Needed to try out a dual electric king size bed with an hybrid mattress and found what I needed in the Worcester store. There was only a single one on display with a medium mattress but was told that... Voir plus
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Établissement
Changer d'établissementUnit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
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Lisez les avis des autres
Staff were friendly and not over pushy. Overall the showroom was laid out to easily view products on display along with all of the relevant information clearly marked. We asked various questions to... Voir plus
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Our assistant Lauren smith was invaluable she explained about the different mattresses and made suggestions on the information we gave her. We settled on a mattress and the transaction was completed w... Voir plus
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Went in to help a friend sort a bed , ended up coming out with bed for myself 😊had a really positive experience at Cherie was absolutely lovely—friendly, helpful, and very knowledgeable. She made th... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Worcester722
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, Royaume-Uni
- 1905759726
4,9
Excellent
625 avis
Demande des avis aux clients
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New orthopaedic mattress
Most helpful, friendly and knowledgeable staff and it was good to be kept informed of the progress of our order and precise delivery day and time
24 mai 2026
Réponse de Bensons For Beds - Worcester722
We're so pleased you found our team helpful, friendly, and knowledgeable, and appreciated being kept informed about your order's progress!
Team Bensons
My visit to the Worcester Store was a…
My visit to the Worcester Store was a pleasure thanks to Simon the Manager who we very helpful and informative
23 mai 2026
Réponse de Bensons For Beds - Worcester722
We're so glad to hear you had such a pleasant experience at our Worcester store. We appreciate your kind words!
Team Bensons
Réponse de Bensons For Beds - Worcester722
We're so pleased everything went smoothly! Thank you for your feedback.
Team Bensons
Réponse de Bensons For Beds - Worcester722
We're delighted we could help you choose the right product!
Team Bensons
Patient with me and answered all my…
Patient with me and answered all my questions on choosing the right bed
10 mai 2026
Réponse de Bensons For Beds - Worcester722
So pleased to hear this Ms Hatfield — sweet dreams start with the right advice!
Perfect service from start to finish
7 mai 2026
Réponse de Bensons For Beds - Worcester722
We're delighted you had perfect service from start to finish. Thank you for sharing your positive experience!
Team Bensons
Wow!
Wow! Helpful young lady helped me to chose the right bed for our needs. Quite a complicated bed with smart tv to put together. Delivered and assembled without any fuss by two very experienced cheerful chaps. We were using one of our own mattresses which was upstairs. They even brought the mattress down for us and put it on the bed! They took all the rubbish away. Brilliant service.
7 mai 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
We're delighted you found the perfect bed with our team's help! It's great to hear the delivery and assembly were seamless, and the team went the extra mile. Thank you for sharing your positive experience!
Team Bensons
Simon from the Worcester branch was…
Simon from the Worcester branch was extremely helpful in helping me and my husband find a king size bed and was very good with our two children who also came into the shop we us as our plan wasn’t to buy a bed on the weekend but ended up doing so thank you for all of your help Simon
12 avril 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
We're so glad to hear that our team member at the Worcester branch was so helpful in assisting you and your husband in finding a king-size bed, and that they were great with your children. Thank you for your positive feedback!
Team Bensons
Excellent from start to finsh
Start to finish a really positive experience. Advisors in showroom really helpful and knowledgeable. We had issues with access to the property and the size of the order fitting. The showroom were helpful and offered a alternative options.
25 avril 2026
Réponse de Bensons For Beds - Worcester722
Thank you for your lovely feedback! We’re so pleased our showroom team could help find the right solution despite the access challenges 😊
Wishing you many nights of perfect sleep ahead!
The sales man was very helpful and…
The sales man was very helpful and cherry and helped me find the bed I wanted, the delivery men were very cheery and and polite they do everything they had to do I thought they were very helpful and soon cleared up the mess the bed is exactly what i was looking for.
27 avril 2026
Réponse de Bensons For Beds - Worcester722
Thank you for such a lovely review! We’re really pleased our salesman and delivery team took great care of you — enjoy your new bed 😊
Gary at Blackpole made our experience great
Gary made our experience great. He was personable, experienced and well informed. The delivery team were excellent too, well organised, clean, tidy and polite.
19 avril 2026
Réponse de Bensons For Beds - Worcester722
Thank you for the lovely review! 😊 We’re thrilled Gary made your experience such a great one — personable, knowledgeable service is what we love to hear. It’s also fantastic that our delivery team impressed you with their professionalism. Enjoy your new bed and thanks again for choosing us! 🛏️✨
Réponse de Bensons For Beds - Worcester722
Thank you! We’re glad you found our service quick and efficient, and that the team was extremely helpful. Much appreciated,
Megan | Customer Care Specialist😊
The 2 delivery drivers were very good…
The 2 delivery drivers were very good in everything they did ,very pleased.
19 avril 2026
Réponse de Bensons For Beds - Worcester722
Thank you! We’re very pleased to hear the two delivery drivers did a great job and that you were so happy with everything 😊
We hope to continue providing you with excellent service in the future,
Megan | Customer Care Specialist✨
Professional service
Good service. Lots of choice. Servers gave detailed information. They were polite,attentive and respectful. I am disabled; they were very considerate and recognised my needs. Although I bought a very expensive product it was totally my choice, I was shown a full range and chose what will be best for me. Only complaint; the “access” lift was very awkward and difficult, not at all user friendly if using a walking aid. Had to hold the door open whilst also pushing walker through.
18 avril 2026
Réponse de Bensons For Beds - Worcester722
Thank you so much for your kind and thoughtful feedback! We’re delighted you felt well looked after and that our team could support your needs with care and respect. We really appreciate your honest note about the access lift too, and we’ll be sure to pass this on.
Thank you for your positive review - Lauryn at Customer Care 💜
We knew what we wanted but the staff in…
We knew what we wanted but the staff in store were efficient, the delivery drivers were so polite & we’re in took out mattress away & put our new one in within 10 mins, excellent service
19 avril 2026
Réponse de Bensons For Beds - Worcester722
Thank you for your feedback. We’re pleased to hear that our in‑store team were efficient and that the delivery drivers were polite and quick in removing your old mattress and setting up the new one. It’s great to know the service was excellent throughout.
Thank you for your positive review – Lauryn at Customer Care 💜
What a wonderful experience
What a wonderful experience. From walking into the store to delivery it was great.
Store advice, ease and understanding without pressure was welcomed. Communication through the process and finally the delivery by Gary and Warren was cheerful, polite, respectful and jolly lovely men.
In a world we’re service like this should be the norm, this entire process was excellent. Thank you
16 avril 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
Thank you so much for this wonderful feedback! We’re delighted you felt supported throughout, and we’ll be sure to pass your kind words on to Gary and Warren — they’ll be chuffed 😊
Your feedback means a lot to us — thank you for choosing us,
Megan | Customer Care Specialist
Great customer service
Great customer service, very smooth transaction from saleroom to delivery , great experience. Loving a Tempur mattress
13 avril 2026
Réponse de Bensons For Beds - Worcester722
Thank you for the great feedback! 😊 We’re delighted to hear everything ran smoothly from the showroom to delivery and that you’re loving your Tempur mattress. Enjoy the comfort,
Megan | Customer Care Specialist🛏️✨
Great customer service from start to…
Great customer service from start to finish, even after a delivery problem the customer service to resolve this issue was very impressive. We would highly recommend Bensons for Beds. Thank you 🤩
11 avril 2026
Réponse de Bensons For Beds - Worcester722
We're so happy to hear about the great support you received! It's wonderful that our team resolved the delivery issue effectively. We appreciate your recommendation and feedback.
Team Bensons
Everything went well
Everything went well. Staff friendly and helpful in particular simon at Worcester blackpole.
11 avril 2026
Réponse de Bensons For Beds - Worcester722
We're happy to hear that everything went well for you! It's great to know our staff were helpful. We appreciate your positive feedback.
Team Bensons
Arrived with my bed
Arrived with my bed , felt sorry for the gentlemen who had the trainee with him as the trainee clearly was just not listening to him . However I’m happy with the bed at the moment little
Bit anxious due to the amount of
Times the gentlemen told the trainee no you’ve
Done that wrong so hopefully there won’t be any issues
13 avril 2026
Réponse de Bensons For Beds - Worcester722
We appreciate you sharing your delivery experience and are glad you are happy with the bed.
We're sorry to hear about the issues you witnessed during the trainee's learning process and any anxiety this may have caused. We value your feedback.
Team Bensons
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