We'll see what the bed's like after a few weeks. However, the purchasing experience was brilliant. What a turnaround from an expected ordeal traipsing from shop to shop. Luckily we picked Bensons firs... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
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Lisez les avis des autres
We had good service from Bensons instore staff from choosing a new bed and matteress. Delivery was on the day and time promised, emailed few days before delivery we had a phone call 30 minutes before... Voir plus
L'entreprise a répondu
Cherie listened to what we wanted, and then gave us ample time to be shown around the showroom, trying various mattresses, until we found one suitable. She explained about the returns policy, should t... Voir plus
L'entreprise a répondu
From our visit to the showroom through to the delivery and assembly of our new bed, we cannot criticise the quality of customer service. We were also kept up to date with the manufacture and dispatch... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Worcester722
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, Royaume-Uni
- 1905759726
4,9
Excellent
655 avis
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very efficient in store and delivery…
very efficient in store and delivery service - delivered all aspects as promised and excellent communication throughout
20 mars 2026
Réponse de Bensons For Beds - Worcester722
Thanks for the great review Mr Griffiths! So happy everything was efficient, smooth, and exactly as promised — with top‑notch communication all the way. That’s how we love to do it!
Wishing you many nights of peaceful sleep,
Megan at Customer Care💜
Spot on
I wanted an adjustable bed. The sales assistant immediately took me to one. It was exactly what I wanted.
31 janvier 2026
Réponse de Bensons For Beds - Worcester722
Thank you for the lovely review Hugh! We’re so glad our sales assistant could take you straight to the perfect adjustable bed. Delighted to hear it was exactly what you wanted!
Sleep well,
Megan at Customer Care💜
Helpful staff who answered my few…
Helpful staff who answered my few questions having already researched my choice.
13 mars 2026
Réponse de Bensons For Beds - Worcester722
Thank you so much! ⭐
Glad to hear our team were helpful and able to answer your questions — sounds like your research paid off too! We really appreciate you sharing your experience,
Megan at Customer Care💜
Great experience from start to finish
Great experience from start to finish. Knowledgeable sales advisor and regular updates received regarding the order. Delivery communication excellent.
16 mars 2026
Réponse de Bensons For Beds - Worcester722
Thank you so much for giving us 5 stars Lisa! We’re delighted to hear you had a great experience from start to finish. It’s wonderful that our sales advisor was knowledgeable and that you received regular updates throughout your order. We’re also really pleased the delivery communication was excellent. We truly appreciate your feedback,
Megan at Customer Care💜
Réponse de Bensons For Beds - Worcester722
Thank you for giving us 5 stars Jen! We’re so glad you received great service and were kept well informed throughout. Really appreciate your feedback,
Megan at Customer Care💤
Réponse de Bensons For Beds - Worcester722
We're happy to hear that you had such a positive experience. We appreciate your feedback and thank you for it.
Team Bensons - Jessica
Good range of beds
Good range of beds, mattresses, prices with efficient, friendly staff.
14 mars 2026
Réponse de Bensons For Beds - Worcester722
Carole De Calmer,
We're so glad you found a good selection of beds and mattresses at prices that worked for you, with our friendly team. Thanks!
Team Bensons
Excellent Service
Gary's recommendations were very helpful. He was polite, courteous and patient with a good sense of humour. The labelling on the mattresses was clear and informative.
12 mars 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
A.B,
We appreciate your feedback! We're happy to hear the recommendations were helpful and that you found the service polite, courteous, and patient. It's great the labelling was clear and informative.
Team Bensons
Very satisfied
In general the staff very friendly, helpful and professional. But a huge shout out to Simon who assisted us with our purchase 👍🏼
10 mars 2026
Réponse de Bensons For Beds - Worcester722
Thank you for your lovely feedback! 😊 We’re really glad you found the team friendly, helpful and professional — and we’ll definitely pass a big shout‑out to Simon for assisting with your purchase.
Looking forward to seeing you again!
Megan at Customer Care
Réponse de Bensons For Beds - Worcester722
Mr Currill,
We appreciate you sharing your positive experience! We are happy to hear about your great service.
Team Bensons
Succesful bed purchase
Simon took time to show us many options and strove to find us the best deal. Simon was very knowledgable and helpful and allowed us plenty of time to make the best decision.
1 mars 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
Tim,
We're happy to hear that you found the assistance you needed to make an informed decision. Thank you for sharing your positive experience; we appreciate your feedback!
Team Bensons
A pleasure to deal with.
Sales assistant (Lauren) was very informative and not at all pushy with the sale. Very pleasant to deal with. Delivery was speedy and on time.
26 février 2026
Réponse de Bensons For Beds - Worcester722
Amy,
We appreciate your feedback! We're happy to hear that our sales assistant was informative and pleasant, and that your delivery was speedy and on time.
Team Bensons
Easy process to get the right product
Gary was helpful and informational
on mattress options which paid the purchasing process a lot easier.
24 février 2026
Réponse de Bensons For Beds - Worcester722
Thank you for your feedback Lynsey! We’re delighted to hear that Gary was helpful and informative when guiding you through the mattress options — it’s great to know this made the purchasing process much easier. We really appreciate you taking the time to share your experience,
Megan at Customer Care
Excellent product and selected well
26 février 2026
Réponse de Bensons For Beds - Worcester722
Really appreciate your feedback Richard! Delighted you’re happy with the product and the choice made.
Megan at Customer Care⭐
Brilliant experience
Was talked through all options well. Looked at all options until we found the right combination for us, whilst keeping us informed.
Delivery was brilliant and they were so helpful.
And to top it off the bed is soooooo comfy
20 février 2026
Réponse de Bensons For Beds - Worcester722
Really appreciate your lovely feedback Claire! Great to know every option was explained well and you were guided to the right setup. So pleased delivery went smoothly too. And the best part—your new bed is super comfy! ⭐
We’re so glad you had a great experience,
Megan at Customer Care
Great experience
Great attentive service in-store.
Drivers arrived when they said they would and even took their shoes off at the door. All round positive experience.
22 février 2026
Réponse de Bensons For Beds - Worcester722
Hello Mike,
We appreciate you sharing your feedback! We're happy to hear that you received great, attentive service in our store and that the delivery team was punctual and courteous.
Looking forward to seeing you again!
Megan at Customer Care
Very helpful and friendly staff
19 février 2026
Réponse de Bensons For Beds - Worcester722
Hello,
We appreciate you letting us know our staff was friendly and helpful! We are so glad you had a great experience,
Megan at Customer Care
Once the test bed was tried to find out…
Once the test bed was tried to find out the type of mattress we wanted, It simplified the whole process. No hard sell, Neil was very knowledgeable and left us to work out which type of mattress we liked once he had shown us a selection, even swapping the preferred mattress onto a different base to help with our decision. 10/10
20 février 2026
Réponse de Bensons For Beds - Worcester722
We're happy to hear the test bed helped simplify the process of finding the right mattress. It's great our team member was knowledgeable and allowed you to choose the mattress you liked. We appreciate your feedback!
Stewart - Team Bensons
Réponse de Bensons For Beds - Worcester722
We're happy to hear that you received excellent service and that our delivery/fitters were great! We appreciate your positive feedback.
Stewart - Team Bensons
Bought a bed, mattress and pillows
Bought a bed, mattress and pillows today from Simon in Worcester. Great experience and very professional with a very good sense of humour. Looking forward to receiving our new purchase soon.
14 février 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
We're happy to hear that you had a great experience. We appreciate your positive feedback regarding the helpful service you received. We hope you enjoy your new bed, mattress, and pillows!
Stewart - Bensons Team
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