The Staff were very attentive especially Ben he explained the mattress's from soft to firm. Also showed us the ottoman bases which we planned to purchase. We were able to try each one for our individu... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 3 280 Winwick Road, WA2 8HJ Warrington, Cheshire, GB
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Lisez les avis des autres
We needed to purchase two new beds due to a house move. We popped into the Warrington store to browse. The staff were so helpful we ended up purchasing both beds with a future delivery date. We were... Voir plus
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Easy to order but lack of details on delivery period is poor. Indicated date of delivery before paid was good but once paid and order completed delivery date was 10 days later, which causes great inco... Voir plus
L'entreprise a répondu
Just wanted to say a big thank you to Steven at Bensons for Beds for helping us find the perfect mattress. Steven was really friendly, professional, and knew exactly what we needed. He took the ti... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Warrington Winwick Road321
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 3 280 Winwick Road, WA2 8HJ, Warrington, Cheshire, Royaume-Uni
- 1925572319
4,8
Excellent
451 avis
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Thanks Bensons
Thanks Bensons, great service, great sofa, great looks, great bed but a bit low and it could do with some padding on the cross bar.
7 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Easy to order but lack of delivery information before payment
Easy to order but lack of details on delivery period is poor. Indicated date of delivery before paid was good but once paid and order completed delivery date was 10 days later, which causes great inconvenience. Suggest be more transparent on true delivery dates before customer completes. Thanks
8 août 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
We sincerely apologize for the inconvenience caused by the delivery date discrepancy. We understand how frustrating it can be when expectations for delivery times are not met. Your feedback regarding transparency is valuable, and we will certainly review our process to ensure clearer communication is provided.
Thank you for your review - Lauryn at Customer Care
The staff were very helpful and gave me…
The staff were very helpful and gave me all the advice I needed
6 août 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
We're so pleased to hear that our team was very helpful and provided you with all the advice you needed. Thank you for your wonderful feedback!
Team Bensons
The staff in the shop were lovely, but..
The staff in the shop were lovely, explaining each mattress, offering various pillows too.
The reason I marked at 3 wasn’t the shop, was the delivery guys, or guy that stunk of BO ….. yes he may have a problem but use something or change of top may help stop the lingering odour in the house. Other wise great service all round and very helpful. Thank you
1 août 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
Thank you for your feedback. We're pleased to hear that our store team were helpful and took the time to explain the mattresses and pillow options available. We're sorry to learn that your delivery experience did not meet your expectations. Your comments have been noted and will be shared with the relevant team for review. We appreciate you bringing this to our attention.
Always on time and considerate
Always on time and considerate
Been purchasing from bensons beds for 20 years plus
Staff always pleasant and knowledgeable
26 mars 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
It's wonderful to hear that you've consistently had such positive experiences with us over the past two decades. We truly appreciate your loyalty and are delighted that our staff has always been pleasant and knowledgeable, and our service always on time.
Team Bensons
Réponse de Bensons For Beds - Warrington Winwick Road321
Thank you for your review. We are glad you enjoyed our service.
Team Bensons
efficient on time delivery
1 août 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
We're so pleased to hear that your delivery was efficient and on time! Thank you for sharing your positive experience with us. We truly appreciate your feedback.
Team Bensons
I have already completed the survey…
I have already completed the survey fist class friendly professional service from the show room in Warrington to deliver by Andy and Reaz with care giving us all the information we need
27 juillet 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
We're so pleased to hear you received friendly and professional service from our showroom team to the delivery. It's wonderful that our delivery team provided you with all the information you needed!
Team Bensons
Very pleased with my bed
Very pleased with my bed. Very helpful sales person.
Delivery efficient and no mess
20 juillet 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
Thank you for your wonderful review! We're so pleased to hear you're happy with your bed and that our salesperson was helpful. It's great to know the delivery was efficient and hassle-free too.
Team Bensons
Good staff and product
The staffs are very helpful and very sincere to do their work.
28 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Warrington Winwick Road321
We're so pleased to hear that our staff were helpful and sincere in their work. Thank you for your very kind words!
Team Bensons
Our bed is briliant and the delivery…
Our bed is briliant and the delivery that we had from Benson for Beds was great the 2 staff were very helpfull.
24 juillet 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
Thank you for your wonderful feedback! We're delighted to hear that you're so pleased with your new bed and that it has met your expectations. It's also great to know that our delivery team provided helpful and friendly service. We truly appreciate your kind words and thank you for choosing Bensons for Beds. Enjoy your new bed! 😊
Experience was great
Experience was great - Trish was so helpful & patient with us finding our perfect bed!
19 juillet 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
We're so pleased to hear that our team member was so helpful and patient in assisting you with finding your perfect bed. Thank you for your wonderful feedback!
Thank you for your review - Lauryn at Customer Care 💜
Great service
Great service from start to finish, nothing too much trouble. Delivery guys were prompt, so polite and helpful
20 juillet 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
We're so pleased to hear you received great service from start to finish, and that nothing was too much trouble. It's wonderful that our delivery team was prompt, polite, and helpful!
Thank you for your positive review - Lauryn at Customer Care
Great service from Gary in Warrington store
Gary our salesman was very attentive and nothing was too much trouble for him to help us in our choice.
3 juillet 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
We're so pleased to hear that our team member was very attentive and that they were happy to assist you with your choice. Thank you for your kind feedback!
First class service from Bensons
We needed to purchase two new beds due to a house move. We popped into the Warrington store to browse. The staff were so helpful we ended up purchasing both beds with a future delivery date. We were so impressed with the assistance and time devoted to ensure we made the right choices for us.
The delivery and assembly was also excellent. Competent, polite and professional. Arrived on time, lots of communication regarding delivery timing. One of our rooms was not ready at the last minute and the bed was returned and delivered again a week later at no extra charge. So happy with the service and our lovely beds.
9 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Warrington Winwick Road321
We're so pleased to hear about your wonderful experience with our Warrington store and delivery team! It's fantastic that our staff provided such helpful assistance, ensuring you found the perfect beds. We're especially glad we could accommodate the redelivery at no extra charge. Enjoy your lovely new beds!
Extremely happy customer!
Extremely polite and helpful sales staff, fabulous communication about order and the most wonderful delivery team.
Extremely happy customer!
7 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Warrington Winwick Road321
We're so pleased to hear about your positive experience with our sales staff, communication, and wonderful delivery team. Thank you for your kind words!
Team Bensons
Great Staff
The Staff were very attentive especially Ben he explained the mattress's from soft to firm. Also showed us the ottoman bases which we planned to purchase. We were able to try each one for our individual choice what we particularly liked was the fact there was no rush this helped make a definite choice.
5 juillet 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
We're so pleased to hear our team was attentive and helpful, especially in explaining the mattress options and showing you the ottoman bases. It's wonderful that you felt no rush, which allowed you to make a confident choice.
Best Customer Service Ever!
So we went bed shopping all over the place but didn’t really feel that the other stores were reasonable or had what we needed for our son and his fiancée new house. We met Gary at the Warrington store and the whole family knew we were in safe hands, a really nice chap, if customer service was a football,Gary would be in the England team! Very knowledgeable and took his time to listen to everything we needed, plus gave us a really good price which came in cheaper than the other stores could manage. Thoroughly professional and a credit to the company if you need a new bed this is you man. Thank you Gary great service back of the net!
7 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Warrington Winwick Road321
We're delighted to hear you had such a positive experience and found our team member so helpful and knowledgeable. It's wonderful that you felt in safe hands and received excellent service. We appreciate your kind words.
Bensons For Beds - highly recommended
Just wanted to say a big thank you to Steven at Bensons for Beds for helping us find the perfect mattress. Steven was really friendly, professional, and knew exactly what we needed. He took the time to explain the different options and gave us lots of helpful advice without any pressure.
The delivery crew were great too. They were friendly, helpful, and professional. Everything was delivered smoothly and with care.
A really positive experience from start to finish. Highly recommend!
7 juin 2026
Réponse de Bensons For Beds - Warrington Winwick Road321
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team provided helpful guidance and that the delivery was handled smoothly and with care. Thank you for your kind words and recommendation!
Team Bensons
Fantastic customer service!
We visited this shop to compare the different mattress firm levels. We didn't purchase today as we had reservations with a different store, however, we would like to give a big shout out to Trish, who helped us find a wonderful deal and a mattress we enjoyed. She was incredibly helpful, detailed on the various offers and support that Benson's provides!
13 juin 2026
Avis spontané
Réponse de Bensons For Beds - Warrington Winwick Road321
We're so pleased to hear about your positive experience comparing mattress firmness levels! It's wonderful that our team was incredibly helpful and detailed regarding our offers and support. Thank you for your kind words.
Team Bensons
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