We walked in and was greeted by the same staff member who sold us our Divan Base and Headboard last year Lynn. We were in looking for a new Mattress. Lynn showed us round lots of different ones to try... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement8 Rannoch Road, Birkenshaw, G71 5PR Uddingston, Glasgow, GB
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Lisez les avis des autres
Our experience was made really special with Linda from the Uddingston Branch, put my wife on a bed machine to see what mattress was most comfortable for her and showed us the range from her results... Voir plus
L'entreprise a répondu
We were looked after by Linda . She is a lovely woman and was a great help to us . My husband is not well and she was so thoughtful and kind . We needed a new mattress and we had something in mi... Voir plus
L'entreprise a répondu
Uddingston shop - Linda, sales person was so helpful, courteous and patient with my questions. Nice comfortable bed and mattress purchased. Benson beds are sturdy and reliable. My last bed was p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Uddingston650
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
8 Rannoch Road, Birkenshaw, G71 5PR, Uddingston, Glasgow, Royaume-Uni
- 1698801979
4,7
Excellent
490 avis
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If I could rate it zero I would
If I could rate it zero I would. Their 40 night guarantee doesn’t exist, we have been trying for several months now to exchange our mattress as it’s very uncomfortable and we are getting no where. Their customer service is like talking to a robot and they have been an absolute nightmare to deal with. Do yourself a favour and avoid these cowboys, shouldn’t be allowed to false advertise and get away with it.
17 juin 2025
Avis spontané
Réponse de Bensons For Beds - Uddingston650
We regret that the mattress exchange process has been difficult and that you're not satisfied with our service Kenny. As there are no order details attached, please contact us directly so we can resolve this for you: https://www.bensonsforbeds.co.uk/contact-us/
Thank you
Was served by Lynn who was so…
Was served by Lynn who was so professional and knowledgeable with no pressure to buy she helped me choose a bed and was very patient.
13 juin 2025
Réponse de Bensons For Beds - Uddingston650
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the assistance you received during your bed selection. Thanks for your feedback, Megan at Customer Care
Staff really helpful
13 juin 2025
Réponse de Bensons For Beds - Uddingston650
Thank you for providing us with this feedback Adam. We appreciate your time with sharing this and hope you love your new order, Megan at Customer Care
Great experience
Great experience. Heather at Uddingston was incredibly helpful and easy to deal with.
12 juin 2025
Réponse de Bensons For Beds - Uddingston650
We're happy to hear that your experience was great and that the Uddingston team member was helpful. We appreciate your positive feedback so much Arthur- It has made our day! Megan at Customer Care
Réponse de Bensons For Beds - Uddingston650
We're happy to hear that you were assisted well. Thank you for your positive feedback; we appreciate it greatly. Take care, Megan at Customer Care
First class service and knowledge…
First class service and knowledge from the sales person.
Dealt with my requirement in relation to size of mattress and my budget
5 juin 2025
Réponse de Bensons For Beds - Uddingston650
We're happy to hear that the salesperson provided first-class service and knowledge. We appreciate that they met your needs regarding mattress size and budget. Thanks for your feedback, Megan at Customer Care
Great customer service
Needed a new bed base and went to the Uddingston store. Had a look at the base I had seen online and was then approached by a member of staff (Maureen) who discussed what I was looking for and showed me the type of bases I was interested in. She directed me to a suitable base which was a bit cheaper than the one I had been thinking about. Since it didnt seem to be any different I agreed to the purchase. Got what I wanted and saved a few quid. The ordering process was done with a good bit of chat making me feel that the staff cared that I was happy with the experience. All of the T&Cs were explained to me and a suitable date was arranged. The follow up has been excellent and happy to give a review.
8 juin 2025
Réponse de Bensons For Beds - Uddingston650
We're glad you enjoyed your experience at our Uddingston store. It's great to hear that our team member was helpful in finding a suitable bed base for you. We appreciate you mentioning the clear explanation of terms and conditions and the arrangement of a suitable delivery date. Thank you for your review, Megan at Customer Care
I recently visited Bensons for Beds in…
I recently visited Bensons for Beds in Uddingston and was really impressed with the service. I ordered a vegan mattress and cooling pillows, and while I haven’t received the items yet, I wanted to highlight the excellent in-store experience.
Lynn, the sales associate, was absolutely fantastic — very informative, friendly, and helpful. She took the time to explain all the options clearly and made the whole process feel relaxed and straightforward.
Looking forward to receiving my order and based on the service alone, I’d definitely recommend.
7 juin 2025
Réponse de Bensons For Beds - Uddingston650
We're happy to hear about your excellent in-store experience in our Uddingston store! We appreciate you highlighting the informative and friendly service you received while ordering your vegan mattress and cooling pillows. We look forward to you receiving your order. Thanks for your recommendation, Megan at Customer Care
New Begginings
Rebecca was simply amazing. Very attentive and patient from the time I got into the shop. Her knowledge regarding what I was looking for was exceptional and I’m completely happy with my purchase.
1 juin 2025
Réponse de Bensons For Beds - Uddingston650
We're happy to hear that you had such a positive experience with us Shamiso! We appreciate your kind words regarding the attentiveness, patience, and knowledge shared during your visit, and we're glad you're happy with your purchase. Thank you, Megan at Customer Care
Réponse de Bensons For Beds - Uddingston650
We're happy to hear that our sales advisor was supportive and informative! We appreciate you taking the time to leave this positive feedback for us, Megan at Customer care
Fantastic customer service.
Fantastic customer service from staff member not to pushy but gave me all the help I needed in choosing the right mattress very good way my adhd grandson think.her name was lynne
28 mai 2025
Réponse de Bensons For Beds - Uddingston650
We're happy to hear that you received fantastic customer service! We appreciate that our staff helped you find the right mattress without being too pushy. Thanks for your feedback, Megan at Customer care
Excellent from start to finish!
Excellent from start to finish!
From the moment we entered the store we were given a warm welcome by the staff. We had already looked on the website so knew exactly which bed we wanted to look at; both Lyn and Jean were fantastic, answered all our questions and demonstrated how the lights and electrics on the gaming bed worked.
Ended up with a great deal on the display model and matching bedside table, and even when I thought the table electrics weren’t working, the customer service team were excellent and immediately offered a replacement.
Would highly recommend bensons to anyone looking for a new bed!
22 mai 2025
Réponse de Bensons For Beds - Uddingston650
We're happy to hear that you had an excellent experience from beginning to end! It's great to know that our team made you feel welcome and were able to answer all of your questions. Thank you for recommending us! Take care, Megan at Customer care
Great experience
After a short browse my Mum and I were approached by Jean asking if we needed help. I showed her the photo I’d taken of the label from my old mattress as I wanted similar and immediately she knew where to guide me. Literally the first mattress she showed me that she said was the closest match was perfect. She was friendly, knowledgeable and just absolutely lovely. She made the whole experience pleasant quick and easy. Credit to the store.
18 mai 2025
Réponse de Bensons For Beds - Uddingston650
We're glad you and your mum had such a pleasant and easy experience. It's great to hear that our team member's knowledge helped you find the perfect mattress so quickly. We appreciate your positive feedback, Megan at Customer Care
Both workers Heather and other lady…
Both workers Heather and other lady were really helpful in finding comfortable mattress frame and headboard give them top marks looking forward to a good night's 😴
12 mai 2025
Réponse de Bensons For Beds - Uddingston650
We couldn't be happier to hear that Heather and our other team member were able to assist you in finding the perfect mattress frame and headboard! Enjoy a well-deserved good night's rest on your new addition. 😴 Thank you for choosing us! 🙌
Had a great experience
Had a great experience, Jean encouraged us to try lots of mattresses we couldn’t decide but time was not a problem , got beds, mattresses, headboards and pillows also protectors a one stop shop.
8 mai 2025
Réponse de Bensons For Beds - Uddingston650
Thank you for taking the time to share your experience with us, we're thrilled that you had a great time trying out our mattresses and found everything you needed in one place. We appreciate your business and look forward to helping you get a good night's sleep!
Great service and information from…fabulous Sealy beds
Great service and information from Linda at Tannochside
8 mai 2025
Réponse de Bensons For Beds - Uddingston650
Thank you so much for your positive review! We're thrilled to hear that Linda was able to provide excellent service and valuable information at Tannochside. We appreciate your support and look forward to seeing you again soon.
The store and delivery experience was…
The store and delivery experience was excellent
2 mai 2025
Avis spontané
Réponse de Bensons For Beds - Uddingston650
Thank you so much for your kind words! We strive to provide exceptional service and delivery for our customers. Your satisfaction is our top priority and we're thrilled to hear that your experience was excellent. We look forward to seeing you again in the future!
Sleep well, Team Bensons💜
Friendly staff member who served us
Friendly staff member who served us, helpful and knowledgeable, able to answer any questions
26 avril 2025
Avis spontané
Réponse de Bensons For Beds - Uddingston650
Thank you for taking the time to leave us such a positive review! We strive to have a friendly and knowledgeable team that can assist with any questions you may have. We hope to see you again soon! 😊
Sleep well, Team Bensons💜
Even though our original order did not…
Even though our original order did not meet our expectation the service we received from your after sales team was excellent and our new mattress is absolutely brilliant. Many thanks to Sandra at Uddingston store and also the young man at customer services who handled our complaint ,finally a thank you to the service engineer who came to inspect our complaint . First class service all round well done Benson's.
28 avril 2025
Avis spontané
Réponse de Bensons For Beds - Uddingston650
Thank you for your honest feedback! We're delighted our after sales team provided excellent service and that you're now enjoying a brilliant new mattress. We'll be sure to pass on your comments.
Sleep well, Team Bensons💜
Maureen was superb
24 avril 2025
Réponse de Bensons For Beds - Uddingston650
Hi Ms Mwanza. Thanks for taking the time to let us know about the service you received.
We appreciate your kind words.
Take care, Team Bensons
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