Excellent customer service salesman was very knowledgeable polite and no pressure sales tactics gave us time to try different Mattresses and explained the differences in there construction we settle... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4b Gallagher Shopping Park, WS10 9QY Wednesbury, West Midlands, GB
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Lisez les avis des autres
Fantastic service. Ask for Rob at Gallagher Retail Park he is the most genuine, non pushy, non judgemental, helpful sales person I have ever known. This was our third purchase from him and he al... Voir plus
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From first stepping into store to taking delivery, everything was great . I visited wedensbury store. Was given helpful pleasant professional help from Gaynor. The process of arranging delivery was al... Voir plus
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Very helpful staff by helping my elderly mom find the right rise & recline bed. It did take 6 weeks but it was explained to us before hand. There were issues on delivery delivery drivers couldn’t be... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Wednesbury606
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4b Gallagher Shopping Park, WS10 9QY, Wednesbury, West Midlands, Royaume-Uni
- 1215057671
4,7
Excellent
764 avis
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Great place to buy a bed
Great place to buy a bed
Staff were very friendly and helpful.
Would definitely recommend to buy a bed.
4 février 2026
Réponse de Bensons For Beds - Wednesbury606
We're so glad to hear you had a great experience buying a bed and found our staff friendly and helpful. Thank you for recommending us,
Megan at Customer Care
Excellent knowledge from the staff on…
Excellent knowledge from the staff on the beds. Even pointing out things we hadn’t thought of. Would go here every time.
22 février 2026
Réponse de Bensons For Beds - Wednesbury606
Hello Mark,
We're happy to hear the staff's knowledge was helpful in selecting your bed, even highlighting considerations you hadn't thought of. Thank you for your recommendation,
Megan at Customer Care
“The customer service was excellent
“The customer service was excellent, and the delivery driver was very polite.”
19 février 2026
Avis spontané
Réponse de Bensons For Beds - Wednesbury606
We're happy to learn that you received excellent customer service and that our delivery driver was very polite. We appreciate your positive feedback!
Stewart - Team Bensons
Wonderfully staff
Wonderful staff, friendly, honest and not pushy to sell you something and the products which I have brought in the past is definitely your money's worth.
14 février 2026
Réponse de Bensons For Beds - Wednesbury606
We appreciate your positive feedback! We're happy to hear that our staff was friendly, honest, and not pushy, and that you feel our products are worth the money.
My dream mattress has arrived!!!
Very helpful staff on the shop floor and prompt delivery. So far the mattress is very comfortable, hoping it will be stay like that.
Will definitely recommend Bensons for Beds to family and friends. 👍🏼
13 février 2026
Réponse de Bensons For Beds - Wednesbury606
We're happy to hear that our shop floor staff were helpful and the delivery was prompt. It's also great to know you find the mattress comfortable so far. Thank you for your positive review – Lauryn at Customer Care 💜
Staff were polite efficient in…
Staff were polite efficient in explaining regarding purchase . Goods were delivered on time again by professional members of staff. Thankyou all
14 février 2026
Réponse de Bensons For Beds - Wednesbury606
We appreciate you sharing your positive experience! We're happy to hear that our staff was polite and efficient and that your goods were delivered on time by professionals.
Stewart - Bensons Team
Benson for beds great value
Was seen by chloe and she was friendly, informative and very helpful. We were nit.rushed or put under pressure and got the perfect bed and mattress for us. A fantastic experience at Bensons for beds and great value too 👍
12 février 2026
Avis spontané
Réponse de Bensons For Beds - Wednesbury606
We're happy to hear that you found our team member friendly, informative, and helpful. It's great you felt no pressure and found the perfect bed and mattress. We appreciate your positive feedback,
Megan at Customer Care
Great customer support in store
Great customer support in store, and fantastic delivery.
After doing research we knew what we wanted, but was still guided by store staff to get everything covered with bed base, headboard, and mattress. Really happy with the end product.
5 février 2026
Avis spontané
Réponse de Bensons For Beds - Wednesbury606
We're happy to hear that you received great support in store and a fantastic delivery experience. It's wonderful to know our staff guided you to get everything you needed. Thank you for your positive feedback!
5 ⭐️ service and delivery
Excellent in store service, we wasn't hassled like in many other stores. The member of staff was always on hand to help with other queries that we had regarding certain types of mattresses.
Delivery team were very informative and polite upon delivery. Will definitely recommend benson for beds for anybody considering buying there next bed frame/mattresses.
17 janvier 2026
Réponse de Bensons For Beds - Wednesbury606
We're happy to hear that you received excellent service in our store without feeling pressured. It's great to know that our team was helpful and that the delivery team was informative and polite. Thank you for recommending us!
Bedroom decor
Brilliant at Benson, don't pester you when looking around & the staff are very helpful. 👍
19 janvier 2026
Réponse de Bensons For Beds - Wednesbury606
We appreciate your positive feedback! We're so glad to hear that you found our staff helpful and that you weren't bothered while browsing. Thanks for choosing us!
Great service for our new mattress
Great service for our new mattress. Also delivered efficiently and quickly. Very happy!
20 janvier 2026
Réponse de Bensons For Beds - Wednesbury606
We're so happy to hear that you received great service for your new mattress! We're glad it was delivered efficiently and quickly, and that you're very happy.
Great experience
I had a brilliant experience with Benson Beds. The customer service was spot on right from the moment I walked into the shop – knowledgeable, helpful, and genuinely friendly.
Delivery was right on time, and the bed was assembled very quickly by two extremely professional and cheerful delivery men who made the whole process effortless. The bed looks great and feels solid and well made.
I would definitely recommend Benson Beds – excellent service throughout and a beautiful bed at the end of it!
2 février 2026
Réponse de Bensons For Beds - Wednesbury606
We're happy to hear that you had a brilliant experience with us. It's great to know that you found the customer service spot on and the delivery effortless. Thank you for recommending us!
I am very satisfied with my purchase…
I am very satisfied with my purchase from you and the very respectful behavior of the employees. They recommended a very beautiful and sturdy bed and also a very excellent and comfortable mattress to me and I bought it and it was delivered at the right time and accurately. They also offered me a very stylish and spacious wardrobe at a reasonable price and I bought it too. The delivery and installation team were very good and excellent. Even though I was not at home at the announced time and was late, they waited for me for like 15 minutes until I got home and installed the bed for me. Thank you very much to your good team.
3 février 2026
Avis spontané
Réponse de Bensons For Beds - Wednesbury606
We're happy to hear that you are very satisfied with your purchase and the respectful behaviour of our employees. It's great to know that our team recommended a beautiful and sturdy bed and a very comfortable mattress to you. We appreciate your feedback regarding the delivery and installation team's excellent service.
We’d love to serve you again in the future.
Megan at Customer Care
Very helpful from ordering to the…
Very helpful from ordering to the delivery . Kept updated right up until it was delivered .
2 janvier 2026
Réponse de Bensons For Beds - Wednesbury606
We appreciate you sharing your positive experience! We're so glad to hear that you were well-informed from ordering through delivery.
Perfect sleep
Purchased a mattress from Benson for beds ,I would highly recommend this company,from the purchasing of the mattress to the delivery I received first class treatment ,the customer care in store was first rate I was given help in choosing the perfect mattress for my needs ,I changed the delivery date from the one I originally chose,that was no trouble ,and the delivery was also very smooth with polite and helpful young men ,now to look forward to a perfect night's sleep
31 janvier 2026
Réponse de Bensons For Beds - Wednesbury606
We're happy to hear that you received first-class treatment from purchase to delivery. It's great to know that you were given help in choosing the perfect mattress and that the delivery was smooth. We appreciate your recommendation,
Megan at Customer Care
Excellent service from all staff
Excellent service from all staff. All show product knowledge and can offer help to make sure your purchase is right for you and your needs.
29 janvier 2026
Réponse de Bensons For Beds - Wednesbury606
We appreciate your positive feedback! We're happy to hear that our staff's product knowledge and assistance ensured your purchase met your needs.
Come back and visit us anytime!
Megan at Customer Care
Réponse de Bensons For Beds - Wednesbury606
We're so happy to hear that you found our communications easy and regular and that you appreciated our product knowledge!
We hope to welcome you back soon!
Megan at Customer Care
Fantastic service beginning to end
From when we entered the shop to our first night in our new bed the service was excellent the bed is a perfect fit for us both
29 janvier 2026
Réponse de Bensons For Beds - Wednesbury606
We're delighted to hear that you received excellent service from the moment you entered the shop and that the bed is a perfect fit for you both.
Good experience
I was served by a gentleman called Abdu at the wednesbury store. He was very helpful and went above and beyond to help me pick the right mattress and bed frame i would 100% recommend anyone looking for anything bed related in the wednesbury area to go into that store
21 janvier 2026
Réponse de Bensons For Beds - Wednesbury606
We're happy to hear about the excellent service you received at our Wednesbury store. We appreciate your positive feedback regarding the helpful support you received during your mattress and bed frame selection. It's great to know you would recommend our store.
Excellent
From placing our order with Gaynor in store to the delivery of our bed, we feel we have had excellent service. Gary & Kieren delivered our bed. We found them both to be punctual, helpful, courteous & polite.
20 janvier 2026
Réponse de Bensons For Beds - Wednesbury606
We're happy to hear that you received excellent service from placing your order to the delivery of your bed. We appreciate your positive feedback regarding the punctuality, helpfulness, and courtesy of our delivery team.
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