Bestairfares Avis 

2 362
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

If you see any Positive reviews about this company then it’s fake review or made my best airfares because this company is made my Pakistani scammers.I booked a ticket with them for £1191 which they ca... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I was searching for flights and came across this company. Called the number on the website where they confirmed the price and sent me an email confirming. They then proceeded to try to call me all nig... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Got me the best fair for my trip🤩🤩 Jack went above and beyond, he was patient and understanding of my needs. He answered all my questions and I received my tickets as promised. Great communication a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m really glad that I interacted with jimmy from best air fares.com & his extension is 188 and to be very honest this is first time someone genuinely helped me with things on 1st try like he’s the gu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

At BestAirfares.com, we unlock exclusive unpublished fares to help you save more on every journey. Backed by 24/7 expert support, we make travel affordable, simple, and stress-free.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 65 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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3,3

Tous les avis

(2 362)

95 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

This company is a scam are

This company is a scam are. We initially booked our reservation from the 16th to the 23rd, but upon confirmation, we discovered that the ticket dates had been altered to the 16th to the 24th. Upon contacting customer service to rectify this error, we were informed that any changes would incur additional charges. When we requested to cancel the reservation and receive a refund, they adamantly refused. The agents we spoke with were not only unhelpful but also displayed rudeness in their interactions. Even when we escalated the matter to a manager, the response remained discourteous and uncooperative.

26 avril 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

We are extremely sorry for the inconvenience caused here. However we do not change any reservation without the customer's authorization, plus we do not ask for any charges for any kind changes. If the Customer agrees to it only the the further processing begins. Please check if this is for Best Airfares or any other website.


Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Noté 5 sur 5 étoiles

Ben was extremely helpful and was a…

Ben was extremely helpful and was a pleasure to deal with

13 avril 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Noté 1 sur 5 étoiles

Scammers

Don't waste your valuable time and money, they are group of well-trained thieves and scammers?
you will never get the deal as shown in their website, they asked me to pay extra $700 for each of the 2 tickets ($497 each) I might sue them

23 avril 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Noté 1 sur 5 étoiles

I was told my price was for a standby ticket! That stinks!

I saw a great price, but when I called to verify the price it was for a standby ticket only. I glad I did not purchase and called them. I could not find it on there website where it said that the tickets they're selling are for standby. Buyer be aware.

12 avril 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Noté 1 sur 5 étoiles

Best Ticket Fare - SCAMMERS!!

I had originally submitted a review and stated that Ben Johnson was good to work with, which he was (meaning he was pleasant.) Now that I have done my research further, this company is a total SCAM! Ben Johnson had to know that he was scamming me!!!! After I booked with them on Kayak.com they called me and told me about all the restrictions with the ticket I had purchased. They told me that I could only take a bag on Southwest that weighed 5 lbs. and that I could not go through Southwest at the airport to get luggage checked in. They said because it was a special promotion (33% discount) that I would have to pay for luggage. They first came up with $129 both ways = an additional $258 added to my already purchased ticket. I argued with them for quite awhile and finally them talked them down to $100. They would not allow me to cancel the transaction at all. Then, I called Southwest and, although they did indeed book my ticket, the $100 for luggage was a total scam since Southwest gives you 2 bags free to take on the plane. Also, after the fact I checked Southwest.com and could find the exact flight and times for $50.00 cheaper. So, it wasn't a special promotion after all. They are just plain SCAMMERS!!!! BEWARE! I thought by going through Kayak.com it was safe - apparently not!

Is BestTicketfare trustworthy?
Alert: BBB files indicate that this business has a pattern of complaints concerning sales practice issues; specifically, customers allege after purchasing an airline ticket through the website, they receive a phone call stating the "discounted" price does not include luggage.

This is EXACTLY what happened to me.

Note: This is not to be confused with bestairfare.com (best air fare) - my issue was with bestticketfare.com (best ticket fare)

1 avril 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

We are BEST AIRFARES not Best Ticket Fares. Please take this is review of our website. This is the clear case of mistaken website identity. You have posted the reviews on the wrong website.


Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Noté 1 sur 5 étoiles

This company is a scam

This company is a scam. Jim C only responds to good reviews which I'm sure they are written by fellow scammers that work there. Stay away from this company. Luckily I jumped the shark by calling before entering my CC. The minute I spoke to the rep...I immediately knew this was a scam. He was full of crap.

5 avril 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Noté 4 sur 5 étoiles

Ben as Best fairs helped me after a…

Ben as Best fairs helped me after a week on getting a direct flight and also a morning flight which other websites didn’t offer . I was traveling in a large group of 7 and he helped me even with the seating arrangements . I’m happy to say after a couple of days he did get me the flight and I’m very happy to We are on our way to vacation ! Big Thanks to Ben !

21 mars 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Noté 5 sur 5 étoiles

Thank you Adam!

We used Bestairfares.com for the first time on 3/21/24 and had a very pleasant experience with this site. The associate who helped us (Adam) was more than helpful, patient and efficient. He answered all our questions without rushing us to make a decision. He provided all the useful information and once we were happy with the choice we made, Adam made all the arrangements within a few minutes, without any errors, and to the best of our satisfaction. I know for sure that we will start from this site next time that we need to book a flight!

Amir

20 mars 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Noté 1 sur 5 étoiles

100% Scam

100% Scam. Most decent ratings on here have to be fake as well. They shouldn't even be allowed to operate.

14 mars 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Noté 5 sur 5 étoiles

Steve is great

Thank you Steve for easing my mind and being patient with me.

8 mars 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Noté 1 sur 5 étoiles

Only rated 1 because 0 wasn't an…

Only rated 1 because 0 wasn't an option. This website quoted tickets at $370. They called me and lied about the restrictions on the ticket(they tried to tell me i couldnt bring any luggage at all and held my ticket ransom by saying they would cancel my flight and still charge me when i got angry), tried to con into paying $300 extra per ticket and then finally said they had a cheaper option for $100 each way. They ended charging my card for $306 for the actual ticket and charged me $351 to the company. Definitely a scam, avoid at all costs.

2 mars 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Noté 1 sur 5 étoiles

On February 22. I gave one star because there is no zero stars.

On February 22, 2024 my sister and I bought 2 tickets to go to Guadalajara, Mexico at a very reasonable price on Best Ticket Fair. 5 minutes later after buying the tickets a customer representative called us to inform us that because of the low price of the ticket we couldn't take any suitcases and we were going to be put on stand-by. We didn't read anything about luggage on the webpage. the representative offered us flights at a very high price $1,500.00. She was very rude, unprofessional and ending up hanging up on us. This company is a SCAM this is not a way to make a living. We are two seniors and ended up not going to Mexico.

22 février 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Noté 4 sur 5 étoiles

Very Helpful Overall

Hello all,
I actually am very grateful for the help Lauren Messi(refund department) and Charlie Klinger(ticket agent) were able to provide me, and ultimately when the alternative flights were unable to fit my schedule they helped me cancel my ticket and gave me a full refund.
Looking at other reviews, it seems they have a common practice of offering booking for cheap flights online that are very restrictive, and then offering customers more expensive flights with all amenities included. Having to call them and wait in the phone for almost an hour was fairly exhausting.
If you’re cautious enough to read reviews before buying tickets, you should know better and buy directly from the airline or a trusted seller.
That said, I do feel like they tried their best to find me a good flight, and I appreciate their help. Thank you.

28 février 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Noté 1 sur 5 étoiles

This site is a scam

This site is a scam, they offer you a reasonable fair, you enter all of your information and you get an email that looks like you are conform but if you read the details it says someone calls you after it is confirmed. then you receive multiple calls from people in India and Pakistan telling you your reservation is not available and try to sell you tickets that are 25 to 30% more expensive.
I will stay away from these scammer.
I am not sure if anyone can legally do anything about this???

20 février 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Noté 2 sur 5 étoiles

To be told there is no refund and if I…

To be told there is no refund and if I want to have a carry-on my ticket will be more expensive than if I bought it from the airlines is unacceptable. I found 4 other places after that that were for the same price(as the "discount") but allowed carryon's. This company makes me sad there are such shysters.

19 février 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Noté 5 sur 5 étoiles

Stay Clear of Best Ticket Fares - SCAM!

I made the prior review for this company in error. The actual company that I would give ZERO stars to is…
Bestticketfare.com.

15 février 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Noté 5 sur 5 étoiles

Thank you Ethan for helping me to book…

Thank you Ethan for helping me to book a vacation with short layout where I was not finding the deals on other sites for the price I was looking.

11 février 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Noté 1 sur 5 étoiles

This site is a scam

This site is a scam, they offer you a reasonable fair, you enter all of your information and you get an email that looks like you are conform but if you read the details it says someone calls you after it is confirmed. then you receive multiple calls from people in India and Pakistan telling you your reservation is not available and try to sell you tickets that are 25 to 30% more expensive.
I will stay away from these scammer.
I am not sure if anyone can legally do anything about this???

13 février 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Noté 5 sur 5 étoiles

Excellent service in confirming the…

Excellent service in confirming the reservation and seat selection by the agent LARRY!!

12 février 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Noté 2 sur 5 étoiles

Not the best experience

Not the best experience. I thought I had booked my flights successfully because I received an email “confirming” but that was followed by a call that the flights I “booked” were no longer available. Then came the new offer which was more expensive, and then yet another new offer because the second set of flights were also not available (again more expensive). Lots of frustration and arguing. I felt the initial flights were a con to enter into negotiations for the more expensive offers. Disappointed!

15 janvier 2024
Avis spontané
Logo de Bestairfares

Réponse de Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us in future,so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

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