Bensons For Beds - Swansea707 Avis 

Very useful information by sales assistant helped guide our choice

I walked into the store was greeted had a little browse before Sarah asked me if she could assist me in anyway. I told her what I was looking for, that I had seen a bed I liked online, the Herrington ottoman bed. She explained that it wasn't on show in the store but she did have one very similar too see.

Sarah took her time explaining and answering my questions. She made it very easy for me to make my decision to purchase the bed. No pushy sales pitches. I purchased the bed, decided for my piece of mind to pay for the assembly and the extra 5 year warranty.

In my mind I was expecting to wait 8 weeks plus for delivery, but to my elation it was for the following week, unfortunately I would be available so after offering a couple more dates we settled on one. The free care pack and mattress protector where a bonus and I mustn't forget Blue Light Discount even on promotional items.

Sarah is an asset to Bensons for beds and so was Bethan who was also working in the Swansea west store.
I was was recommended Bensons for beds after searching on line for a specific bed, ottoman with a fitted floor so my stored items are off the carpet, I also didn't want too high a headboard. I would most definitely recommend this store to others. My purchase was a 'dream' everything explained to me, even the time frame for cancelling, any changes I may need to do through to the day of delivery.

Thank you ladies.

It has been really good thank you from ordering all the way to delivery

The staff at the store were excellent, really helpful with what I was looking for and I had a great price for the mattress I eventually bought, I couldn't be happier with the service provided, even down to the courier who delivered the mattress to me, highly recommend visiting the store or even just purchasing from the company

I was greated by a cheerful smiling lady which made me enjoy my shopping around the easier, and the lady answered all my questions and introduced herself to me ,her is Bethan

Our experience was fantastic, not only does the price come in lower than other competitors, the discount was great. Delivery was based around our availability as was the assembly of our TV bed. The assistant was outstanding, extremely friendly, very knowledgeable and worked hard to give us as much discount as possible and we thoroughly enjoyed the experience. We don't give praise unless praised is warranted and on this occasion all boxes were ticked. We would definitely recommend Bensons For Beds.

Thank you Bethan

Mr & Mrs Pryce

I still find it head-banging that having something delivered is somehow an “experience” on a par with going on a safari or riding a zip-wire. A delivery is either on time and undamaged or it isn’t - good or bad. My delivery was good. If the question is performance monitoring of staff on the cheap, then the guys who made the delivery were excellent and deserve a raise. They were personable, polite, called ahead, took off their shoes and put the mattress exactly where I wanted it. Thanks.

Staff were really helpfull as was the delivery drivers, couldnt do enough to help, would always order from here

The assistant was very helpful and knowledgeable. There was no pressure to buy and I was left to make my own decisions. I was very pleased with the service I got.

A great experience in store. I felt happier seeing the bed I was looking at ordering in person, rather than online. Ailsa and her colleague were extremely friendly and helpful and Ailsa placed the order for me, ensuring I had the delivery date I chose and checking everything was in order, a great advantage to purchasing in store. Would highly recommend!

So easy from help choosing the mattress instore to the delivery. I really recommend using this company.

When I went in store to select a bed, the employee assisting me, Ailsa, was very helpful. Knowledgeable, helped me pick the right bed for me, and explained pricing, delivery services, and additional offers in an easy to understand way.

The bed delivery was also great. You get frequent reminders by email and text as to when the bed is due to be delivered, and they call you when they're on the way so you know to expect them within the next hour. Delivery men were polite, efficient, and very helpful assisting me with removing my old bed and bringing in the new one.

And finally, the bed is great, very comfortable, so no complaints there either!

Great attention and guidance.

From the moment we were greeted by Sarah we received an exceptional service. We told Sarah what we were looking for and her knowledge pointed us in the right direction.
There were no hard sales which we liked as we were given time to decide what mattress/divan to choose from.
The order wasn’t a straightforward delivery as we wanted the bed delivered to our new address. Sarah handled this to fit in with our date of moving. We also took out an extra guarantee which was shown to us by Sarah’s pictorial.
Sarah is an asset to have in Benson Beds and because of her expertise and friendliness we left happy customers.

Good staff and very helpful. Good product and plenty of choices.

Very good customer service, really helped us find the best bed for us!

The lady who served us was very helpfull and polite. And the shop looked nice and clean

The service in Bensons for Beds in Swansea was second to none. The ladies there are knowledgeable, friendly and explained everything to us.