Bensons For Beds - Telford737 Avis 

388
•
TrustScore 5 sur 5

4,8

Unit 3 Telford Forge Retail Park, Overdale, TF3 4AG Telford, Shropshire, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

David was excellent when we were shopping for a new bed. Friendly and knowledgeable, he was very good at listening to what we wanted and our sleep preferences then offering guidance towards what mat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As a elderley couple we decided to purchase our new mattress from BENSON S! DAVID THE SALESMAN WAS EXCELLENT ,HE KNEWVHIS PRODUCTS VERY WELL.OUR DELIVERY DATE WAS EXCELLENT AS WAS THE PRICE.DELIVERY... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We walked into the shop in telford and was immediately put at ease. No pushing for a sale just great advice and friendly helpful service. The matress that was sold to us is absolutely 💯 the best we h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Superb delivery service. The guys were beyond superb! Called 40 mins prior to delivery, they were friendly yet professional really nice men. They removed their shoes without me asking, took mattre... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. aussi dans
  3. Magasin de literie
  4. Magasin de lits
  5. Magasin de matelas

À propos de Bensons For Beds - Telford737

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 3 Telford Forge Retail Park, Overdale, TF3 4AG, Telford, Shropshire, Royaume-Uni

  • 1952216803

4,8

Excellent

TrustScore 5 sur 5

388 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(388)

26 477 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful sales no lady

Very helpful sales no lady, let us browse around , she wasn’t pushy but helped us with any information that we needed, she seemed knowledgeable about the product.

25 janvier 2026
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Réponse de Bensons For Beds - Telford737

We're happy to hear that our sales team was helpful and knowledgeable, providing the information you needed without being pushy. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Very pleasing experience from order to delivery.

Extremely helpful at the store (Telford), great communication after order placed. Delivered as advised, with an excellent delivery and collection service.

22 janvier 2026
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Réponse de Bensons For Beds - Telford737

We're happy to hear that our store was extremely helpful and that you experienced great communication after placing your order. We're glad you were delivered as advised!

Noté 5 sur 5 étoiles

Professional Store And Delivery Team

Great communication with store (David) and delivery team (Gary & Kieren)
Store and delivery team very knowledgeable, professional, respectful and competent.
Would certainly recommend Benson For Beds in Telford.

19 janvier 2026
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Réponse de Bensons For Beds - Telford737

We appreciate you sharing your positive experience with our store and delivery team! We're glad to hear that they were knowledgeable, professional, respectful, and competent.

Noté 5 sur 5 étoiles

Very efficient staff no hard sell…

Very efficient staff no hard sell delivery on time overall excellent service.

17 janvier 2026
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Réponse de Bensons For Beds - Telford737

We're so glad our staff was efficient, the delivery was on time, and there was no hard sell. Thank you for the excellent service feedback!

Noté 5 sur 5 étoiles

Superb delivery service

Superb delivery service. The guys were beyond superb!
Called 40 mins prior to delivery, they were friendly yet professional really nice men.
They removed their shoes without me asking, took mattress up to my room, I expected the usual ‘we just leave deliveries in your hall love!’ As that’s what I’ve come to expect (sadly) I cannot praise them highly enough ⭐️⭐️⭐️⭐️⭐️

8 janvier 2026
Avis spontané
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Réponse de Bensons For Beds - Telford737

We’re thrilled to hear our delivery team provided such outstanding service, keeping you informed and going above and beyond to ensure everything was handled with care and professionalism. Thank you for your kind words and positive review – Lauryn at Customer Care 💜

Noté 5 sur 5 étoiles

Bensons For Beds are best

David was friendly and not pushy. He had a wealth of knowledge to share. He clearly knew the product he was selling. He wasn't just pushing for a sale like I found in other bed shops that I had been in. He helped me to find the right bed for me. I appreciated his honesty. I will recommend Bensons for Beds to anybody I know who is looking for a new bed.

29 décembre 2025
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Réponse de Bensons For Beds - Telford737

Thank you for sharing such wonderful feedback! We’re thrilled to hear David provided honest, knowledgeable, and friendly service without any pressure. Helping you find the perfect bed is exactly what we aim for. We’ll make sure David sees your kind words—they’ll mean a lot to him!
Your recommendation means the world to us!
Megan at Customer Care

Noté 5 sur 5 étoiles

Nothing was too much trouble for the…

Nothing was too much trouble for the staff will shop there again

2 janvier 2026
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Réponse de Bensons For Beds - Telford737

Thank you for your feedback Mr Beddows! We’re delighted to hear nothing was too much trouble for our team. We look forward to welcoming you back soon,
Megan at Customer Care!

Noté 5 sur 5 étoiles

The sales lady was helpful

The sales lady was very helpful without being overbearing
She was efficient and the whole experience was easy

16 décembre 2025
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Réponse de Bensons For Beds - Telford737

Thank you for your feedback ! We’re so glad the experience was easy and that our team provided helpful, efficient service without being overbearing.
Best Wishes,
Megan at Customer Care

Noté 5 sur 5 étoiles

Great experience

After the item dropped in price later in the day after we purchased it, a quick phonecall to the shop and a refund of the difference given. The delivery team were very good at keeping us up to date with the delivery schedule and were very prompt.

6 décembre 2025
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Réponse de Bensons For Beds - Telford737

We’re delighted to hear you experienced great service and found our team helpful and friendly! We are pleased that we were able to resolve your query on the pricing. Thank you for sharing your feedback. 💜 Thank you for your positive review Lyanne – Lauryn at Customer Care.

Noté 5 sur 5 étoiles

Helpful

David was very helpful in our mattress purchase

26 novembre 2025
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Réponse de Bensons For Beds - Telford737

We're happy to hear that you found our team member helpful during your mattress purchase. We appreciate your positive feedback!

– Thank you, Jess- Team Bensons

Noté 5 sur 5 étoiles

Couldn't be happier

The sales man at the shop was very helpful, explained the differences between the mattresses, he was very polite. The delivery came on time, the men (Ian and Paul) took the mattress upstairs, used shoe protectors, they were very helpful, explained how to look after the mattress and that it would be less hard when it had warmed up. We were very satisfied with the whole experience and love the mattress.

24 novembre 2025
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Réponse de Bensons For Beds - Telford737

We're happy to hear that the salesperson was helpful and polite! It's great to know that the delivery team was also helpful and took care in your home. We appreciate your feedback and are glad you love the mattress,
Megan at Customer Care

Noté 5 sur 5 étoiles

Great experience with Benson’s.

Whole experience with Bensons was excellent.

Originally spoke to a lovely lady called Kerry at my local store (Telford) on the phone as I had a few questions, and then saw Kerry again when we went to make the purchase in store. She was really lovely and friendly, and had all the info we needed. There was a really good sale on at the time too so got a great discount.

Delivery was great, arrived on time, the 2 chaps were really friendly and quick.

The bed is really lovely. There was a slight issue putting one of the parts in place as the holes were drilled in not quite the right place but I just about managed to get it in place. Aside from that it looks great, and I love the drawer in the footend, as it’s a great size. The mattress is lovely as well, the right softness while being supportive.

I would be very happy to buy from Benson’s again, and Kerry at Telford is absolutely brilliant.

11 octobre 2025
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Réponse de Bensons For Beds - Telford737

We're happy to hear that you had an excellent experience with us Ryan. It's great to know that our team provided you with all the information you needed and that you are pleased with your purchase and delivery.
Come back and visit us anytime!
Megan at Customer Care

Noté 5 sur 5 étoiles

This company is excellent keeping us…

This company is excellent keeping us informed from order to delivery.

14 novembre 2025
Avis spontané
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Réponse de Bensons For Beds - Telford737

We're happy to hear that we kept you informed throughout the order and delivery process. Thank you for sharing your positive experience with us,
Megan at Customer Care

Noté 5 sur 5 étoiles

Excellent customer service!

We were looked after by David, the store manager, in the Telford store. He was really helpful and informative, and helped find the right mattress for us both. We did the mattress assesment in store, and David talked us through how/why certain mattresses work better for different people/sleep positions. No pressure was added to us as he understood we are buying our first home, and are working on a budget! He gave us time to think about it, and explained everything to us. Great shopping experience and excellent service. Looking forward to our new mattress

25 octobre 2025
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Réponse de Bensons For Beds - Telford737

We're happy to hear that you found our team member in the Telford store helpful and informative. We appreciate that the mattress assessment and explanations aided your decision while respecting your budget. We hope you enjoy your new mattress and thank you for the positive feedback,
Megan at Bensons for Beds

Noté 5 sur 5 étoiles

Telford Benson's For Beds

The Telford store manager helped myself and my good lady find ourselves the right mattress for us, and David really knows his craft. Very helpful and listened to our needs and wants and was not one bit pushy salesman tactics at all, took his time with us and let us decide for ourselves once given suitable options to choose from. Top form - satisfied and happy customer, will return. Thank you David

26 octobre 2025
Avis spontané
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Réponse de Bensons For Beds - Telford737

We're happy to hear that you found the perfect mattress with our team's help! It's great to know that our approach met your needs and wants. Thank you for your kind words; we appreciate your business and look forward to your return.
Megan
Customer Care Team

Noté 5 sur 5 étoiles

Thank you to Bensons Beds…

From start to finish Bensons beds has been nothing short of brilliant. Thank you so much and the bed itself is so comfortable. Thank you for everything.

19 octobre 2025
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Réponse de Bensons For Beds - Telford737

We're absolutely delighted to hear that your experience was brilliant from start to finish — and that you're loving your new, comfy bed! That’s exactly what we love to hear. 😊 Thank you for an amazing review Debbie – Lauryn at Customer Care 💜

Noté 5 sur 5 étoiles

Excellent service from Julia

Julia was really knowledgeable & helpful. We really needed some guidance on choosing the right mattress for us. We tried out the test mattress at different levels of firmness - it transpired we needed a firm mattress, but with some “give” in the top layer. Julia guided us to several different mattresses & we were able to select the one which we think & hooe will be perfect for us. We went away to think about our purchase & returned, having decided to purchase a new bed base too! Again, Julia talked us through our options & we found the one which we feel will be right for us. Thank you to Julia for all your help.

16 octobre 2025
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Réponse de Bensons For Beds - Telford737

We're happy to hear that you found our team member knowledgeable and helpful in guiding you to the perfect mattress and bed base. It's great to know that the firmness test was beneficial for you. Thank you for sharing your positive experience! – Lauryn at Customer Care 💜

Noté 5 sur 5 étoiles
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Réponse de Bensons For Beds - Telford737

Thanks a bunch! We’ve got plenty of lovely folks ready to help—Thank you for choosing us Mrs Blanchard 😊 Megan at Customer Care💖

Noté 5 sur 5 étoiles

We wanted to buy a king size ottoman…

We wanted to buy a king size ottoman bed for our spare bedroom. It wasn't sale time and being a spare bed didn't want to pay a fortune. We were shown to an ottoman bed with headboard that was half price. It was perfect for our needs and delighted with the price.

9 octobre 2025
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Réponse de Bensons For Beds - Telford737

We're happy to hear that you found the perfect king-size ottoman bed with a headboard at half price for your spare bedroom. We're glad it met your needs and budget! Thanks for sharing your positive experience with us, Megan at Customer Care

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