience.
Team Bensons
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