Excellent customer service salesman was very knowledgeable polite and no pressure sales tactics gave us time to try different Mattresses and explained the differences in there construction we settle... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4b Gallagher Shopping Park, WS10 9QY Wednesbury, West Midlands, GB
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Lisez les avis des autres
Fantastic service. Ask for Rob at Gallagher Retail Park he is the most genuine, non pushy, non judgemental, helpful sales person I have ever known. This was our third purchase from him and he al... Voir plus
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From first stepping into store to taking delivery, everything was great . I visited wedensbury store. Was given helpful pleasant professional help from Gaynor. The process of arranging delivery was al... Voir plus
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Very helpful staff by helping my elderly mom find the right rise & recline bed. It did take 6 weeks but it was explained to us before hand. There were issues on delivery delivery drivers couldn’t be... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Wednesbury606
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4b Gallagher Shopping Park, WS10 9QY, Wednesbury, West Midlands, Royaume-Uni
- 1215057671
4,7
Excellent
762 avis
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Réponse de Bensons For Beds - Wednesbury606
We're so glad we could help and provide the best choice for your needs. Thank you for your feedback!
Team Bensons
Great experience!!!!
Rob from the Wednesbury branch is a lovely guy. He wasn’t pushy and very patient and polite had a great laugh with him… he found out perfect mattress which is getting delivered in just 1 week.
Store was fresh and clean x
We went on the bed simulator and it gave me and my partner 4 choices
Looking forward to it being delivered
The price for delivery and collect I find a little steep £110 for both… but other than that great experience but that would be down to there staff member Rob - great to have staff who make you feel at ease and no pressure !!!!!
10 mai 2026
Réponse de Bensons For Beds - Wednesbury606
We're delighted to hear you had such a positive experience and found our team member so helpful and patient. We appreciate your feedback regarding the delivery and collection cost. We're glad you're looking forward to your new mattress!
Team Bensons - Jess
Réponse de Bensons For Beds - Wednesbury606
We're so happy our team was friendly and helpful!
Team Bensons
We recently purchased a Simba mattress…
We recently purchased a Simba mattress from Bensons for Beds and we are extremely happy with our experience.
The customer service in the store was excellent. The staff were friendly, knowledgeable, and took the time to help us choose the right mattress for our needs without any pressure.
The delivery service was also outstanding. Everything arrived on time, and the delivery team was professional and courteous.
We are very pleased with our new Simba mattress and with the entire purchasing process from start to finish. We would highly recommend Bensons for Beds for their excellent service and smooth delivery.
10 mai 2026
Réponse de Bensons For Beds - Wednesbury606
That’s fantastic to hear! 😊 So glad you love your Simba mattress and had a smooth experience from store to delivery—thanks so much for the lovely recommendation 👏🛏️✨
Excellent service all round from in…
Excellent service all round from in store to delivery. Not pushy and very helpful.
9 mai 2026
Réponse de Bensons For Beds - Wednesbury606
Amazing to hear! 😊 Helpful, no-pressure service is what we’re all about—thanks so much for the lovely feedback 👏✨
All I can say my bed is great I love it…
All I can say my bed is great I love it comfortable and I sleep good on it I love my journey my start to finish wonderful.
6 mai 2026
Avis spontané
Réponse de Bensons For Beds - Wednesbury606
We're so happy to hear that you are loving your comfortable bed and sleeping well. It's wonderful to know your entire experience was great!
Team Bensons
I called to change the order after…
From the point of purchase, the staff that attended to me was friendly, explanatory and patient.
I called to change the order after 3days and they are so calm with no issues, was getting updates on my order every time, the assembling and delivery team was so nice and friendly.
10 mai 2026
Réponse de Bensons For Beds - Wednesbury606
We're happy to hear the staff were friendly, explanatory, and patient during your purchase! It's great they were calm and helpful when you changed your order, and that you received updates and had a nice delivery experience.
Team Bensons
Cant stop bragging
Cant stop bragging aboug how amazing my seally bronte mattress is. Was more then I wanted to spend BUT the knowledge of the staff member showing us the beds. Helped us to make an educated decision as apposed to a guess.The edge that doesn't give way. You dont realise how important it is. I see it when I sit on a sofa and look for the same quality. Gives you stability at night and first thing in the morning. Hotel beds now seem rubbish to me
5 avril 2026
Réponse de Bensons For Beds - Wednesbury606
We're happy to hear how much you love your new mattress! It's great to know our staff's knowledge helped you choose so well. We appreciate you sharing how the supportive edge enhances your sleep. Thanks for the positive feedback!
Team Bensons
Friendly knowledgeable staff,offering…
Friendly knowledgeable staff,offering advice & assistance,plus mattress &pillows excellent delivery
25 avril 2026
Réponse de Bensons For Beds - Wednesbury606
We're so glad you found our staff friendly and helpful, and that you're enjoying your excellent mattress and pillows! Thanks for the positive feedback on delivery!
Team Bensons
I bought a mattress last month and…
I bought a mattress last month and after a one week of sleeping there is big hole came into the mattress. Is this really bad experience i spent £450 for that.
23 avril 2026
Réponse de Bensons For Beds - Wednesbury606
We're very sorry to hear about the issue with the mattress you purchased. We appreciate you bringing this to our attention, and we have reached out to you so we can look into this further.
Team Bensons
Réponse de Bensons For Beds - Wednesbury606
Thank you for the wonderful feedback! 😊 We’re so glad Abu looked after you so well — we’ll make sure he hears this. Thanks for choosing us! 🌟
Fantastic in store support and advice…
Fantastic in store support and advice on the perfect bed for your individual needs/wants.
Delivery team were also fantastic- very courteous, friendly and efficient.
24 avril 2026
Avis spontané
Réponse de Bensons For Beds - Wednesbury606
Thank you! 😊 We’re so pleased you received fantastic in‑store support and advice tailored to your needs, and that our delivery team matched it with friendly, efficient service. Enjoy your perfect new bed,
Megan | Customer Care Specialist🛏️✨
Excellent service from start to finish
Excellent service from start to finish. Staff at the shop were very helpful.
27 avril 2026
Réponse de Bensons For Beds - Wednesbury606
Thank you! 😊 We’re really pleased you had excellent service from start to finish and found our shop staff so helpful. Enjoy your purchase!
Fantastic service in store and on…
Fantastic service in store and on delivery BUT information about delivery of bed great, furniture less so as is a third party so be prepared.
25 avril 2026
Réponse de Bensons For Beds - Wednesbury606
We're happy to hear that you had a fantastic experience with our in-store service and bed delivery. We appreciate your feedback regarding the furniture delivery and will look into it.
Team Bensons
Enjoyable experience
Didn't think buying a bed could be so enjoyable. Was welcomed into store straight away by Rob. Made to feel comfortable. No pressured sales pitch. An easy conversation. Everything was explained clearly. Came away feeling great. Very excited to receive my new bed and enjoy some quality sleep !!
15 avril 2026
Réponse de Bensons For Beds - Wednesbury606
Thank you for such a lovely review! Rob will be delighted to hear this — we’re so glad the experience was relaxed, clear, and enjoyable. Sleep well,
Megan | Customer Care Specialist🛏️
Réponse de Bensons For Beds - Wednesbury606
Thank you! We’ll be sure to pass this on to Rob and the team — they’ll be delighted 😊
We’re so glad you had a great experience. Hope to see you again soon,
Megan | Customer Care Specialist
Chloe was very friendly and helpful
Chloe was very friendly and helpful, giving us good advice without being pushy. There were a wide choice of beds in lots of different firmness’.
4 avril 2026
Réponse de Bensons For Beds - Wednesbury606
Thanks for the lovely feedback! Chloe will be thrilled to hear this 😊 So glad you enjoyed the choice and found the advice helpful,
Megan | Customer Care Specialist
Got greeted by Abu on entering the…
Got greeted by Abu on entering the store and was told if we needed anything just to come and find him. Was left to look round at our own leisure and when we did need advice or questions answering Abu was on hand to assist.
10 avril 2026
Réponse de Bensons For Beds - Wednesbury606
Thank you for the great feedback! Abu will be delighted to hear this 😊 We’re glad you enjoyed a relaxed, pressure‑free visit,
Megan | Customer Care Specialist
Great Service
Richard at the Wednesbury store was very helpful, not pushy and listened to what we were after
6 avril 2026
Réponse de Bensons For Beds - Wednesbury606
Lovely feedback! We’re so glad Richard listened and helped you find exactly what you were looking for.
Wishing you all the best until next time,
Megan at Customer Care!💜
Great in store...poor after service
Great in store, used 'sleep machine' for mattress & pillow recommendations. Delivery was on time and done well.
However, pillows are unsuitable for us, but they won't do anything as 'we recommend but up to the customer to buy' and because we have opened packaging and used-how do you know how good they are til you use them? £130 for the pillows wasted.
3 avril 2026
Avis spontané
Réponse de Bensons For Beds - Wednesbury606
We appreciate your feedback and are glad the in-store experience and delivery were positive. We're sorry the pillows aren't suitable. We'll review our recommendation process, as customer satisfaction is important to us.
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