Bestcarfinder Avis 

264
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This is the second time I have used Best Car Finder . I was so pleased with the time and care my advisor had given me. Explaining the process, working hard to find a good deal to match my requirements... Voir plus

Noté 5 sur 5 étoiles

Fantastic service from Sarah and the team!Once again, a great service by Best Car Finder. I dealt with Sarah and she is amazing! She was always there to help, making the whole process incredibly smoot... Voir plus

Noté 5 sur 5 étoiles

Brilliant service from first contact to delivery. Dealt with Adam and he’s been a great help. Replies to emails really promptly, answers all queries put his way and delivered on everything he said... Voir plus

Noté 4 sur 5 étoiles

Ordered a Yaris Cross in June 2022 from BCF based on reviews. Almost 12 months on and still no word on delivery. Initially told that COVID had upset the supply chain but is that really still the case... Voir plus

À propos de l'entreprise

  1. Service de location
  2. Concessionnaire automobile
  3. Société de crédit et de prêt automobile
  4. Service de leasing automobile
  5. Courtier en finances
  6. Concessionnaire de véhicules à moteur

Écrit par l'entreprise

Established in 1997 as Alliance Asset Management, BestCarFinder is a leading provider of bespoke vehicle solutions and business services, working with fleets from 1 to 10,000. Independently owned, AAM Group has forged lasting relationships with every major vehicle manufacturer, leasing company, asset finance provider and vehicle rental company. Being part of AAM Group gives BestCarFinder greater buying power and in return allows us to offer bigger discounts to our customers. We're renowned for offering fantastic cheap car leasing offers all over the UK.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

264 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(264)

9 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best car Finder is the best car company

Best car Finder is the best car company ever, their service is so fantastic, I received my car within a shorter timeframe than promised, I didn’t expect that.. it came even earlier I am so happy. Alex Fry is so helpful I don’t normally write reviews but I will be doing a disservice if I did not write this review thank you so much I love my car!

7 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great service and quick turnaround

This was my first time leasing and Alex Fry helped guide me through the process quickly and easily. He helped me understand the options available and was extremely responsive with any queries that I had. The car came very quickly given the current issues with worldwide delivery and the car was delivered on time and in great condition, fully charged. Would heartily recommend to others.

30 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Kevin was extremely helpful and…

Kevin was extremely helpful and friendly from start to finish, answered every question I had and always responded quickly, excited to now get my new car! Thanks again Kevin! :)

7 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Brilliant First Lease Experience

I ordered my car at the end of last year, there were a few unexpected delays from the original delivery date but Russell always kept me informed throughout the whole process. Russell replied to any of my messages or questions extremely quickly and helped me understand leasing as this was my first time.

I can’t credit Russell enough for his help - thank you for making this such a smooth process! And the car was even better than I expected!

4 août 2022
Avis spontané
Noté 4 sur 5 étoiles

Good experience overall

The team at Bestcarfinder were very helpful and professional, and the process from initial inquiry to delivery was efficient. The team I dealt with were good at keeping me updated on the status of the order (despite some beyond-their-control delays due to chip-shortages etc) and were very responsive.

2 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service always keeping me informed and delivering the outcome I was looking for. Would def recommend

29 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Thank you Adam and team at BCF.

From start to finish Adam Bensaud and his colleagues were very polite and informative. Excellent communication and very efficient. Done us proud in sourcing the correct car, looking forward to receiving the car at the promised time. Many thanks again Adam and his team at Bestcarfinder. We would be more than happy to recommend this company.

28 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Reneged on agreed deal

I placed an order for a BMW in October 2021. Deal all agreed, and order fee placed. Due for delivery in Summer 2022.

Summer comes around and they tell me the car is ready, but the deal is no longer available. It will be another ~£80 per month, and if I agree to that the car can be delivered in a week or two. Or I can cancel.

Absolutely shocking service. Reneging on an agreed deal, wanting more money per month (and no doubt higher commission for them). Cancelled and got the admin fee back but now I'm left scrambling for a new car.

Avoid them. No guarantee they'll stick to what was agreed

23 juillet 2022
Avis spontané
Logo de Bestcarfinder

Réponse de Bestcarfinder

Good morning Paul.

We are sorry to hear you have been unhappy with our service on this occassion, and we would welcome the opportunity to restore your faith in our company. As I am sure you are aware, the automotive industry has been seriously impacted with regards to manufacturing lead and delivery times, which is totally out of our control. Due to these delays, this has occassionally resulted in the deal no longer being available, which is what occurred with your order. We take these matters very seriously, and we are disappointed that we were not able to find a better resolution for you. We hope you have managed to secure a new car, but if we can be of any further assistance then please do not hesitate to contact us on 01480223067.

Noté 5 sur 5 étoiles

Best way to find a car

Found all dealings with Bestcarfinder friendly and professional, all enquiries answered promptly. Made the process a pleasure rather than a chore.

22 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Best Agent

I wanted to say a massive thank you to Adam, who’s been patient and accomodating with all my enquiries.. Im 100 percent satisfied on how he deal things for me to be able to get my dream car. love how he communicates well and at the same time made a great impact with my decicion as a buyer. I absolutely appreciate his hard work. 😊 -G

15 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Really pleased with BCF

Really pleased with BCF. They managed to find me the exact vehicle I wanted despite really difficult availability. Clear and friendly communication. Great service by Alex Y. Thanks.

15 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Received very good service from my…

Received very good service from my initial enquiry to finally completing my order and having my vehicle delivered. Worked hard to find the vehicle I wanted and to my to my specifications. Many thanks to Leigh, who gave very attentive service throughout.

14 juillet 2022
Avis spontané

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