very very helpfull very quick in sorting my problem out. would recomend the company to anyone and will be using their service again in the near future many thanks for your assistance
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Lisez les avis des autres
Called to order items over the phone,the Technical Department - Chris & Sales Department - Tracy were both extremely helpful in helping a novice get the right items (Chris) and then deal with payment... Voir plus
Stock showing as available next day. Email sent after order processed with tiny print stating stock not available. Happy to take money instantly, have to wait days to get money back. In this da... Voir plus
L'entreprise a répondu
They are like the Amazon of the plumbing supplies world, but unlike Amazon, BES has quality control. I've bought loads from here, and I've never had anything that wasn't well-made and fit for purpose.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de plomberie
- Fournisseurs d'équipement de forage
- Quincaillerie
- Magasin de vêtements de sécurité
- Fournisseur d'équipements de sécurité
- Outilleur-ajusteur
Écrit par l'entreprise
NEXT DAY DELIVERY.CARRIAGE PAID ON ORDERS OVER £50 - over 15,000 products. BES - We've got it!
Coordonnées de contact
Junction 6 Industrial Park, B6 7JJ, Birmingham, Royaume-Uni
- 0800 80 10 90
- sales@bes.ltd.uk
- www.bes.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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BES Review
My experience through the BES Sales Portal wasn't extremely positive, and in the end gave up and reverted to the ol' fashion "Phone the Order through". Tracy took my call and reinstalled my faith in BES...... she processed the order for delivery tomorrow so smoothly, and helped me every stage of the way. That's why AI will never replace the likes of Tracy. Thank you
Easy to navigate website to order and…
Easy to navigate website to place order. Payment process straightforward. You can select your delivery dates to suit your business hours. Excellent service from start to finish. Will definitely use BES again.
Absolutley blinding service!
Always great service but this time, while dealing with delivery issues (the fault of DPD) the service I experienced from Beth Crickmore in the sales team was exceptional. Despite ongoing issues she was relentless in pursuing a positive outcome, continuously friendly, apologetic, informative and helpful, an absolute pleasure to deal with. She’s a real credit to BES, if only more people in the world could have this positive and productive energy!
No Complaints Here
Tracy is always very helpful going above and beyond to ensure all queries are dealt with promptly and efficiently. This is why we are returning customers
helpful
helpful, polite and courteous as i messed up my order and were quick to help rectify so all shipped same time. Thank you.
Best prices and service.
Really happy with the prices and service. Cheaper and easier than going to the nearest builders merchant!
Arrived in less than 24 hours...
Beth was absolutely fantastic
Beth was absolutely fantastic. Phoned up with a query and she solved it quickly, efficiently and was very keen to help. Top notch service.
Just sorted an account out with Beth…
Just sorted an account out with Beth Crickmore on the phone because the website was stressing me out and she was 1st class. Even managed to sort my order and get it sent out that night for me. Great service, great products.
Not once, but twice!
Tracy & Sean was a great help to me, not on one, but two occasions. I ordered late one night and made a mistake with my delivery address (It had been a long day) but Sean was to help and corrected my mistake for me hassle free, second time I realised I forgot some key items on my order (did I say it was a long day? haha) however, I rang back instantly and got through to Tracy, she was very understanding and happy to help again, very good service from Tracy & Sean, exactly what you want... after a long day... :D
Beth Crickmore
Experienced a few delays over the xmas break and some issues with delivery drivers but Beth sorted these issues straight away whilst on the phone to me. Polite and proficient :)
Ease of Purchase
Nothing beats the ease of selecting and purchase of a product from Bes Ltd.
The service was fast and Beth was very…
The service was fast and Beth was very helpful when I needed assistance, will definitely use again!
On time ,quick and efficient service no…
On time ,quick and efficient service no issues .
Been dealing with BES for many years…
Been dealing with BES for many years now, I always find the customer service is amazing, very knowledgeable staff, very helpful.
A particular member of the Team Beth has been absolutely amazing keep up your great work girl well done
Never again using this company
Never again using this company, awful level of service
1st class service as always
I phoned BES with my order and spoke…
I phoned BES with my order and spoke with Tracy. In a world where it’s rare to find good efficient people, BES have come up trumps employing people like Tracy who in turn make their companies a pleasure to deal with. Very pleased customer thank you.
Great service as always
Great service as always. Beth was really helpful regarding the invoice
I would just like to thankyou for my…
I would just like to thankyou for my recent experience with BES this evening over the phone.Tracy was fantastic help,she went above and beyond any reasonable expectation,in her attempts to assist me.
As i freely commented to her,based on my personal experiences with BES,i can not praise the company enough for their efficiency,reliability and service,right up to and including the point of delivery.
A very refreshing change in an ever increasingly complicated world.
Thankyou.
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