Everything was excellant right from the start. From the store staff & expertise to delivery of our bed Everyone was polite and professional & goods were goid standard as promised. Good aftersales s... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Good bed, very friendly delivery men and delivered at the time stated. I bought my bed base in a sale, it wasn’t the colour I wanted but it was a good price. Annoyingly, I found the bed before delive... Voir plus
L'entreprise a répondu
Excellent service from the store. Katherine in particular. Loved the new technology that sensed our sleep pattern. Gave us the best mattress & pillows for our needs. Ordered a bed frame/ headboard... Voir plus
L'entreprise a répondu
The young lady was polite, mannerly and didn't push. She when asked was extremely helpful,and very knowledgeable regarding the product we were interested in. We have bought from Benson for Beds on a n... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Truro382
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit A1 Newquay Road, TR1 1GH, Truro, Cornwall, Royaume-Uni
- 1872320236
4,8
Excellent
517 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good communication and honest approach
Good communication and honest approach. Very helpful
14 juin 2026
Réponse de Bensons For Beds - Truro382
We're glad our communication and honest approach were helpful. Thank you!
Team Bensons
Benson for beds Truro .
Benson for beds Truro .. very efficient, friendly and knowledgeable staff helped me test varies mattresses until I found a match.. I had other cheaper options in store but took a great quality matress with interest free options.. delivery was spot on time and thec2 lads carried it up 2 flights to my flat .. Id definitely recommend.
31 mai 2026
Réponse de Bensons For Beds - Truro382
We're so pleased to hear about your efficient and friendly experience with our team. It's wonderful that our staff helped you find the perfect mattress and that the delivery was spot on. Thank you for your recommendation!
Team Bensons
Excellent experience
Plenty of parking. Clean, tidy store. Approached by an assistant rather than left wandering around.
Paperwork completed quickly and efficiently by the excellent sales assistant.
Fast delivery as well.
6 juin 2026
Réponse de Bensons For Beds - Truro382
We're so pleased you found our store clean and tidy with plenty of parking. It's wonderful our assistant was helpful and that your paperwork was completed quickly. We appreciate your kind words about our fast delivery!
Team Bensons
The whole experience from start to…
The whole experience from start to finish was excellent polite and friendly staff all the way through
6 juin 2026
Réponse de Bensons For Beds - Truro382
We're so pleased to hear your entire experience was excellent with our polite and friendly team. Thank you for your kind feedback!
Team Bensons
My delivery was flawless thank you
My delivery was flawless thank you.
The guys, Paul and Ryan were polite, friendly, punctual, neat and tidy.
I was kept in touch with the expected time of delivery.
Absolutely great service, thankyou.
I do have to say, I wish you would offer to build the wardrobes though. Am willing to pay of course.
Otherwise your team are an asset to you.
1 juin 2026
Réponse de Bensons For Beds - Truro382
We're so pleased to hear your delivery was flawless and our team provided such great service! We appreciate your feedback regarding wardrobe assembly and will consider it for future improvements.
Team Bensons
Our salesman Jon was a star he could…
Our salesman Jon was a star he could not have been more friendly and helpful. He made the whole experience less stressful. Our delivery men were just as friendly and helpful and we would recommend Bensons to anyone.
29 mai 2026
Réponse de Bensons For Beds - Truro382
We're so pleased to hear our team was friendly and helpful, making your experience less stressful. We appreciate your recommendation!
Team Bensons
Faultless
Helpful, non-pushy salesperson (thanks Mike), great customer updates about the progress of our order, and delivered bang on time by friendly, polite team.
29 mai 2026
Réponse de Bensons For Beds - Truro382
We're so pleased you found our salesperson helpful and non-pushy. We're glad you appreciated the order updates and timely delivery by our friendly team. Thank you!
Team Bensons
Been a very pleasant experience right…
Been a very pleasant experience right from the showroom to delivery.
20 mai 2026
Avis spontané
Réponse de Bensons For Beds - Truro382
We're so glad you had a pleasant experience from showroom to delivery! Thank you for your feedback.
Team Bensons - Jess
Réponse de Bensons For Beds - Truro382
We appreciate your positive feedback! We are so glad you found our service informative and efficient.
Team Bensons - Jess
Very helpful comparisons- efficient…
Very helpful comparisons- efficient delivery and collection of old mattress
15 mai 2026
Réponse de Bensons For Beds - Truro382
We're so glad you found our comparisons helpful and that delivery and collection were efficient!
Team Bensons - Jess
patient and knowledgeable
Mike at the Truro store was helpful and knowledgeable, and helped us find what we wanted after many journeys across the store lying on a number of beds.
He then found us the best deal that could be managed.
9 mai 2026
Réponse de Bensons For Beds - Truro382
That’s great to hear! 😊 Mike sounds like a star—patient, knowledgeable, and determined to find you the best deal. Thanks so much for sharing your experience✨
Réponse de Bensons For Beds - Truro382
Thank you! 😊 We’re delighted to hear you enjoyed great service and a quick delivery—exactly how it should be. Enjoy your purchase! ⭐
Well Done Benson Beds
Very efficient and competent staff
Very knowledgeable about their products
Thank you very much Jamie in Truro, Cornwall.
8 mai 2026
Réponse de Bensons For Beds - Truro382
Thank you for the kind words Mr Davis! We’re delighted to hear Jamie in Truro provided such efficient and knowledgeable service — we’ll be sure to pass this on😊
Réponse de Bensons For Beds - Truro382
We're happy to hear that you found our team member helpful, informative, and not pushy, and that you were able to browse comfortably.
Team Bensons
Great
We were left alone to try out all the mattresses and then the lovely lady helped us when we had decided on which one.
1 mai 2026
Réponse de Bensons For Beds - Truro382
We're happy to hear that you were able to explore our mattresses at your own pace and received assistance when you were ready. Thank you for your review!
We look at the bed and the guy in the…
We look at the bed and the guy in the shop was great answered all the questions we ask
5 mai 2026
Réponse de Bensons For Beds - Truro382
We're happy to hear that our team member was helpful and thorough in answering all of your questions about the bed! Thank you for your review.
Helpful,knowledgeable staff,no pressure…
Helpful,knowledgeable staff,no pressure to buy,once purchased,updates on phone were helpful,delivery staff friendly and helpful.
1 mai 2026
Réponse de Bensons For Beds - Truro382
We're happy to hear our team was helpful and knowledgeable, and that you felt no pressure to buy. It's great the updates and delivery were helpful! Thank you!
The staff at the Truro shop were very…
The staff at the Truro shop were very helpful in helping me choose the right bed and firm mattress. The delivery team were friendly and professional, assembled everything carefully, didn’t damage anything, and took away all the rubbish and packaging afterwards. Very happy with the service.
22 avril 2026
Réponse de Bensons For Beds - Truro382
Thank you for the wonderful feedback! We’re so pleased the Truro team could help you find the right bed and firm mattress. It’s great to hear the delivery team were friendly, professional, and left everything neat and tidy. We really appreciate your kind words and are delighted you’re happy with the service!
Réponse de Bensons For Beds - Truro382
Thank you! 😊 We’re really pleased you were happy with the service.
Your satisfaction means the world to us,
Megan | Customer Care Specialist
Helpful Staff in Truro & Camborne branches.
We went to the Truro branch a few months ago. Dani could not have been more helpful and welcoming. She had great advice and was very knowledgeable. We collected our mattress later that day from the Camborne store where Joe was also extremely helpful.
12 février 2026
Avis spontané
Réponse de Bensons For Beds - Truro382
We're happy to hear that you received such great assistance at both our Truro and Camborne locations. It's wonderful to know that our team members were so helpful and knowledgeable!
Thank you for your positive review – Lauryn at Customer Care 💜
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.