We'll see what the bed's like after a few weeks. However, the purchasing experience was brilliant. What a turnaround from an expected ordeal traipsing from shop to shop. Luckily we picked Bensons firs... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
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Lisez les avis des autres
We had good service from Bensons instore staff from choosing a new bed and matteress. Delivery was on the day and time promised, emailed few days before delivery we had a phone call 30 minutes before... Voir plus
L'entreprise a répondu
Cherie listened to what we wanted, and then gave us ample time to be shown around the showroom, trying various mattresses, until we found one suitable. She explained about the returns policy, should t... Voir plus
L'entreprise a répondu
From our visit to the showroom through to the delivery and assembly of our new bed, we cannot criticise the quality of customer service. We were also kept up to date with the manufacture and dispatch... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Worcester722
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, Royaume-Uni
- 1905759726
4,9
Excellent
655 avis
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Excellent choice and service
From entering the shop to delivery of our new mattress, it’s been fantastic. Excellent advice in store from Gary, no pushy sales talk. Time to consider options on a variety of mattresses and clear advice on looking after our mattress. Small additional charge for the removal of old mattress made everything much easier. Delivery on time by courteous Luke and Paul who again gave advice on caring for our new mattress .
14 février 2026
Réponse de Bensons For Beds - Worcester722
We're happy to hear that you received excellent advice in our store and that the delivery of your new mattress was on time. It's great that the team gave advice on caring for your new mattress. Thank you for your positive feedback!
Stewart - Bensons Team
Great service from purchase to delivery.
Great service from purchase to delivery. Good communications and updates with clean, careful and well mannered delivery of mattress. Respectful of property and homeowner.
10 février 2026
Réponse de Bensons For Beds - Worcester722
We're happy to hear about the great service you experienced, from purchase to delivery! It's great to know our team provided good communication and respectful delivery.
Stewart - Bensons Team
Very helpful salesman I
Very helpful salesman I lay on about 10 beds before choosing the one I decided on. There was no rushing from SImon let me take my time
7 février 2026
Réponse de Bensons For Beds - Worcester722
We're happy to hear that you felt supported during the selection process and were able to take your time finding the perfect bed. Thank you for your positive feedback,
Megan at Customer Care
Easy to purchase, delivered on time
Easy to purchase, delivered on time. Love our new mattress. Always buy from them this is the 3rd bed we have had the others were TV beds. Always find them competitive on price too and good that you can see what you want to buy in a showroom. I bought this one from Worcester and the last one from Kidderminster, both great service
12 février 2026
Réponse de Bensons For Beds - Worcester722
We're happy to hear you found it easy to purchase and that your mattress was delivered on time! It's great to know you love your new mattress and appreciate our competitive prices and showroom experience. Thank you for your continued loyalty!
- Jessica at Team Bensons
Réponse de Bensons For Beds - Worcester722
We're glad you found our product at a good price and easy to construct, and that our customer service was helpful. We appreciate your feedback!
Réponse de Bensons For Beds - Worcester722
We're delighted our showroom staff and delivery men were so helpful! We appreciate your positive feedback and your time.
Friendly knowledgeable staff
10 février 2026
Réponse de Bensons For Beds - Worcester722
We appreciate your positive feedback! We are so glad our staff was knowledgeable and friendly.
A really good experience
A really good experience. We discussed our needs and Simon (?) Was really attentive. Offering us suggestions to meet our needs. We wasn't rushed or pushed but offered what would suit our personal criteria thank you.
1 février 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
We're happy to hear that you had a really good experience. It's great to know that our team member was attentive and offered helpful suggestions without rushing you. Thank you for your positive feedback!
Réponse de Bensons For Beds - Worcester722
We're so happy you received quick delivery and excellent service. Thank you for your positive feedback; it means a lot to us.
The whole service was very professional…
The whole service was very professional but not too time consuming.
4 février 2026
Réponse de Bensons For Beds - Worcester722
We're so happy to hear that our service was professional and efficient for you. We appreciate you sharing your positive experience with us!
Until next time, take care,
Megan at Customer Care!
Really helpful experience in the shop…
Really helpful experience in the shop and smooth ordering and delivery process.
2 janvier 2026
Réponse de Bensons For Beds - Worcester722
We appreciate you taking the time to leave us a review! We're so glad to hear that you found your experience in the shop helpful and the ordering and delivery process smooth.
We truly appreciate your feedback.
Megan at Customer Care
Réponse de Bensons For Beds - Worcester722
We appreciate you sharing! We are so happy to hear that you found our service excellent and the product great.
23- 1-26 Really nice sales lady,made me feel welcome and comfortable.
Really nice sales lady. The lady's name is Lauren. She was really helpful and helped me make my decision to buy my bed.
6 janvier 2026
Réponse de Bensons For Beds - Worcester722
We are so happy our sales lady was nice! Thank you for your positive review; we appreciate your feedback.
Class A1 service Benson Beds Worcester
Sales manager non pushy , easy to communicate with , showed us all the mattress’s within our budget range . Communication on delivery was A1 . The delivery guys took off their shoes and place the mattress on to the bed with no problems . We were extremely satisfied
22 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
We're happy to hear that you found our sales manager helpful and easy to communicate with! We appreciate your positive feedback regarding our delivery team's care and communication.
Great Mattress- Eve Hybrid Uno
Great Mattress- Eve Hybrid Uno. My son has slept well every night since he received it.
Super delivery. On time. Brought bed and mattress up to his bedroom quickly and efficiently.
I've used Bensons for Beds twice and would definitely use again!
25 janvier 2026
Réponse de Bensons For Beds - Worcester722
We're happy to hear that your son is sleeping well on his Eve Hybrid Uno mattress! We're also glad the delivery was super and efficient. Thank you for using our services again.
Bensons for Beds
Gary, sale and the team where a delight to interact with. The customer service in Bensons for beds was friendly, helpful and 10 out of 10 ovrrall. They made it you feel at home and easy to pick out a bed, they break down the cost of the everything in total. They went above and beyond with everything.
15 janvier 2026
Réponse de Bensons For Beds - Worcester722
We're happy to hear that you found our team delightful and helpful. It's great to know you felt at home and that the cost breakdown was beneficial. We appreciate your positive feedback!
Excellent service and kept well…
Excellent service and kept well informed about our on time delivery.
23 janvier 2026
Réponse de Bensons For Beds - Worcester722
We appreciate you taking the time to leave us feedback. We are so glad our service was excellent and you were well-informed about your on-time delivery!
Very helpful fast delivery
Very helpful fast delivery . Kept updated . And the delivery team were polite . Tidy excellent at their job . And informed me on mattress care . Very happy person ☺️
19 janvier 2026
Réponse de Bensons For Beds - Worcester722
We're so happy to hear about your helpful and fast delivery! It's great to know our delivery team was polite, tidy, and excellent, and that you were informed on mattress care.
Simon very helpful and explained the…
Simon very helpful and explained the pros and cons of different mattresses which made our decision much easier.
19 janvier 2026
Réponse de Bensons For Beds - Worcester722
We're so glad that our team member's explanations of the mattresses' features helped simplify your decision-making process. Thank you for your positive feedback.
Just a pleasant walk around browsing…
Just a pleasant walk around browsing the selection of beds and mattresses
17 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Worcester722
We're glad you enjoyed your visit and browsing our selection. Thank you for taking the time to share your positive experience with us!
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