This goes to Mark & the body shop team , I can’t thank them enough for what they done for me , polite & an excellent service all around, i cannot fault them in anyway , again THANKYOU !
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Lisez les avis des autres
Despite delivering the car first thing it was clearly left to the end of the day for its oil service. Drove 50 yards up the road and all the red oil warning lights came on . Where the car had been pa... Voir plus
I have always had an excellent service at Berry Thames Ditton and this visit was as usual excellent and Jennifer was simply wonderful and professional Thank you Rita Wolfe
The sales person, Lucy Donnelly, engaged us shortly after we entered the showroom in a friendly way. She asked good questions, was knowledgeable about the cars and talked us through the options withou... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Berry Thames Ditton BMW, dedicated to providing exemplary customer service and competitive prices on New and Approved Used BMWs. The experienced staff at each of our Retail Centres will ensure that your purchasing experience is as pleasurable as possible, and that the level of aftercare service during ownership meets these high standards too.
Coordonnées de contact
Royaume-Uni
- www.berrythamesdittonbmw.co.uk
4,5
Excellent
151 avis
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Terrible customer service
Terrible customer service. Rude people with rude attitude. I don’t recommend. Never coming back.
6 décembre 2022
Avis spontané
Thanks to the Bodyshop Manager and team!
My car was involved in an accident and I took it to BTD. The Body shop Manager Chuch was great! He reviewed the body of the car and not just the damage caused by the accident. In doing so he identified a hole in the door, which should not have been there and made suggestions to have this rectified. The car was repaired in significantly less time than was anticipated and the bodyshop did a great job. The overall experience was great! Thank you Chuch to you and the Body Shop team!
26 mai 2022
Avis spontané
Shocking service
Shocking service. We're looking to upgrade to an electric car. Had a test drive and consultancy booked. We turned up and no one seemed like they wanted to talk to us, even the guy we had booked the test with was pretty vacant. One member of staff was playing keep yup with a football, and the show room had really badly painted over scarring on the walls. The car didn't meet our requirements (the range in particular is the lowest of any electric we have looked at). This was met with just trying to excuse away this when they designed the car. Shocking service, will be going to VW instead!
4 février 2022
Avis spontané
Car booked in with BTD service dept…
Car booked in with BTD service dept while I waited.
Despite being short staffed (due to c19 absentees), Chris, Gee and the BTD aftersales did a great job.
Recommended.
17 décembre 2021
Avis spontané
Good service when you can get it
Good service when you can get it.
They are always booked up weeks in advance,
very expensive dealer prices and
parking is just awful at the Thames ditton branch
8 octobre 2021
Avis spontané
Avoid this dishonest centre
I was told by Berry Thames Ditton centre that to fix the aircon on my BMW they have to replace the radiator - which they said was broken, at a cost of £911. However, I took the car to an independent garage and in fact the radiator was fine and just a pipe had to be replaced, approx £500 cheaper. Initially they recharged the system (at a cost of £90) without any check for leaks (although on their website they said they do check before recharge) – waste of money, refund not given. This is a dishonest centre, avoid.
1 octobre 2021
Avis spontané
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