Called to order items over the phone,the Technical Department - Chris & Sales Department - Tracy were both extremely helpful in helping a novice get the right items (Chris) and then deal with payment... Voir plus
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They are like the Amazon of the plumbing supplies world, but unlike Amazon, BES has quality control. I've bought loads from here, and I've never had anything that wasn't well-made and fit for purpose.... Voir plus
L'entreprise a répondu
very very helpfull very quick in sorting my problem out. would recomend the company to anyone and will be using their service again in the near future many thanks for your assistance
Stock showing as available next day. Email sent after order processed with tiny print stating stock not available. Happy to take money instantly, have to wait days to get money back. In this da... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de plomberie
- Fournisseurs d'équipement de forage
- Quincaillerie
- Magasin de vêtements de sécurité
- Fournisseur d'équipements de sécurité
- Outilleur-ajusteur
Écrit par l'entreprise
NEXT DAY DELIVERY.CARRIAGE PAID ON ORDERS OVER £50 - over 15,000 products. BES - We've got it!
Coordonnées de contact
Junction 6 Industrial Park, B6 7JJ, Birmingham, Royaume-Uni
- 0800 80 10 90
- sales@bes.ltd.uk
- www.bes.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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I would just like to thankyou for my…
I would just like to thankyou for my recent experience with BES this evening over the phone.Tracy was fantastic help,she went above and beyond any reasonable expectation,in her attempts to assist me.
As i freely commented to her,based on my personal experiences with BES,i can not praise the company enough for their efficiency,reliability and service,right up to and including the point of delivery.
A very refreshing change in an ever increasingly complicated world.
Thankyou.
Superb and Totally Dedicated Sales Force
Generally our Go To Online Plumbing Supplier
Great Web Site, Easy to access and Use
Products fully detailed and tranparent pricing
Ordering System and Payment Procedure, Clear, Consise and easy to use
AND
When there was an issue, for record, of our own causing.
The bes Office Sales Team promised to help and they exceeded all expectations in helping and resolving the situation
Big Thanks to Them
Found Tracy very friendly and helpful…
Found Tracy very friendly and helpful even though my order was quite small .
Beth Crickmore was very helpful when…
Beth Crickmore was very helpful when setting up our new company account, this will make ordering materials a lot easier for our team.
Absolutely excellent everytime
Absolutely excellent everytime. Phones answered promptly and politely by staff...use this company and help them to do well.. Thanx
Megan at BES was incredibly helpful in…
Megan at BES was incredibly helpful in sorting out delivery information and made sure I received my delivery on time. Megans support was greatly appreciated and made it possible for me to complete my job today before the deadline. Thank you for going above and beyond!
Staff member Tracy was very helpful…
Staff member Tracy was very helpful with my stuck online transaction . The matter was speedily and efficiently resolved . BES are consistently the best , with great stock , great prices , and the fastest delivery I've seen , which is greatly appreciated in these remote parts .
50% success on finding special parts…
50% success on finding special parts needed so far. But at least they tried. Beth in c/services has dealt with our account queries well.
10/10
Excellent communications with Tracy in sales.
Went the extra mile to get my order in at a very late hour of the day.
10/10
Great Customer Service
Great assistance by Beth Crickmore in Customer Services, BES deliveries are always prompt and reliable.
Before I retired I used BES…
Before I retired I used BES for many years and always made use of their quantity discounts, finding many items like valves, clips, screws & plugs the cheapest we could find. Since retiring, I run a small consultancy and continue to use them as they are easy to order & unlike many, are very approachable and easy to contact.
Great Service
Great Service and very competitively priced. BES stock a huge range of products and despatch them the same day as you order. Never been let down by these guys. Big thumbs up 👍
Perfect communication,delivery and fit
I broke my tap. needed replacement with the same dimensions, found bes online. I called them Friday 24th around 10am they said email the dimensions. They called be back @10am to confirm it fit. I purchased online around 1pm and got delivered Saturday 25th fit perfect. I now writing this review su day 26th. Perfect communication, perfect service, Perfect delivery, perfectly fit, wife perfectly happy! (and me lol)
Website is glitchy and slow
Website is glitchy and slow. Took me ages to try and book out one item. An IO review website kept popping up further messing up the basket transaction. So frustrating. A good range just can't order it.
Customer Service
Bethan in Customer Service assisted me with setting up an online account and linked it to our trade account all within an hour of my initial contact. Fantastic service 👍😀 thank you Bethan.
Having seen so many negative reviews on…
Having seen so many negative reviews on this company I felt compelled to write a review of my experience ordering on line through the website. Placed order at 19:48 on the 9th October Item was delivered by DPD at approx 11: 30 on the 10th October I fail to see how that could be improved on
very helpful and patient
very helpful and patient. Fantastic service. Would highly recommend to everyone.
Invoice Help
Needed help with some invoices from earlier this year, Beth was extremely helpful locating the info and sending it over quickly, good company to deal with.
Brilliant
First time i have used BES. They had a part in stock that I was trouble finding stock of. Delivery was really quick will definitely use them again
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