Bestofsigns Avis 

Very poor costumer service
Long waiting time for a whatever needs to be done response design and all
I been waiting for a week for my design to be done

Newer ever again
I will try to cancel to get my refund back

We will send how it's goes.

Horible company, It takes over 30 mins to talk with anyone there. I have spent 40 mins on hold then they hang up on my. These people will process your order without you signing off on a proof. Horible customer service

Horrible customer service. Never shipped. Never responded.
Waste of time. Huge disappointment

This company is a joke. I purchased two banners and chose upload artwork later. Upon attempting to do so, their website does not allow any file types to be uploaded. When trying to call customer service I was on hold for over 70 minutes while being in queue number one for over 50 minutes. Middle of the day too. Their chat is just a chatbot that always replies with “I don’t understand your request’ no matter what I asked. Never again!

My table runner looks amazing and will bring a touch of Class and beauty to my check-in table

Extremely poor customer service. Paid $200 for expedited shipping and after issues on Fedex, Best of Signs was unable to provide any assistance with re-routing the package. Said multiple times they would update within a few days and never did. Refused to refund shipping charge. BTW their policy for getting back to you on simple tasks is 24-48 hours...

I just want to shout out this company for A+ quality and customer service!! I initially placed my order for 2 big head cutouts. Their prices were very reasonable compared to other companies for the same product. When I received my order…..both of my cutouts were damaged…..one completely broken in half and the other one not completely broken but severely creased and close to breaking. I was very disappointed and knew I only had a few days before the event. I called the company stressed my concerns and urgency to get a replacement. I called on Monday, resolution center contacted me on Tuesday, either I could get a credit or reorder……definitely wanted a reorder because I am that grandma and needed these for my grand daughter’s event. They promised I would get them with express shipping in time for the program. They were delivered on Friday and I am so elated. My granddaughter has no idea I had these made and can’t to surprise her and display them proudly. Thank you Best of Signs and I will definitely be ordering again from this company!!!

HORRIBLE! I placed my order on September 23, 2025 with a promise delivery date of October 2. Come October 4 I notify them that I have not received anything. To which they respond that I never approved the email they sent me. (No email was sent). So I told them to just print it, and received it October 9. The order comes in with only 1 of the 2 30ft banners I ordered. I contacted them Friday October 10 and was told it would be 24 hours, by email, because they don't do phone. Waited and heard nothing. So I contacted them again on saturday in which they then emailed me on sunday asking for pictures. I sent a pic and video, was told again 24 hours. After not hearing anything I called them monday and was told I would hear something within 3 hours. On Tuesday I called and was told 2 hours, and I said that was unacceptable and spoke to them about the whole issue with not hearing back. They promised I would. I called back after two hours in which they said I would get an email. I said I just needed a refund. I get another email asking me to remove the item from the package. I emailed back that I just needed a refund, and I pointed out the end, and the weight (which obviously couldn't be two banners). And had to order from another company. Customer service is an absolute joke. DO NOT waste your money! They cheap because they scam!.

I never got my order and never got a refund. They charge you for expedited shipping that they can’t deliver on and will just send you an email saying they can’t get it to you on that date even when you pay expedited shipping fees. I still never got the order nor did I get a refund.
INVOICE
#BS360897321757978230-1319901
Date 15. Sep. 2025

I paid $180 for faster shipping, and never received it on that did, and they asked me to wait more 3 days, when i asked for a shipping refund, they refused.. telling me to reach again if i didn’t receive it in the next 3 days

I specifically ordered from this company in order to receive it by a certain date for an event. The company sent a proof with no button to press “approve” but just a comment box where I physically wrote “approved”. They did nothing for 2 days and then sent another proof- again which did not have an approve button. I again commented “approved” and they then sent me an email saying the items would be delivered 4 days later now- due to delay in proof approval (which was NOT a delay on my part). So now I’m going to have not enough time to stuff and finalize our bags before our event even though I did everything right on my end. Would not recommend. This is my first time as a customer and I will not be a repeat customer.

Terrible late shipping, they make in India and shipping is terrible late. My Event got screw up with no banner. I wish I could see previous comments of others before order from them. I'm so mad!

I should have done some research and read the reviews before doing business with this company. Stay away do not order for them no matter how enticing he may look. I created the order paid for express shipping and service. Received a phone call from the company confirming my order so they can expedite the production and the shipping. Have never received any tracking for the order and the arrival date is past due. Extremely dissatisfied with this company. Do not use them. You've been warned.

Shipping FAILED! Paid extra to have shipped, week later they say ill get my package on time, its in FRANCE! I cant use for my event so its worthless. India junk scam company

⚠️ WARNING: Worst Company Ever – Avoid at All Costs!

I’ve been a loyal customer for 8 years, but this company has completely fallen apart. My last two orders were an absolute nightmare. I spent over 6 hours on the phone with customer support trying to fix their mistakes, and they still failed to deliver.

I even paid an extra $200 for expedited shipping, yet the package arrived late — AFTER my event — making it completely useless. That’s $700 wasted on this order alone.

Their customer service is incompetent, their shipping is unreliable, and their support team can’t resolve anything. After years of loyalty, I’ll never order from them again. If you value your time, money, or sanity — stay far away from this company.expedided shipping. A wates of $700 for this order. It came afeter my event

I ordered from them when I saw they were a US company. My order shipped and has been stuck in Memphis TN for 9 days now saying it was an international shipment and needed additional paperwork. I contacted them twice, first time told it was in customs (like I didn’t know that) and second time I have had not response. No idea when or if I will ever get this order.

I ordered a vinyl decal but was told the quality of my photo was too low..i just jad a magnet made the same size and requested the artwork that they used as they upgraded the image.

I sent the image that printed on the magnet that printed great, they told me it was still no good. They want to charge me to make the image better, i said no refund me. They will not refund me they are keeping the project on hold. I told them cancel the project the project and rwfund me, they wont

Im going to the FTC a my Atty general to get my money back, what an unethical company Best os sign is!

Response:

Nobody has reached out to me saying the project was cancelled and my refund is being initiated.

As far as recreation, you told me the picture would be slightly different, not what I want. A magnet company was able to upgrade my photo easily and provided a beautiful print.

Your company is low talent and low ethics, youve kept me captive for works by asking me, why do you want to cancel, I think ive answered you ovef 100 times, I am not paying for a low quality product. MOST HORRIBLE COMPANY IVE EVER DEALT WITH!!!

We had two different 8'x8' fabric backdrop signs printed. They are PERFECT! Great fabric and excellent print quality. AND a FANTASTIC price too. We're a non-profit and I shopped all over for the best price till I found Bestofsigns. Took only 2 weeks to receive. We couldn't be happier and will use Bestofsigns again!

I have placed two orders over a period of a month with Best of Signs. Neither order went smoothly at all. The first order came out of the box with a defective item, which took about a week to resolve and several phone calls. The second issue also with the first product order was for a pop up frame that was defective. 2 of the clips that allow the frame to stay open and in place were broken in the bag before I ever used the product. Another round of emails, pictures, and screaming and yelling, and an hour in chat with a representative, who by the way has been very nice, and MAYBE it's all resolved. I even paid 24.00 extra for quick shipping on an item that did not come when promised and as of this writing I still don't have it. They wanted to offer me 50 percent back for the extra shipping that I paid and did not get. Once again, after some screaming, they relented and have refunded me the total of the extra shipping.
My question is not with the end product, but the customer service is lacking in so many way. Why do you people make it so difficult to do business with you?

First they say they shipped my product but it never got to me. I opened a ticket. They promised to do sign on deliver. I did not recive it so I opened a n ew ticket to find out their "fedex label" had no address on it at all, just the town I live in. So I complained about that and they told me it was my fault I left a typo. HOW IS NO ADDRESS ON THE LABEL A TYPO? They won't give me my money back and want to close my ticket. Their own terms of services says they have to ship it to me and I'm going to file a complaint with the BBB.