My bed was delivered in the exact time slot that I was given. The 2 gentleman that came did a good Work within the specified time. They were professional and there was not much disruption. Ver... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1d Roaring Meg Retail Park, London Road, SG1 1XN Stevenage, Hertfordshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent service. New mattress delivered on time. Texts to keep me updated. A call to let me know the delivery was 30 minutes away. Delivery men were professional and very helpful. I would definitel... Voir plus
We met Sheraz in the Stevenage store who was brilliantly helpful and helped us choose a mattress we liked. We weren't able to buy instore as our children were getting tired and hungry but I was able t... Voir plus
L'entreprise a répondu
Jake helped us with out mattress/bed frame shops we've been to many other shops in person and looked online. His customer service was excellent and helped us save some money too! Their own brand mattr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Stevenage493
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 1d Roaring Meg Retail Park, London Road, SG1 1XN, Stevenage, Hertfordshire, Royaume-Uni
- 1438312172
4,7
Excellent
498 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Sophie was very helpful
Sophie was very helpful and seemed to really enjoy her job. It made my experience of buying a new mattress very stress free and enjoyable. When I turned up to collect my mattress they were waiting for me and it took no time at all to load the van.
31 mai 2025
Réponse de Bensons For Beds - Stevenage493
We're happy to hear that your mattress buying experience was stress-free and enjoyable. We appreciate your positive feedback regarding the helpful service you received and the quick collection process. Thank you, Megan at Customer Care
Buying a mattress
Leanne spent the time to explain all the differences between the products and waited for us to try them several times.
So many different varieties.
30 mai 2025
Réponse de Bensons For Beds - Stevenage493
We're happy to hear that you enjoyed exploring our many options and that our team member was helpful and patient as you made your selections. Thank you for your feedback, Megan at Customer Care
Very helpful staff.
27 mai 2025
Réponse de Bensons For Beds - Stevenage493
Thank you for leaving us this amazing 5 star review Rosemary. We hope you love your new order. Take care, Megan at Customer care
the staff member was very helpful and…
the staff member was very helpful and knowledgeable and this made the process easy and enjoyable.
27 mai 2025
Réponse de Bensons For Beds - Stevenage493
We appreciate your feedback Jason! We're happy to hear that our knowledgeable staff made the process easy and enjoyable for you. Thank you for your kind words, Megan at Customer care
Knowledgeable efficient staff!
28 mai 2025
Réponse de Bensons For Beds - Stevenage493
Thank you for your 5 star review Mr Barber. We appreciate your review, Megan at Customer care
New Mattress
Very helpful when we went to look for a mattress. The delivery drivers were here on time and very polite we had John H and Steven B thank you for your excellent service.
28 mai 2025
Avis spontané
Réponse de Bensons For Beds - Stevenage493
We appreciate your positive feedback! We're happy to hear that you found our team helpful and that the delivery was prompt and courteous. Thank you for your excellent review, Megan at Customer care
Great service in store from Tara,would…
Great service in store from Tara,would certainly recommend
23 mai 2025
Avis spontané
Réponse de Bensons For Beds - Stevenage493
We're happy to hear that you had a great experience in our store. We appreciate your recommendation and value your feedback! Thank you, Megan at Customer Care
Easy process of picking mattress and…
Easy process of picking mattress and advice provided spot on
18 mai 2025
Réponse de Bensons For Beds - Stevenage493
Thank you for the great review! We pride ourselves on making the mattress selection process easy and providing accurate advice. Happy sleeping on your new mattress! 😊
Not pushy and great service
Positively greeted by Georgia, left to browse, helped and advised with all choices, and very happy with the overall service.
15 mai 2025
Avis spontané
Réponse de Bensons For Beds - Stevenage493
Thank you for your kind words! We are thrilled to hear that Georgia provided you with great service and that you were satisfied with your overall experience. We always strive to make every customer's visit a positive one.
The customer service was great
The customer service was great, Tara in particular, We were encouraged to take our time trying out the various matresses, and the information and advice given was very helpful.
Good people to do business with!
15 mai 2025
Réponse de Bensons For Beds - Stevenage493
Thank you for your positive review! We are thrilled to hear that you received excellent customer service, especially from Tara. We pride ourselves on providing knowledgeable and helpful advice to our customers. It was a pleasure doing business with you!
Sophie was amazing
Sophie was amazing
Very patient with us.
Looking forward to recieving the mattresses.
30 avril 2025
Réponse de Bensons For Beds - Stevenage493
Thank you for the kind words! We're so glad you had a positive experience with Sophie. Our team takes pride in providing exceptional service and we can't wait for you to receive your new mattresses. Sweet dreams ahead! 😊 #customerlove #exceptionalservice
The ordering process was very easy and…
The ordering process was very easy and staff more than helpful. Would highly recommend
7 mai 2025
Réponse de Bensons For Beds - Stevenage493
Thank you for your feedback! We are thrilled to hear that our ordering process was easy and our staff was helpful. Your recommendation means a lot to us!
Sleep well,
Team Bensons💜
Outstanding service
Sophie was absolutely incredible. Her level of knowledge was brilliant and she could easily answer all questions we asked. She also didn't make us feel pressured in any way whatsoever and her sales technique and her personality is exactly why we chose to purchase from yourselves.
26 avril 2025
Avis spontané
Réponse de Bensons For Beds - Stevenage493
Thank you so much for your kind words! We appreciate you choosing us.
Sleep well, Team Bensons💜
great service
The lady that served me, her manager and colleague were so friendly and helpful. The lady that served me was up and down the stairs trying to get me the best deal possible. She took her time, listen to what I was asking for and found me the perfect bed (hopefully). She laughed at my bad jokes and was just a really nice lady.
19 avril 2025
Avis spontané
Réponse de Bensons For Beds - Stevenage493
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that our team went above and beyond to provide you with excellent service. We pride ourselves on creating a comfortable and friendly atmosphere for our customers. We hope you enjoy your new bed and look forward to seeing you again soon! - Team Bensons 💜
Very Precise factual help in finding…
Very Precise factual help in finding the correct beds and easy hassle free purchase Tara was very professional and listened to what we wanted and found us the correct products
20 avril 2025
Réponse de Bensons For Beds - Stevenage493
Thank you for the kind review! It makes us so happy to know that we were able to help you find the perfect beds for your needs. It was a pleasure serving you and we appreciate your business. Thank you for choosing us! Sleep well, Team Bensons💜
The service from Georgia was 1st class
The service from Georgia was 1st class. Professional, friendly and knowledgeable. An asset to the Company.
21 avril 2025
Réponse de Bensons For Beds - Stevenage493
Thank you for your wonderful feedback! We are so grateful to have Georgia on our team, she truly embodies our company values. We appreciate your support and look forward to serving you again in the future. - Team Bensons 💜
Réponse de Bensons For Beds - Stevenage493
Thank you for your review! We are delighted to hear that our team member Sophie provided you with great assistance. We will make sure to pass along your kind words to her. We can't wait to see you again soon! 😊 Sleep well, Team Bensons💜
Réponse de Bensons For Beds - Stevenage493
We're happy to hear that our team member's knowledge and assistance helped you get a good price. Thank you for your positive feedback, Megan at Customer Care
The assistant was friendly and very…
The assistant was friendly and very helpful. The store was clean and easy to get around
1 avril 2025
Réponse de Bensons For Beds - Stevenage493
We appreciate you sharing your experience! We are so glad to hear that our team member was helpful and friendly and that you found our store clean. Take care, Megan at Customer Care
Your employee Sarah was delightful
Your employee Sarah was delightful. She was upbeat, polite, exceptionally helpful and knowledgable.
29 mars 2025
Réponse de Bensons For Beds - Stevenage493
We appreciate your feedback! We are so glad to hear that our employee was upbeat, polite, exceptionally helpful, and knowledgeable. Thanks for your support, Megan at Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.