The assistant in the shop was excellent without being intrusive. She also worked out how we could get a bigger discount by buying a pillow. Delivery fees included carrying the matress upstairs and put... Voir plus
L'entreprise a répondu
Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ Yeovil, Yeovil, GB
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The assistant in the shop was excellent without being intrusive. She also worked out how we could get a bigger discount by buying a pillow. Delivery fees included carrying the matress upstairs and put... Voir plus
L'entreprise a répondu
Leah from the Yeovil branch was extremely friendly, helpful it made it easier to choose the right bed for me. John and Tom my delivery guys were very friendly, chatty. They checked to see if i wanted... Voir plus
L'entreprise a répondu
Leah was very helpful, informative and professional. Both members of staff were welcoming and very happy so many shops have miserable staff, but not here well done!
L'entreprise a répondu
Great service from delivery drivers John and Tom. Called when they were nearby, friendly, polite. Installation was speedy, efficient and tidy. Thank you :)
L'entreprise a répondu
Écrit par l'entreprise
Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ, Yeovil, Yeovil, Royaume-Uni
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The staff were helpful, friendly and not at all pushy. When we are ready to buy we will be back

Réponse de Bensons For Beds - Yeovil685
Most helpful staff, answered all questions clearly - and found exactly what we wanted.
Delivery was within their time window - they were quick and tidy. (no experince of the assembly phase as we did that ourselves.

Réponse de Bensons For Beds - Yeovil685
The product is great but what was outstanding was the being kept in touch throughout the whole process. First class service.

Réponse de Bensons For Beds - Yeovil685
The whole experience from sales to quality of the mattress to delivery was fantastic.I would highly recommend The Yeovil Branch.

Réponse de Bensons For Beds - Yeovil685
From the moment we walked into the showroom to the day after delivery, the communication about our order was prefect.
From the Store, Not pressing us to buy the most expensive bed and mattress, giving us information so we made the best choice.
To the delivery team, Mandy was so bubbly and nothing was an issue.
As for the bed and mattress. Can’t fault it, both of us are having a fantastic restful sleep each night.

Réponse de Bensons For Beds - Yeovil685
Excellent service in the Yeovil store, Highly knowledgeable and helpful salesman. Rest of staff welcoming and friendly. Highly recommended! Informed every step of the way until delivery, cant be faulted.

Réponse de Bensons For Beds - Yeovil685
From start to finish the service we received was excellent. Tracey in the Yeovil store was very knowledgeable and helped us with making our final decision. Fantastic customer service and very friendly. We were kept up to date with relevant information from order to delivery. On delivery day we were called by John with a half hour window so we were ready and waiting. Both John and Andy were super efficient and like clockwork the old bed was taken and the new one in place. They respected our property and both were friendly and helpful. Thank you for such excellent service

Réponse de Bensons For Beds - Yeovil685
Excellent customer service provided in store during the purchase and regular updates via email about the status of production / delivery. Arrived on time and delivery men were polite and efficient.

Réponse de Bensons For Beds - Yeovil685
Very nice lady Tracey at my local store Yeovil. Very helpful and friendly. Pleased with the company’s communications, and delivery updates and service. Thank you Ken

Réponse de Bensons For Beds - Yeovil685
Very efficient and quick. Took the time to explain the mechanism of the bed. Really friendly delivery men.

Réponse de Bensons For Beds - Yeovil685
The sales woman in our local branch Tracey was really very good and her knowledge of products really helped us in our decision 🙂

Réponse de Bensons For Beds - Yeovil685
The depth of knowledge of Tracy was brilliant. We bought questions she'd never tackled before, which she took in her stride. I felt welcomed by the team and was astounded that Tracy remembered my self and my new partner from when we had separately bought beds 5-8 years ago. Our requirements were strict and the staff found exactly the right bed to meet those requirements very quickly.

Réponse de Bensons For Beds - Yeovil685
Arrived on time for delivery.
The delivery men were amazing quick and efficient with the delivery and recycling of my old mattress

Réponse de Bensons For Beds - Yeovil685
Great experience all round from initial store visit, revisit to purchase, delivery and now sleep! This was our first new bed and mattress in 20 years! The sales guy was great, not too pushy and gave us time to explore all the options. The delivery was efficient and men polite. I recommend paying the cost for them to build the bed as it took them less than 30 minutes. The bed is great quality and the mattress very comfortable. Five starts all round.

Réponse de Bensons For Beds - Yeovil685
Very good communication throughout, friendly sales team and efficient delivery.

Réponse de Bensons For Beds - Yeovil685
Amazing, really happy from
Start to finish.
Slight issue with trying to get finance due to a miscommunication but all in all fabulous sales lady and really swift assembly of bed frame

Réponse de Bensons For Beds - Yeovil685
They Kept me updated with their delivery time the day before and then shortly before delivery on the day. very polite and also considerate when entering my property by putting on shoe covers.

Réponse de Bensons For Beds - Yeovil685
The person that helped us was very clear & understanding couldn’t ask for more & we are very happy with the item we brought.

Réponse de Bensons For Beds - Yeovil685
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