The assistant in the shop was excellent without being intrusive. She also worked out how we could get a bigger discount by buying a pillow. Delivery fees included carrying the matress upstairs and put... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ Yeovil, Yeovil, GB
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Leah from the Yeovil branch was extremely friendly, helpful it made it easier to choose the right bed for me. John and Tom my delivery guys were very friendly, chatty. They checked to see if i wanted... Voir plus
L'entreprise a répondu
Leah was very helpful, informative and professional. Both members of staff were welcoming and very happy so many shops have miserable staff, but not here well done!
L'entreprise a répondu
Great service from delivery drivers John and Tom. Called when they were nearby, friendly, polite. Installation was speedy, efficient and tidy. Thank you :)
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles de chambre à coucher
- aussi dans
- Magasin de literie
- Magasin de lits
- Magasin de matelas
À propos de Bensons For Beds - Yeovil685
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ, Yeovil, Yeovil, Royaume-Uni
- 1935848746
4,8
Excellent
517 avis
Demande des avis aux clients
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We were very pleased with the service…
We were very pleased with the service we had in the store, we were advised and our questions were answered. Excellent.
19 septembre 2026
Réponse de Bensons For Beds - Yeovil685
HI Mr/Mrs Holm
Thank you for the lovely review.
Regards Richard
Top quality product
Top quality product. Excellent service from knowledgeable, friendly staff.
12 septembre 2026
Avis spontané
Réponse de Bensons For Beds - Yeovil685
HI Anita
Thank you for the lovely review.
Kind regards Richard.
Staff knowledgeable and experienced but…
Staff knowledgeable and experienced but not pushy. Listened to our requirements then made suggestions asto style type etc.
31 août 2026
Avis spontané
Réponse de Bensons For Beds - Yeovil685
We're delighted to hear that our team was knowledgeable and experienced, and that they listened carefully to your requirements before offering helpful suggestions. Thank you for sharing your positive experience with us!
Team Bensons
Awful service
Awful service, due a delivery tomorrow morning and wake up to an email to say it now won’t be until October. Are they honestly saying they only knew this now !! We loved the bed but were talked into this on the basis of the delivery date now can’t keep up to delivery date promise. Joke of a company not that anyone will care
2 septembre 2026
Avis spontané
Réponse de Bensons For Beds - Yeovil685
Hello Thomas,
We're very sorry to hear about your experience and completely understand your frustration. We appreciate how disappointing it is to receive an update that your delivery has been delayed, especially when the original delivery timeframe played a key part in your purchasing decision.
To allow us to investigate this fully and provide you with the most accurate update, we've requested some order details. If you could please respond with the information requested, we'll look into this as a priority and do our best to help.
Again, we sincerely apologise for the inconvenience caused and hope to hear from you soon,
Megan | Customer Care Specialist
Easy to see what we wanted
Easy to see what we wanted, great choices and knowledgeable staff.
30 août 2026
Réponse de Bensons For Beds - Yeovil685
Thank you for your wonderful feedback! We're thrilled to hear that you found our selection easy to navigate and our staff knowledgeable. We strive to provide the best experience for our customers and appreciate your support. We look forward to serving you again soon!
Cleanliness and attentiveness.
First thing you notice when walking into the store is that its clean and tidy and good customer service
Lots of choices of beds.
31 août 2026
Avis spontané
Réponse de Bensons For Beds - Yeovil685
Hello Martin,
Thank you for your lovely review! 😊 We're delighted that our clean, tidy store and friendly customer service made a great first impression. With so many beds to choose from, we're glad you found plenty of options to explore. We hope to see you again soon,
Megan | Customer Care Specialist
Excellent customer service at Yeovil store
Tracy at the Yeovil store was great! Not pushy - just provided me with all the relevant information I needed, having listened to my requirements. She was very knowledgeable, polite and very good at her job.
22 août 2026
Réponse de Bensons For Beds - Yeovil685
Thank you for your wonderful feedback! We're thrilled to hear that Tracy provided you with the excellent service you deserve. Our team strives to listen and assist our customers effectively. We appreciate your support and look forward to welcoming you back soon!
Superb customer experience from start…
Superb customer experience from start to finish and I'm very pleased with my purchase. The item was delivered on the stated date and the delivery guys were brilliant. Many thanks!
24 août 2026
Réponse de Bensons For Beds - Yeovil685
Thank you for your wonderful review! We're thrilled to hear you had a superb experience and that your item arrived on time. Our team works hard to ensure great service, and it's rewarding to know it made a difference. We appreciate your support and look forward to serving you again!
Beds
Very helpful ,friendly staff ,talked throught all the deals ,delivery men were brilliant happy to help .
24 août 2026
Réponse de Bensons For Beds - Yeovil685
Hello Julie,
Thank you for your wonderful review! 😊 We're delighted to hear that our team was so friendly and helpful, taking the time to talk you through all the available deals and options. It's also fantastic to know that our delivery team were brilliant and happy to help, making the whole experience a positive one from start to finish.
Thank you for choosing us, and we hope you enjoy your new purchase for many years to come,
Megan | Customer Care Specialist🛏️
Very helpful staff and a good choice of…
Very helpful staff and a good choice of products
10 août 2026
Réponse de Bensons For Beds - Yeovil685
Thank you for your wonderful review! We are so pleased to hear that our team was helpful and that you found a good selection of products. We appreciate your positive feedback!
Team Bensons
Review Yeovil branch
The salesman (Andrew), was extremely helpful and gave us plenty of time to try a number of options and make a decision to meet my specific requirements following spinal surgery.
6 août 2026
Avis spontané
Réponse de Bensons For Beds - Yeovil685
We're so pleased to hear about the excellent service you received! It's wonderful that our team member was extremely helpful and gave you plenty of time to find the perfect solution for your specific requirements.
Thank you for your positive review - Lauryn at Customer Care 💜
Andrew from Yeovil branch was very…
Andrew from Yeovil branch was very helpful. Explained everything we needed to know and answered any questions we had. Friendly and not pushy.
6 août 2026
Réponse de Bensons For Beds - Yeovil685
Hello Michaela,
Thank you for your lovely review! 😊 We're delighted to hear that Andrew at our Yeovil store was so helpful during your visit. It's great to know he took the time to explain everything clearly, answer all your questions, and provide a friendly, no-pressure experience. We'll be sure to pass on your kind comments to Andrew. Thank you for choosing us, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist
Réponse de Bensons For Beds - Yeovil685
Thank you for your feedback. We are really happy to hear you received very good customer service and appreciate you taking the time to share your experience with us.
Team Bensons
Good service in the shop and helpful…
Good service in the shop and helpful and it was delivered in 2weeks the delivery guy arrived on the and took care with the delivery
26 juillet 2026
Réponse de Bensons For Beds - Yeovil685
Thank you for your lovely review! We're delighted to hear that you received good service in store and found our team helpful throughout the process.
It's great to know that your delivery arrived on time and that our delivery team took care with your order. We always aim to provide a smooth experience from purchase to delivery, so we're pleased to hear everything went well.
Thank you for choosing us. We hope you enjoy your new purchase! 😊
Very helpful staff easy to talk to and…
Very helpful staff easy to talk to and informative so far so good.
19 juillet 2026
Réponse de Bensons For Beds - Yeovil685
We're so pleased you found our staff helpful, easy to talk to, and informative. Thank you for your kind feedback!
Team Bensons
Tracy has sold us beds for the last 25…
Tracy has sold us beds for the last 25 years and has always remembered previous purchases, without the aid of a computer
13 juillet 2026
Réponse de Bensons For Beds - Yeovil685
We're so happy to hear about your long-standing positive experiences with our team member. We truly appreciate your loyalty over the past 25 years!
Fantastic experience
Fantastic experience from start to finish. The staff in the Yeovil store were friendly, knowledgeable and really helpful in finding the right bed. The bed itself is fantastic and incredibly comfortable. The delivery drivers were also super helpful, professional and made the whole process easy. Highly recommend!
13 juillet 2026
Réponse de Bensons For Beds - Yeovil685
We're so pleased to hear you had such a fantastic experience from start to finish! It's wonderful that our team in the Yeovil store was friendly, knowledgeable, and helpful in finding the right bed. We're also glad to hear that our delivery drivers were super helpful and professional, making the process easy for you. Thank you for your positive feedback!
Team Bensons
Friendly & helpful staff
Friendly & helpful staff. Purchased 2 bedroom cabinets that were in a stock clearance sale and was able to take them away that day.
10 juillet 2026
Réponse de Bensons For Beds - Yeovil685
We're delighted to hear that our team was friendly and helpful during your visit! It's fantastic that you were able to find the bedroom cabinets you needed and take them home the same day.
Brilliant company to deal with
From the sales person to the delivery person we could not have asked for better. We purchased our first bed 20 years ago from Bensons and the service levels have never changed. Helpful, knowledgable and they go the extra mile and all with a great attitude.
11 juillet 2026
Réponse de Bensons For Beds - Yeovil685
We're so pleased to hear that our team, from sales to delivery, provided such excellent service. It's wonderful to know that our service levels have remained consistently helpful and knowledgeable over the years!
Réponse de Bensons For Beds - Yeovil685
Thank you for sharing your positive experience.
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