Firstly, the product, the two beds are very comfortable and exactly as I ordered them. The mattresses are high-quality and the package was £1000 less than its nearest competitor, I had three quotes. T... Voir plus
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We visited the truro branch and was helped by Dani with our purchase, she was absolutely fantastic and went above and beyond to help us, 5* customer sevice from start to finish. Please could this be s... Voir plus
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The young lady was polite, mannerly and didn't push. She when asked was extremely helpful,and very knowledgeable regarding the product we were interested in. We have bought from Benson for Beds on a n... Voir plus
L'entreprise a répondu
Our Bensons experience has been first class. From Kevin and his team at the Truro store, to Paul and Glen our brilliant delivery team. Very pleased with the bunk beds, which we had to assemble, packag... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Truro382
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit A1 Newquay Road, TR1 1GH, Truro, Cornwall, Royaume-Uni
- 1872320236
4,8
Excellent
504 avis
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Excellent ordering service and great…
Excellent ordering service and great delivery by Paul & Glen
18 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
First rate product and service
Firstly, the product, the two beds are very comfortable and exactly as I ordered them. The mattresses are high-quality and the package was £1000 less than its nearest competitor, I had three quotes. The delivery was smooth with two men who were polite and helpful. They put the beds up for me having carried them up the stairs. I have no problems of any kind Benson’s stuck to the schedule kept me informed and altogether provided an accident service
18 juillet 2026
Réponse de Bensons For Beds - Truro382
We're so pleased to hear about your excellent experience with us! It's wonderful that you found the beds comfortable and high-quality, and that the delivery was smooth and efficient. We're glad our team kept you informed and provided such great service. We appreciate your feedback!
Team Bensons
Réponse de Bensons For Beds - Truro382
Thank you for sharing your positive experience.
We visited the truro branch and was…
We visited the truro branch and was helped by Dani with our purchase, she was absolutely fantastic and went above and beyond to help us, 5* customer sevice from start to finish. Please could this be shown to her manager for appraisal. Fantastic customer service without the pushy-ness
8 juillet 2026
Réponse de Bensons For Beds - Truro382
We're so pleased to hear about your fantastic experience at our Truro branch. It's wonderful that our team member went above and beyond to provide such excellent customer service without being pushy. We will certainly pass on your kind words.
Excellent product.Delivered on time by…
Excellent product.Delivered on time by friendly staff
2 juillet 2026
Réponse de Bensons For Beds - Truro382
We're so pleased you found our product excellent and our staff friendly. Thank you for your positive feedback!
From the store assistant to the…
From the store assistant to the delivery team, very efficient, helpful and kept us informed through every step of the process. We are very pleased with our new sofa bed! Thank you!
2 juillet 2026
Réponse de Bensons For Beds - Truro382
We're so pleased to hear that our team provided such efficient and helpful service, keeping you informed every step of the way. Enjoy your new sofa bed!
Team Bensons
Excellent experience
Our Bensons experience has been first class. From Kevin and his team at the Truro store, to Paul and Glen our brilliant delivery team. Very pleased with the bunk beds, which we had to assemble, packaged very well with good instructions. The communication between purchase and delivery was very impressive. I can't fault Benson for beds and would definitely recommend them as a first port of call.
17 juin 2026
Réponse de Bensons For Beds - Truro382
We're so pleased to hear about your first-class experience with us, from the store team to the delivery. It's wonderful that you're happy with your new bunk beds and the clear instructions. Thank you for your kind recommendation!
Team Bensons
Very very pleased with Bensons for BedsFrom start to finish I was very pleased…
From start to finish I was very pleased with the overall service received. I will certainly recommend Bensons to Family and Friends.
12 juin 2026
Réponse de Bensons For Beds - Truro382
We're so pleased you were happy with our service from start to finish. We truly appreciate your recommendation!
Team Bensons
Good communication and honest approach
Good communication and honest approach. Very helpful
14 juin 2026
Réponse de Bensons For Beds - Truro382
We're glad our communication and honest approach were helpful. Thank you!
Team Bensons
Benson for beds Truro .
Benson for beds Truro .. very efficient, friendly and knowledgeable staff helped me test varies mattresses until I found a match.. I had other cheaper options in store but took a great quality matress with interest free options.. delivery was spot on time and thec2 lads carried it up 2 flights to my flat .. Id definitely recommend.
31 mai 2026
Réponse de Bensons For Beds - Truro382
We're so pleased to hear about your efficient and friendly experience with our team. It's wonderful that our staff helped you find the perfect mattress and that the delivery was spot on. Thank you for your recommendation!
Team Bensons
Excellent experience
Plenty of parking. Clean, tidy store. Approached by an assistant rather than left wandering around.
Paperwork completed quickly and efficiently by the excellent sales assistant.
Fast delivery as well.
6 juin 2026
Réponse de Bensons For Beds - Truro382
We're so pleased you found our store clean and tidy with plenty of parking. It's wonderful our assistant was helpful and that your paperwork was completed quickly. We appreciate your kind words about our fast delivery!
Team Bensons
The whole experience from start to…
The whole experience from start to finish was excellent polite and friendly staff all the way through
6 juin 2026
Réponse de Bensons For Beds - Truro382
We're so pleased to hear your entire experience was excellent with our polite and friendly team. Thank you for your kind feedback!
Team Bensons
My delivery was flawless thank you
My delivery was flawless thank you.
The guys, Paul and Ryan were polite, friendly, punctual, neat and tidy.
I was kept in touch with the expected time of delivery.
Absolutely great service, thankyou.
I do have to say, I wish you would offer to build the wardrobes though. Am willing to pay of course.
Otherwise your team are an asset to you.
1 juin 2026
Réponse de Bensons For Beds - Truro382
We're so pleased to hear your delivery was flawless and our team provided such great service! We appreciate your feedback regarding wardrobe assembly and will consider it for future improvements.
Team Bensons
Our salesman Jon was a star he could…
Our salesman Jon was a star he could not have been more friendly and helpful. He made the whole experience less stressful. Our delivery men were just as friendly and helpful and we would recommend Bensons to anyone.
29 mai 2026
Réponse de Bensons For Beds - Truro382
We're so pleased to hear our team was friendly and helpful, making your experience less stressful. We appreciate your recommendation!
Team Bensons
Faultless
Helpful, non-pushy salesperson (thanks Mike), great customer updates about the progress of our order, and delivered bang on time by friendly, polite team.
29 mai 2026
Réponse de Bensons For Beds - Truro382
We're so pleased you found our salesperson helpful and non-pushy. We're glad you appreciated the order updates and timely delivery by our friendly team. Thank you!
Team Bensons
Been a very pleasant experience right…
Been a very pleasant experience right from the showroom to delivery.
20 mai 2026
Avis spontané
Réponse de Bensons For Beds - Truro382
We're so glad you had a pleasant experience from showroom to delivery! Thank you for your feedback.
Team Bensons - Jess
Réponse de Bensons For Beds - Truro382
We appreciate your positive feedback! We are so glad you found our service informative and efficient.
Team Bensons - Jess
Very helpful comparisons- efficient…
Very helpful comparisons- efficient delivery and collection of old mattress
15 mai 2026
Réponse de Bensons For Beds - Truro382
We're so glad you found our comparisons helpful and that delivery and collection were efficient!
Team Bensons - Jess
patient and knowledgeable
Mike at the Truro store was helpful and knowledgeable, and helped us find what we wanted after many journeys across the store lying on a number of beds.
He then found us the best deal that could be managed.
9 mai 2026
Réponse de Bensons For Beds - Truro382
That’s great to hear! 😊 Mike sounds like a star—patient, knowledgeable, and determined to find you the best deal. Thanks so much for sharing your experience✨
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