Bensons For Beds - Tamworth517 Avis 

Excellent service and good choice of mattress following some sound advice. Very pleased.
Including removal of my old one.

Excellent customer service from Shirley in the Tamworth branch. she went above and beyond to help us find the right mattress. She gave us lots of helpful advice and guidance.

Excellent customer Service at Ventura, Tamworth and very happy with new bed. Good updates from date of purchase to delivery day.

Shop assistant was great and delivery guys were very helpful xxx

Both deliveries went very smoothly,all 4 men were very pleasant and everything went well .I had no qualms about anything thank you.

The only 'glitch' is the lighting in the store showed the bed as a gold colour whereas the bed is called beige dune which is definitely silver rather than gold, I wasn't made aware of this at the time so although I give 5 stars was slightly disappointed with the very different colour. Sales lady was excellent and delivery on time and pleasant, my grandson assembled the bed on his own in just under an hour.

Pleasant staff very helpful

Phoned up beforehand and Chris was very helpful. Decided to call into the store and was greeted straight away. Chris was very helpful, patient and had plenty of product knowledge. It did take me a while to decide, and he explained everything about the sleep trial.
The delivery process is good as they do ring you when they're 30 minutes away, which was good as they were earlier delivering my matress which meant I wasn't hanging around, but you can also track the delivery van.

Nice friendly sales person who knew what she was talking about very informative

Order number C5175574

I have had my new Penelope Upholstered Ottoman bed frame for 10 days now, I am really pleased with the I-gel Nanotech Mattress and pillows that I also purchased, they are brilliant, really comfortable, but I am not at all happy with the bedframe that is why have only given it the 2 star review, I cannot understand why the designer of this frame only included one ottoman handle to lift the frame on a frame that is so big and heavy absolutely pathetic, it is only 10 inches long by 1.5 inches wide with no loop to fit your hand in, I have almost given up even trying to use the ottoman storage, it absolutely kills me ( I am 70 years of age not a teenager) has anyone there ever tried to lift the frame with a mattress on it using this single strap?. We have 2 other ottoman storage beds in other bedrooms ,one is a super king and the other is a double (bought from your competitor Dr***s) and I have no problem with those as they both have 2 ottoman handles with loops. I would have thought that having 2 on your beds is just common sense.

Regards
Mick Preece

Chris welcomed me to the store upon arrival gave me chance to have a look before asking if I needed help - very friendly and helpful just awaiting delivery now - thanks Chris

The salespeople were great, knowledgeable and not pushy at all. They gave me a delivery date at the time of purchase which really helps with a busy life.
Delivery was straightforward and on time

Service at the shop. Relaxed and allowed us to browse and then answered questions we had about different types of headboards to go with divan beds that we liked. Service and staff were great. Delivery service was also good so overall a great experience. New bed we chose was Sage Green and really lovely and strong quality. Perfect experience.

Vast knowledge and not pushy

Initially Shirley attended us but then she was involved with another customer so dawn the manageress helped us. I was buying 2 double beds so it was a big expense. Dawn gave me an idea re the repayments upfront so I knew what I could look at. She gave me sensible advice understanding that there was no back problems as for 2 young people but wanted a new bed for first homes. Felt I got a fair deal for my budget and dawn was an easy person to talk to and I felt was genuinely helping me when I was initially a bit overwhelmed with the situation. Excellent service. Well done!!

first class from moment walked in shop, staff and service was faultless

I was happy with the service given from buying to being delivered.

Helpful and knowledgeable staff, delivery to suit us

Quick support to process what we wanted. Did not try to up sale. Friendly staff.

Great from start to finish.
From advise in the showroom, explains all the different bed and mattress options to communication before delivery, completed by lovely delivery men