David was excellent when we were shopping for a new bed. Friendly and knowledgeable, he was very good at listening to what we wanted and our sleep preferences then offering guidance towards what mat... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 3 Telford Forge Retail Park, Overdale, TF3 4AG Telford, Shropshire, GB
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As a elderley couple we decided to purchase our new mattress from BENSON S! DAVID THE SALESMAN WAS EXCELLENT ,HE KNEWVHIS PRODUCTS VERY WELL.OUR DELIVERY DATE WAS EXCELLENT AS WAS THE PRICE.DELIVERY... Voir plus
L'entreprise a répondu
We walked into the shop in telford and was immediately put at ease. No pushing for a sale just great advice and friendly helpful service. The matress that was sold to us is absolutely 💯 the best we h... Voir plus
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Superb delivery service. The guys were beyond superb! Called 40 mins prior to delivery, they were friendly yet professional really nice men. They removed their shoes without me asking, took mattre... Voir plus
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À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Telford737
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 3 Telford Forge Retail Park, Overdale, TF3 4AG, Telford, Shropshire, Royaume-Uni
- 1952216803
4,8
Excellent
388 avis
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The lady in the shop is very helpful…
The lady in the shop is very helpful that is why we come to bensons at telford very informative
2 novembre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Bensons For Beds - Telford737
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service. Our team is dedicated to providing the best support possible, and your feedback motivates us to keep up the great work. We look forward to serving you again!
Réponse de Bensons For Beds - Telford737
Thank you for your positive feedback! We're thrilled to hear you had a great experience with our customer service and delivery. Your satisfaction is our top priority, and we look forward to serving you again soon!
Great advice, very knowleadgeable
David was excellent when we were shopping for a new bed. Friendly and knowledgeable, he was very good at listening to what we wanted and our sleep preferences then offering guidance towards what mattress and pillows to test and consider. We enjoyed the sleep science discussions too.
The delivery team were great. Efficient and mindful of the house. Very happy with the new bed and all the team at Bensons.
28 septembre 2026
Réponse de Bensons For Beds - Telford737
Thank you for your wonderful review! We're thrilled to hear that David provided such excellent service and that you enjoyed the sleep science discussions. It's great to know our delivery team made a positive impression as well. We appreciate your support and hope you enjoy your new bed!
We walked into the shop in telford and…
We walked into the shop in telford and was immediately put at ease. No pushing for a sale just great advice and friendly helpful service. The matress that was sold to us is absolutely 💯 the best we have ever had. Lovely comfortable and we have had the best sleep in years
18 octobre 2026
Réponse de Bensons For Beds - Telford737
Thank you for your wonderful review! We're thrilled to hear that you felt at ease in our shop and that our team could provide the advice you needed. It's fantastic to know you're enjoying your new mattress and getting the best sleep in years. We appreciate your support!
As Buying a new mattress.as a elderley couple we decided to…
As a elderley couple we decided to purchase our new mattress from BENSON S! DAVID THE SALESMAN WAS EXCELLENT ,HE KNEWVHIS PRODUCTS VERY WELL.OUR DELIVERY DATE WAS EXCELLENT AS WAS THE PRICE.DELIVERY WAS WORRY FREE,EXCELLENT COMMUNICATION AND MATT AND PAUL ARE A CREDIT TO BENSONS.VERY EFFICIENT, VERY POLITE,PLACED OUR MATTRESS UPSTAIRS .HIGHLY RECOMMEND BENSONS FOR BEDS .THANK EVERYONE .COLIN AND JOSE
6 octobre 2026
Réponse de Bensons For Beds - Telford737
Thank you, Colin and Jose! We're thrilled to hear about your positive experience with David and our delivery team. Your recommendation means a lot to us. We're glad you found the perfect mattress and that everything went smoothly. We appreciate your support and hope you enjoy your new bed!
Good friendly knowledgeable people
Good friendly knowledgeable people. Helpful and not pushy.
4 octobre 2026
Réponse de Bensons For Beds - Telford737
Thanks so much for a lovely review. We're glad you had a relaxing experience with us.
Our time spent with Kerry was…
Our time spent with Kerry was fantastic, time to explain clearly.
27 septembre 2026
Avis spontané
Réponse de Bensons For Beds - Telford737
Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic experience with Kerry. Clear communication is important to us, and we're glad it made a positive impact on your visit. We look forward to seeing you again soon!
Very comfy and a good nights sleep with…
Very comfy and a good nights sleep with new pillows very happy
Service great and outstanding delivery staff telford area
26 septembre 2026
Réponse de Bensons For Beds - Telford737
Thank you for a lovely review Mr Soulby. We're glad to hear both our staff and our pillows are serving you well. We look forward to seeing you again in the future.
From the beginning of the experience in…
From the beginning of the experience in the Bensons for beds in Telford, to the installation team has been faultless
Would highly recommend this company for all your bedding needs
20 septembre 2026
Réponse de Bensons For Beds - Telford737
We are thrilled to hear about your exceptional experience with Bensons for Beds! Thank you for choosing us and we can't wait to help with all your bedding needs again in the future.
Had a mattress and bed frame delivered
Had a mattress and bed frame delivered. Excellent service right from the shop floor to delivery. Would highly recommend Bensons for beds. The workmen had a very difficult delivery but managed to carry it out perfectly. Many thanks.
17 septembre 2026
Avis spontané
Réponse de Bensons For Beds - Telford737
Thank you for your kind words! We are thrilled to hear that our team provided excellent service and that you had a positive experience with us. We appreciate your recommendation and hope to continue providing you with top-notch service in the future. Thank you for choosing Bensons for Beds!
What a great company!
Honest, sound from the first visit to the store to the delivery. All the staff we encountered are first rate
15 septembre 2026
Avis spontané
Réponse de Bensons For Beds - Telford737
Thank you for your kind words! We are so happy to hear that you had a positive experience from start to finish. We strive to maintain high-quality service and appreciate your feedback. Looking forward to your next visit!
Excellent service all round
Excellent service in the shop to the delivery which was exactly on time and done with care. The mattress was not cheap but well worth it.
11 septembre 2026
Avis spontané
Réponse de Bensons For Beds - Telford737
"Thank you for your kind words! We are thrilled to hear that you had a positive experience from start to finish. Providing top-notch service and quality products at a fair price is what we strive for. Enjoy your new mattress!"
I had such an excellent experience…
I had such an excellent experience choosing my new mattress, and I can’t thank Kerry enough for her help. She was incredibly knowledgeable, patient and genuinely interested in helping me find the right mattress for me, rather than simply trying to make a sale.
Kerry took the time to listen to what I needed, answered all my questions and made the whole process feel easy and enjoyable. Her friendly and professional approach really stood out and made such a difference.
Excellent service from start to finish, and a special thank you to Kerry for going above and beyond. I wouldn’t hesitate to recommend her and the team.
29 août 2026
Avis spontané
Réponse de Bensons For Beds - Telford737
Thank you for your kind words! We are thrilled to hear that you had an excellent experience choosing your new mattress with our team member, Kerry. We pride ourselves on providing excellent customer service and are glad Kerry's knowledge, patience, and genuine interest made a difference for you. We appreciate your recommendation and look forward to serving you in the future!
Réponse de Bensons For Beds - Telford737
We're so pleased to hear you received very good service and that you find your new bed very comfortable! Thank you for sharing your wonderful feedback with us.
Team Bensons
Excellent product knowledge and…
Excellent product knowledge and service. David at the Telford store was polite, knowledgeable, and sought the best deal for us regarding our requirements.
22 août 2026
Réponse de Bensons For Beds - Telford737
We're so pleased to hear about your excellent experience! It's wonderful that our team member was polite, knowledgeable, and helped you find the best deal for your requirements. Thank you for your positive feedback.
Team Bensons
Absolutely perfect couldn’t have asked…
Absolutely perfect couldn’t have asked for a nicer welcome. David was exceptionally helpful and very knowledgeable and understanding about my needs. He explained everything to us and worked with us through a lot of options. Can’t praise him enough. If you want to be understood and respected then please go and see David at the Telford branch as he is amazing
10 août 2026
Avis spontané
Réponse de Bensons For Beds - Telford737
We're absolutely thrilled to hear about your exceptional experience! It's wonderful to know that our team member provided such a welcoming, helpful, and understanding service, explaining everything clearly and working through options with you. We truly appreciate your kind words and recommendation.
Thank you for your positive review - Lauryn at Customer Care 💜
Our delivery and assembly from Bensons…
Our delivery and assembly from Bensons was excellent.
Dominic and James were very friendly and courteous.
They were also extremely efficient in the assembly of the bed and headboard and cleared away all the packaging leaving our bedroom immaculate. The bed looks fabulous and Dominic even showed us how to keep it that way.
This is our first purchase from Bensons and the service has been excellent from start to finish.
We highly recommend 😊
10 août 2026
Avis spontané
Réponse de Bensons For Beds - Telford737
We're so pleased to hear about your excellent experience with us! It's wonderful that our delivery and assembly team were friendly, courteous, and efficient, leaving your bedroom immaculate. We're thrilled you love your new bed and that our service was excellent from start to finish.
Team Bensons
Purchased eve memory foam mattress it's…
Purchased eve memory foam mattress it's rock hard nothing like I tested in-store. Hopefully it will soften soon
1 août 2026
Réponse de Bensons For Beds - Telford737
Hi Tracey,
We are sorry to hear that your new Eve memory foam mattress feels firmer than you expected compared to the one you tried in store.
We have contacted you today to discuss this further with you.
Thank you for your review,
Megan | Customer Care Specialist
Very helpful and patient service given…
Very helpful and patient service given to my elderly mum who suffers with terrible back pain.
15 juillet 2026
Réponse de Bensons For Beds - Telford737
We're so glad we could provide helpful and patient service for your mum, especially with her back pain. We truly appreciate your kind words.
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