Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service. Bought 2 divan beds delivered with care and well wrapped. Taken to choice of room without any scrapes to walls. Definitely recommend

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited your showroom after being recommended by a family member..Very helpful young man, very professional and knowledgeable about the products on display..We didn’t feel at all rushed into making a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good communication, very well explained on product and delivery. arrived as confirmed, delivered to the room as promised. carried out with respect to our property. very quick and efficient. Very h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellently competitively priced and fabulous customer service both before, during and after. I haven't updated my mattress for a while and the advice I recieved was first class - best nights sleep I... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher

Informations provenant de diverses sources externes

Best Beds Direct specialise in high quality and affordable beds and mattresses. All mattresses and divans are hand made in the UK. With free 2 man delivery to your room of choice, the ability to have you current bed or mattresses removed and recycled, and a price match, why go anywhere else?


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

391 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Bought 2 divan beds delivered with care and well wrapped. Taken to choice of room without any scrapes to walls. Definitely recommend

20 avril 2026
Logo de Best Beds Direct

Réponse : Best Beds Direct

Hi Jackie. Thanks so much for the positive review and repeat purchases! :)

Noté 5 sur 5 étoiles

Replacement for van mattress

This is our 1st time replacing our van mattress, this company has made the whole experience from quote to delivery exceptional at 2 weeks. We highly recommend to everyone who is seeking a new mattress.
Ray and Lyndia

9 octobre 2025
Avis spontané
Logo de Best Beds Direct

Réponse : Best Beds Direct

Hi Ray, thanks for leaving this positive review and recommendation! :)

Noté 5 sur 5 étoiles

Great delivery time and excellent…

Great delivery time and excellent product!
I have used them for a few beds already and very satisfied with product!

2 septembre 2025
Logo de Best Beds Direct

Réponse : Best Beds Direct

Hi Sam, thanks for your review and for your repeat business! :)

Noté 5 sur 5 étoiles

Brilliant service from this company who…

Brilliant service from this company who l have used previously and would use again. Highly recommend them.
Easy ordering system, well informed all along. Given a date and phone call on the day of expected delivery time. Very polite and friendly delivery guys.
Bed is super comfy!! 🫠

27 août 2025
Logo de Best Beds Direct

Réponse : Best Beds Direct

Hi Sylvia, thanks for your repeat custom and for leaving this positive review! :)

Noté 5 sur 5 étoiles

Very pleased with the product.service…

Very pleased with the product.service and communication were very good.Wouldn’t hesitate to buy from again.

11 juillet 2025
Logo de Best Beds Direct

Réponse : Best Beds Direct

Good morning, we're happy to hear about the positive service and product. Thanks for the review! :)

Noté 5 sur 5 étoiles

Great mattress

Great mattress, at last a good nights sleep..
Great delivery service too..
Kept in touch..
Very helpful.
Altogether A+

Ken Nichols.

2 juin 2025
Logo de Best Beds Direct

Réponse : Best Beds Direct

Hi Ken. Thanks so much for the positive feedback! We're glad you're getting a good nights sleep! :)

Noté 5 sur 5 étoiles

We have use this company a few times…

We have use this company a few times and as always we had excellent service. Would highly recommend.

2 avril 2025
Logo de Best Beds Direct

Réponse : Best Beds Direct

Hi John. Thanks for the review and we appreciate your repeat custom.

Noté 5 sur 5 étoiles

Amazing quality

Amazing quality, low price, fast delivery, perfect seller. I will definitely buy from them again and very soon. Thank you, l am happy that you have such good items at such affordable prices.

2 avril 2025
Logo de Best Beds Direct

Réponse : Best Beds Direct

Hi Gina. Thanks for leaving this positive review! We are thrilled that you're happy with the products and service :)

Noté 5 sur 5 étoiles

Great service

Great service, quick delivery and great product!

25 mars 2025
Logo de Best Beds Direct

Réponse : Best Beds Direct

Hi Michelle, thanks for leaving this positive review! :)

Noté 1 sur 5 étoiles

Not brilliant. Poor customer service

Dropped off told to leave down stairs as wanted make sure new one came first got rid of old bet and start to put new one up when I realised they only sent one pack of feet for the a divan bed which also includes the other joining bar and head board nut to attach to bed. So iv got half a bed with 4 feet you have mallet in the the other half on the floor and a wonkey head board that flaps about. not what you really want as got wait a few days get another bag to finish it looks like me sons sleeping on a incline for a few days and having mess with a bed taking matress of again put feet on when your neck is built metal supports isnt the best physio. Bed and matress seem ok, well can't really tell as it looks like a bed from faulty towers at the moment. No answer on phones, waiting for email response
Two days later still waiting for accessorie pack to put bed and headboard up, things get forgotten but surley next day delivery should of been done when informed at 10am Monday? Poor really basic customer service really.
Reply
Simple common sense would be for you to put in the right number of feet and glides wouldnt it? Common sense would be to count two one pack for each side, I know counting to two must be hard but as knocking the feet in with a mallet in didn't think a bed company would forget how many feet a bed needs! And as two of the feet would come back out and if I forced it and broke it I'm taking it you would not have replaced it? So common sense would say don't break it as then I would of had a message on here saying you forced the feet out and broke them. Maybe learn each side needs one pack it's not hard is it for a bed company to have common sense is it I'll leave a few more reviews for trying be clever as common sense would make a customer more annoyed at a poor service made worse. Well done common sense isn't that common.

10 mars 2025
Avis spontané
Logo de Best Beds Direct

Réponse : Best Beds Direct

Hello.

This was a very trivial matter that was resolved quickly.

Your bed was delivered on a pre agreed date and time. You emailed us saying there were a few glides missing straight after delivery, and we replied within several minutes saying we would send you some additional glides. We also said that the base could be used perfectly well without them and gave you instructions. The solution was to wait for the extra glides to arrive then insert them all together. Not add 1 or 2 and create an uneven sleeping surface. This is simple common sense.

All of your emails and messaged were replied to within a few hours.

Noté 5 sur 5 étoiles

It did what it said on the tin

It did what it said on the tin . The delivery driver was held up in traffic ( unavoidable ) and my eldest daughter took delivery
She reported the delivery was courteous and I am impressed with my purchase 👍

13 janvier 2025
Logo de Best Beds Direct

Réponse : Best Beds Direct

Hi Andrew. Thanks for making your purchase and for leaving this positive review! : )

Noté 4 sur 5 étoiles

delivered on time, fast delivery

I ordered the beds and they were delivered very quickly, on time and were as described on the web site.

8 janvier 2025
Logo de Best Beds Direct

Réponse : Best Beds Direct

Thank you for your purchase and for leaving this review! :)

Noté 5 sur 5 étoiles

Best price, fast delivery and helpfull.

Easy to order from well designed website, Best price I could find, fast delivery and friendly, helpfull couriers.

8 novembre 2024
Logo de Best Beds Direct

Réponse : Best Beds Direct

Hi Rob. Thanks for leaving this positive feedback, it's really valued! :)

Noté 5 sur 5 étoiles

Really easy

Really easy , great communication

8 novembre 2024
Logo de Best Beds Direct

Réponse : Best Beds Direct

Hi Ian, thanks for leaving this positive review! :)

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus