Needed to try out a dual electric king size bed with an hybrid mattress and found what I needed in the Worcester store. There was only a single one on display with a medium mattress but was told that... Voir plus
L'entreprise a répondu
Unit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
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Needed to try out a dual electric king size bed with an hybrid mattress and found what I needed in the Worcester store. There was only a single one on display with a medium mattress but was told that... Voir plus
L'entreprise a répondu
Staff were friendly and not over pushy. Overall the showroom was laid out to easily view products on display along with all of the relevant information clearly marked. We asked various questions to... Voir plus
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Our assistant Lauren smith was invaluable she explained about the different mattresses and made suggestions on the information we gave her. We settled on a mattress and the transaction was completed w... Voir plus
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Went in to help a friend sort a bed , ended up coming out with bed for myself 😊had a really positive experience at Cherie was absolutely lovely—friendly, helpful, and very knowledgeable. She made th... Voir plus
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Écrit par l'entreprise
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, Royaume-Uni
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From the first phone call to my local branch, to my bed being delivered my experience has been the best.
The sales assistant Gary was extremely helpful, from that first phone call to the branch to guiding me through the types of beds and mattresses.
He was friendly, polite and very helpful. He made the whole experience of making my decision very simple to make.
The combination of bed and mattress has complimented my bedroom and given me the best sleep I have had in a long time.
I would recommend this branch and this member of staff to friends and family when they are ready to make that new bed purchase.

Réponse de Bensons For Beds - Worcester722
KOVery helpful and knowledgeable member of staff. Made the experience very easy.

Réponse de Bensons For Beds - Worcester722
Nothing was too much trouble, I have arthritis in 1 hip so finding the right mattress was important. With the help of Cherie I tried them all and found the most compatible one, together with a bed which I spent a long time changing my mind on! Thanks to the staff as their patience was pushed to the limit and I left a happy customer.

Réponse de Bensons For Beds - Worcester722
I got what I asked for. I was given choice around the parameters I had given. Booking the delivery was straight forward and it all went like clockwork.

Réponse de Bensons For Beds - Worcester722
Cherie was extremely helpful and went out of her way to find a bed in our budget that met our needs. Cherie was friendly and nothing was too much trouble.

Réponse de Bensons For Beds - Worcester722
We visited the store after being given a credit by your Customer Service to use as a mattress purchased just over 4 years ago became defective. We chose a new one and found the members of staff we met were all very polite, helpful and knowledgeable in dealing with this and using the credit against the transaction. Would certainly recommend the store to others.

Réponse de Bensons For Beds - Worcester722
Neil as your Worcester store was knowledgeable, helpful and friendly. He gave us time to look and offered advice when asked. When we started to talk about a specific bed that we liked he was able to talk about it knowledgeably and offer comparisons so we were certain we were making the correct choice.

Réponse de Bensons For Beds - Worcester722
Had assistance with purchasing what I wanted. Alternatives shown. Delivery communication brilliant. Driver pleasant & helpful.

Réponse de Bensons For Beds - Worcester722
Ordered a Firm IGel mattress but found it too hard. I called after 3 weeks, and they exchanged for a medium under their warranty, no quibbles, no drama!!

Réponse de Bensons For Beds - Worcester722
Gary was helpful and polite. He introduced himself to me shortly after entering the shop. I didn’t feel rushed in any way. Gary was very knowledgeable.

Réponse de Bensons For Beds - Worcester722
Neil quite clearly has a passion and love for his job, he wasn’t pushy, just informative and gave us space to talk when we needed it. We will definitely return for another bed or two when we need them. Thanks Neil! Jackson and Katherine

Réponse de Bensons For Beds - Worcester722
They were very helpful in the shop and showed me different mattresses and the type of bed that I wanted. Went through the finance agreement so that I understood everything and provided me with the relevant paperwork.

Réponse de Bensons For Beds - Worcester722

Réponse de Bensons For Beds - Worcester722
Gary spent a lot of time talking us through various options! He was very knowledgeable and didn't rush us.

Réponse de Bensons For Beds - Worcester722
Staff were extremely helpful and knowledgeable. Helped us make decisions easily. Always had a good experience here and always happy with purchases.

Réponse de Bensons For Beds - Worcester722
THANK YOU TO ALL CONCERNED, FROM SALES TO DELIVERY. VERY KIND & PROFESSIONAL.

Réponse de Bensons For Beds - Worcester722
The sales person was very knowledgable, professional and patient. Able to answer all of my questions and coming up with other suggstions.

Réponse de Bensons For Beds - Worcester722
Neil was extremely informative, gave us all the information to help us choose the right bed to suit our needs. Very impressed.

Réponse de Bensons For Beds - Worcester722
The sales manager “uncle si” Simon was fantastic, gave us his full attention and guided us towards the right bed for us, very happy

Réponse de Bensons For Beds - Worcester722
Excellent communication throughout and brilliant delivery. Items were as expected. Very happy.

Réponse de Bensons For Beds - Worcester722
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