Bensons For Beds - Staples Corner537 Avis 

294
TrustScore 4.5 sur 5

4,7

Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW Brent Cross, Greater London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great costumer service. The gentleman that delivered my mattress wore gloves the entire time. We also had a small chat which I appreciated. What I also appreciated was that I could follow every step... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Your member of staff Amit at Staples Corner London NW2 was very professional in his customer service, gave us good advice and supported us well. The delivery team of 3 were very professional too. Th... Voir plus

Noté 5 sur 5 étoiles

Guys at the store were so helpful - Jas and his colleague walked us through and explained everything clearly and everything went exactly to their timeline - we were updated throughout the whole pr... Voir plus

Noté 4 sur 5 étoiles

From the moment we walked into the shop and guided to the perfect mattress for our needs, we kinda new this was the one. Oddly the dual tension mattress was incorrectly labelled in the shop, but once... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de lits
  3. Magasin de literie
  4. Magasin de matelas

À propos de Bensons For Beds - Staples Corner537

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW, Brent Cross, Greater London, Royaume-Uni

  • 2084386743

4,7

Excellent

TrustScore 4.5 sur 5

294 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(294)

26 135 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Prefect place for Beds & Bedding

Great and Friendly Service, no hard sale. Sales person Raj was very helpful.

1 janvier 2026
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Réponse de Bensons For Beds - Staples Corner537

We’re so glad Raj gave you friendly, helpful service without any pressure – that’s what we love to hear! Thank you for your positive review – Lauryn at Customer Care 💜

Noté 5 sur 5 étoiles

RAJ at staples corner was an absolute gentleman

Just been and purchased 2 beds and 2 mattresses also frames etc and raj at staples corner was nothing short of amazing… honestly if you want someone who has the best advice and amazing customer service and experience and the best deals then go to RAJ

31 décembre 2025
Avis spontané
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Réponse de Bensons For Beds - Staples Corner537

We're happy to hear that you had such a positive experience at Staples Corner. We appreciate your kind words regarding the service you received. Thank you for your positive review – Lauryn at Customer Care 💜

Noté 5 sur 5 étoiles

Excellent experience with great quality product

We ordered a single ottoman bed along with a flip mattress for our 12yr son from the Staples Corner Benson store. Special thanks to Mr Sanjay, who patiently explained all the available bed and mattress options and accommodated our changes without any hesitation. The service and delivery was excellent and on time, and the products are of great quality. Overall, a very smooth and pleasant buying experience. Highly recommended.

15 décembre 2025
Avis spontané
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Réponse de Bensons For Beds - Staples Corner537

We're happy to hear that you had a smooth and pleasant buying experience at our store. It's great to know that our team member patiently explained the options and accommodated your changes. We appreciate your feedback regarding our excellent service, on-time delivery, and product quality.

Thank you, Team Bensons - Jess

Noté 5 sur 5 étoiles

Sanjay at Benson for Beds was…

Sanjay at Benson for Beds was fantastic! He patiently showed me options for a bed for my mum, explained the pros and cons clearly, and gave helpful advice on what to buy. Very courteous and professional – highly recommend him!

29 novembre 2025
Avis spontané
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Réponse de Bensons For Beds - Staples Corner537

We appreciate your fantastic feedback! We're so glad to hear that our team member provided patient and helpful advice while you were choosing a bed. Thank you for your recommendation.
Megan at Customer Care

Noté 5 sur 5 étoiles

Seamless process order to deliver

The information and communication from order to deliver was excellent; kept very well informed of exactly when items were to be delivered right up to the day which made arranging availability very easy and convenient

1 décembre 2025
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Réponse de Bensons For Beds - Staples Corner537

We're happy to hear that our communication about your order and delivery was helpful. It's great to know that the updates made it easy and convenient for you to arrange your availability. Thanks for your feedback!

Noté 5 sur 5 étoiles

I went into another bed shop at Staples…

I went into another bed shop at Staples corner and tried another bed I liked that was cheaper. However, the salesman didn't have the same charisma, personality, friendliness and knowledge as Amit at Benson.

20 novembre 2025
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Réponse de Bensons For Beds - Staples Corner537

We’re so glad his knowledge, friendliness, and personality made such a difference in your experience.
Thank you for your positive review – Lauryn at Customer Care 💜

Noté 5 sur 5 étoiles

Excellent

Delivered on time, friendly driver

13 novembre 2025
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Réponse de Bensons For Beds - Staples Corner537

Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons

Noté 5 sur 5 étoiles

Delivery was easy ordering great Dave…

Delivery was easy ordering great Dave helped me decide best fit for me

10 novembre 2025
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Réponse de Bensons For Beds - Staples Corner537

Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons

Noté 1 sur 5 étoiles

Don't Bother with an igel bed!

Bought an igel bed from Bensons for Beds Staples Corner on 23rd November 2024 - staff were great. It arrived 6th Jan 2025.

For the 1st 3 months or so, the bed was very comfortable then started to get back ache on one side. They sent Emmiera to measure the bed on 10th July. As it was only going down 2 cms (it needed to be 3 cms before they would say it was faulty) they are not interested. They told me to get Emmiera back to measure the bed again and that i would have to pay for it (approx £100)... The bed is now extremely uncomfortable on both sides of the mattressand i have constant back ache....... I will get an independent mattress technician in to measure it....again - but please beware of buying an igel bed!

28 mars 2025
Avis spontané
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Réponse de Bensons For Beds - Staples Corner537

We appreciate you sharing your experience. We're sorry to hear about the discomfort you're experiencing with your igel bed and the back pain you're suffering. We'll review your feedback regarding the measuring process and the bed's performance. Thank you for bringing this to our attention,
Megan at Customer Care

Noté 5 sur 5 étoiles

Great Experience

I had a great experience. Amit, the shop manager was very friendly and helpful in all the purchase process. I will definitely recommend Bensons for beds at Staples Corner

31 octobre 2025
Avis spontané
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Réponse de Bensons For Beds - Staples Corner537

We're happy to hear that you had a great experience and found our team member helpful during your purchase process. We appreciate your recommendation of our store,
Megan at Customer Care

Noté 5 sur 5 étoiles

Very helpful customer services

Very helpful customer services

31 octobre 2025
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Réponse de Bensons For Beds - Staples Corner537

We appreciate your kind words! Our team is happy to provide excellent customer service, and we are always ready to assist you.
Until next time- thank you,
Megan
Customer Care Team

Noté 5 sur 5 étoiles

Another Lovely Experience with Benson

Visited the Staples Corner branch. Wanted a Ottoman bed with colour & design of my daughter's choice& interacting with Mr Amitava was very helpful while choosing the bed & the wardrobes, also received good deals on the purchase.
There was some confusion regarding the price shown online & in store, however the manager was very understanding & explained everything to us, even gave us a good will discount

25 octobre 2025
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Réponse de Bensons For Beds - Staples Corner537

We're glad you had a positive experience at our Staples Corner branch. It's great to hear that our team member was helpful with your selections and that the manager addressed the pricing concerns to your satisfaction. We appreciate your feedback,
Megan at Customer Care

Noté 5 sur 5 étoiles

Excellent Staff

Staff were very patient, knew their stuff, and were able to take the time and explain all options.

22 octobre 2025
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Réponse de Bensons For Beds - Staples Corner537

We appreciate you sharing your experience Helen. We're happy to hear that our staff was patient, knowledgeable, and explained all the options for you!
Thank you for your review – Lauryn at Customer Care 💜

Noté 5 sur 5 étoiles

Friendly and efficient

The staff members were friendly, efficient and helpful. I had a straight forward purchase, but they were very easy to deal with.

8 octobre 2025
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Réponse de Bensons For Beds - Staples Corner537

We're happy to hear that our staff was friendly, efficient, and helpful during your purchase. We appreciate your positive feedback and are glad you had an easy experience!
Take care,
Megan at Customer Care

Noté 5 sur 5 étoiles

Sanjay has great product knowledge and…

Sanjay has great product knowledge and made buying a bed very easy

9 octobre 2025
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Réponse de Bensons For Beds - Staples Corner537

We're happy to hear that the purchase process was easy, thanks to our team's product knowledge. We appreciate your positive feedback very much, Megan at Customer Care

Noté 1 sur 5 étoiles

On the 22/07/25 I bought a mattress …

On the 22/07/25 I bought a mattress 150cm Matt artisan indulgence cr medium whiter in Staples Corner shop. On the delivery the delivery people and I realised the mattress was at least 12 cm smaller than the bed.
I went back to the shop the sales person told me there were 2 kings size mattress the English king 140cm and European king 160cm and my bed was the European one. I felt very confused because in the website the measurement is 150cm exactly like my bad. So for the second time i had a delivery and now the mattress is to big because the sales person did not believe me the first mattress was smaller than 150 cm and changed to 160cm.Now on the 22th of September i spoke to customer service on the telephone and they told me they could not do anything and told to go back to the shop. I did exactly that and the person that sold me and change my order to a bigger size told me i was lying told me I asked to change the size to 160cm and left the table. So i paid £1898.99 for a king size mattress had two deliveries both wrong and was left without any support and called a liar.

26 septembre 2025
Avis spontané
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Réponse de Bensons For Beds - Staples Corner537

We regret to hear about the issues with your mattress purchase. We're sorry for the confusion regarding mattress sizes and the poor service you experienced in our store and with our customer service team. We have contacted you regarding this complaint and would like to resolve your issues.
Thank you,
Lauryn at Customer Care

Noté 5 sur 5 étoiles

Mattress purchase

Very friendly and helpful staff, allowed you to look around without pouncing on you, once we had decided on a mattress the process with the salesperson was straight forward. I would certainly recommend Bensons for Beds.

31 août 2025
Avis spontané
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Réponse de Bensons For Beds - Staples Corner537

We appreciate your recommendation! We're happy to hear that you found our staff friendly and helpful and that the sales process was straightforward. Thank you for your feedback.
Best Wishes,
Megan at Customer Care

Noté 5 sur 5 étoiles

Benson for Beds 5 Star Service

The entire experience from the helpful, professional service I received from the staff at the Bensons for Beds Staples Corner branch, the frequency of email/SMS updates to the excellent delivery service from the super friendly and helpful guys that assembled my bed with such speed and efficiency was exceptional. They even put my head board on for me. They didn’t have to as it was not from Bensons for Beds. I was so appreciative for them to do that. It’s not often to receive faultless service from start to finish. Bensons for Beds, you nailed it! Well done & Thank you!!

15 septembre 2025
Avis spontané
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Réponse de Bensons For Beds - Staples Corner537

We're happy to hear that you had such a positive experience with our team! We appreciate your recognition of the helpful service, updates, and efficient delivery and assembly. It's great to know that the team went the extra mile for you. Thank you for your feedback!
Best wishes,
Megan at Customer Care

Noté 5 sur 5 étoiles

Bed, Mattress, Single Sofa

I recently purchased a bed frame, headboard, mattress, and other items from Benson for Beds, and I couldn't be happier with the experience. The staff was incredibly helpful, providing detailed information on each product to ensure I made the right choices.

​The delivery was surprisingly earlier than expected, which was a huge plus. The entire process, from my initial visit to the final delivery, was smooth and easy. I'm very satisfied with my purchases and the excellent customer service I received.

1 septembre 2025
Avis spontané
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Réponse de Bensons For Beds - Staples Corner537

We're happy to hear that our staff was helpful in guiding your choices and that the delivery was prompt. It's great to know the entire process was smooth and easy for you. Thank you for sharing your positive experience; we appreciate your feedback.
Take care,
Megan at Customer Care

Noté 5 sur 5 étoiles

The shop assistant was very helpful and…

The shop assistant was very helpful and knowledgeable. She gave us all the information we needed to make our purchase.

28 août 2025
Avis spontané
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Réponse de Bensons For Beds - Staples Corner537

We're happy to hear that our shop assistant was so helpful and knowledgeable! It's great to know that the information provided assisted with your purchase. Thanks for your feedback, Megan at Customer Care

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