Excellent delivery and set up . Instructions on care provided . Left room tidy and took all rubbish . The bed looks very comfy and we are sleeping a lot better. The sales team were very helpful and la... Voir plus
Établissement
Changer d'établissementUnit 7 Portrack Retail Parktail Park, Cheltenham Road, TS18 2SP Stockton, Cleveland, GB
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Lisez les avis des autres
I was kept up to date regarding delivery, phoned the day before to ensure delivery was to go ahead and had a call prior to delivery giving time they would arrive. The team were efficient and friendly... Voir plus
L'entreprise a répondu
I had some issues with the height of my bed when it was delivered. I went back into the store in Stockton On Tees to discuss the problem with them and Marie the sales person could not have been mor... Voir plus
L'entreprise a répondu
Very fast, friendly efficient service from ordering online, to arranging delivery and being kept updated with timeslots via email and text. Excellent customer service from Brad and Lewis (delivery tea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Stockton27
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 7 Portrack Retail Parktail Park, Cheltenham Road, TS18 2SP, Stockton, Cleveland, Royaume-Uni
- 1642673233
4,9
Excellent
555 avis
Demande des avis aux clients
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Helpful sales staff without undue…
Helpful sales staff without undue pressure to buy. Good Comms re delivery date and time. Quick and tidy bed construction.
19 février 2026
Réponse de Bensons For Beds - Stockton27
We're so happy to hear you found our sales staff helpful and not pushy. It's great that you received good communication regarding your delivery and quick bed construction.
Stewart - Team Bensons
Fabulous service
From the customer service in store to the delivery team, every aspect was great. The mattresses and bed frames are good quality, good value and the staff in store were extremely helpful with making a decision. I would 100% recommend.
15 février 2026
Réponse de Bensons For Beds - Stockton27
We're happy to hear that you found every aspect of our service great, from the customer service to the delivery team. It's great you're pleased with the quality and value. Thank you for your recommendation!
From entering the store to departure…
From entering the store to departure salesperson 'Mark' was indeed most helpful in explaining the types of mattresses available to meet requirement as reviewed the day before on Bensons web site.
Mark then undertook us to try a good selection of the mattresses available.
We were then offered to try the comfortability test on a mattress that identifies potentially the type of mattress most suitable.
Following the test Mark identified some mattress to try from which we identified the most suitable.
Of note the mattress we chose was not the one we had in mind from viewing the web site.
We tried this mattress on entering the store, then Mark approached and advised other mattresses of the same type available to try, thus ensuring we purchase the most suitable from undertaking the testing.
We were not rushed throughout the store visit and Mark took time to explain fully each type of mattress tested.
Mark was both polite most helpful throughout the store visit and I consider him to be of great benefit to Bensons.
15 février 2026
Réponse de Bensons For Beds - Stockton27
We're happy to hear that you found our salesperson so helpful and that they took the time to understand your needs. It's great to know that the comfortability test and guidance helped you discover the perfect mattress. We appreciate your positive feedback.
Excellent company
We’ve used Bensons a few times now and always go back. The range of stock is great with very competitive pricing for the quality of products. The service is excellent, and the knowledge and support of the staff is second to none.
15 février 2026
Réponse de Bensons For Beds - Stockton27
We appreciate you choosing us repeatedly! It's wonderful to hear you find our stock range great and our pricing competitive for the quality. We're also glad you value our excellent service and knowledgeable staff. Thank you for your positive review – Lauryn at Customer Care 💜
Friendly knowledgeable staff
Friendly knowledgeable staff, we tried a lot of options and could easily mix and match. Got exactly what we needed with great advice from the team.
12 février 2026
Avis spontané
Réponse de Bensons For Beds - Stockton27
We appreciate you sharing! We're so happy to know our friendly, knowledgeable staff helped you explore options and find exactly what you needed.
Réponse de Bensons For Beds - Stockton27
Thank you for your positive feedback.
Excellent service, delivery and product.
Excellent in store service and excellent delivery experience. Staples Artisan Pure Indulgence Super king mattress is very comfortable
12 février 2026
Avis spontané
Réponse de Bensons For Beds - Stockton27
We're happy to hear about the excellent service you received in our store and the great delivery experience. We appreciate you letting us know you find the mattress comfortable,
Megan at Customer Care
Réponse de Bensons For Beds - Stockton27
We're happy you found great deals and that our delivery was on time, polite, and tidy! We appreciate your positive feedback!
Réponse de Bensons For Beds - Stockton27
We're so glad our staff was helpful and friendly from your purchase all the way through delivery! We appreciate your positive feedback.
Although we did not like the attitude…
Although we did not like the attitude of the salesman in the shop - delivery by Andy and Elliot was excellent with up to date communication and a smile on arrival ( couldn’t fault them)
4 février 2026
Réponse de Bensons For Beds - Stockton27
We appreciate your feedback. We're happy the delivery service met your expectations, and we'll address the concerns about the in-store experience to ensure a better environment for everyone.
Good overall knowledge of product by…
Good overall knowledge of product by member of sales team
Up to now, communication on delivery etc has been great.
Always been happy with beds I’ve purchased in the past so hoping wardrobes will be as good quality
3 février 2026
Réponse de Bensons For Beds - Stockton27
We're happy to hear the sales team's product knowledge impressed you and that our delivery communication has been great! We appreciate your continued trust in our products and hope you enjoy your new wardrobes.
Réponse de Bensons For Beds - Stockton27
We're happy to hear that you found us easy to deal with and helpful in finding the best deal for you! Thank you for your feedback.
Got what we wanted
Staff friendly and helped when we needed it, showed us our options after we said what we wanted. All good.
26 décembre 2025
Réponse de Bensons For Beds - Stockton27
We appreciate you sharing your experience! We're happy to hear that our staff were friendly and helpful when you needed assistance and showed you the options.
We truly appreciate your feedback.
Megan at Customer Care
Very good experience from first going…
Very good experience from first going into the shop to sleeping in the bed, highly recommended
24 janvier 2026
Réponse de Bensons For Beds - Stockton27
We're so happy to hear that you had a very good experience from the moment you entered our shop to sleeping in your new bed! Thank you for your recommendation.
Réponse de Bensons For Beds - Stockton27
We're happy you felt relaxed without sales pressure. Thanks for your positive feedback; we appreciate your review.
excellent from start to finish
22 janvier 2026
Réponse de Bensons For Beds - Stockton27
We're so glad you had a wonderful experience! Thank you for your positive feedback; we appreciate it.
Buying a single bed for grandson all…
Buying a single bed for grandson all choices available, and generally very helpful and friendly
21 octobre 2025
Réponse de Bensons For Beds - Stockton27
We're happy to hear that you found a great single bed for your grandson and that our team was helpful. We appreciate your positive feedback!
Réponse de Bensons For Beds - Stockton27
We're so glad the process was easy, the delivery quick, and the price great! We appreciate your positive feedback.
Réponse de Bensons For Beds - Stockton27
We’re so glad you found plenty of choice and our team was super helpful! 💜 Thank you for your positive review - Lauryn at Customer Care
Helpful and patient as we chose our…
Helpful and patient as we chose our bed, great price in the sale and lovely service and delivery.
10 janvier 2026
Réponse de Bensons For Beds - Stockton27
We’re so glad our team was patient and helpful while you found the perfect bed – and that you grabbed a great sale price too! 💜 Thank you for your positive review - Lauryn at Customer Care
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