Bensons For Beds - Wigan21 Avis 

Tony was an absolute star, kind, knowledgeable and super understanding. Listened to me and took me step by step through everything. He is an asset to your company.

Tony was very friendly, clear and helpful. Didn’t rush us…thank you Tony for your help and advice 😊👍🏻 my daughter is super excited about her new bed and thought you were very funny 😄

The lady in the shop was the same lady who sold us our first bed she was very helpful

Absolute garbage mattress, 25mths old sagging and dipping, supposed to be orthocomfort , rubbish, shaped like a banana, high at the headboard , high at the feet end and dips in the middle causing discomfort to my accident damaged back, Bensons sent an inspector out who could see the issue and agreed with me but he says it is within the manufacturer wear guidelines for its 25mth age, absolute ridiculous, taking it to the tip, the mattress isn't fit for purpose, a good mattress should last 6-8 years, this is 25mths old, i would dread to think what it would be like in another 6 months never mind 6 years, Bensons phoned today saying the case is now closed after receiving the report , i also have a 5 year guarantee and guess what normal wear and tear after 25mths isnt covered what a suprise.
This is my honest review of my experience and i have not been influenced by any other unhappy customer or any other review. Won't be shopping in there in the future.

Communication excellent. Delivery personnel very well mannered and friendly. Very happy.

Good service, no waiting to be served, sales person very informative and also listened.
First store I’d visited and bought from there, good discounts.

Friendly staff, very helpful and had all the answers I needed

Debbie at the Wigan store was so patient, helpful and knowledgeable.

Peter very knowledgeable and there was no rush to choose.

The package was delivered to our upstairs bedroom and I started to undo the cardboard and asked the delivery man who was taking a photo of the box if he should wait for me to check the sofa bed before he left and he said no and left me to it, now we are left with 2 big cardboard boxes to get rid of and after reading the delivery charter this packaging should have been taken away had the men waited while I unpacked and checked the item and offered to take it, not good service considering we had paid 39 pounds for delivery, we will now have to make a journey to a tip

Was shown all range of things I am happy with the price and everything was smoothly done no stress

Lovely store to casually walk around in. Information clearly displayed on items. Friendly helpful staff. Looking at beds but came away with a lovely set of drawers.

The lady who helped us with our purchase was very knowledgeable about the product. She explained everything about the delivery clearly and was polite and courteous.

Got advice as we had an idea what we wanted. Not pressured or followed around the shop. Ian was very helpful and explained the difference between the mattresses. He was available for questions but let us have the time to try the different beds.

Knowledgeable friendly staff, great choice of products

No hassle. We liked being able to try out the beds without being harassed but someone was on hand for any questions we needed to ask.

Received relevant information about the product. Delivery sorted according to our convenience.