Betmac1 Avis 106

TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

To all, do yourselves a favour and read through the reviews that unhappy customers have wrote! I've seen a few reviews all saying the same thing that when they try to email betmac it bounces back and... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Worse casino iv ever played in my life ever bonus buy on every game i played over 60 every one loses wouldnt advice anyone playing on it really bad dont know if they payout or not didnt try or win any... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Having read other reviews I thought is it really this bad? Well im afraid to say it is. On my first attempt of withdrawal ive been asked for so much verification that you could write a book on it. Mor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve played on Betmac1 for a while and it’s easily one of the better sites I’ve used. The slots actually feel fair — I’ve had decent wins and the payouts always came through without stress. Never fe... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de service de jeux

Écrit par l'entreprise

Betmac captures the full spectrum of modern gambling, from high-energy slots to immersive live dealer rooms that recreate the authentic atmosphere of a world-class casino. So whether you are a newcomer or a seasoned pro, BetMac caters to every level of expertise. Our library spans from nostalgic, fruit-themed classics with intuitive gameplay to cutting-edge video slots featuring advanced multipliers, unique symbols, and high-volatility mechanics. The crown jewel of the experience is our Live Casino. Powered by industry-leading providers, our live rooms bring the casino floor to your screen in stunning detail. Join a table at any time to test your skills in roulette, baccarat, or blackjack against professional dealers and real opponents—all in real-time.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

106 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 1 sur 5 étoiles

Either this site is a scam or the RTP’s…

Either this site is a scam or the RTP’s are awful. When any 2 bonus tiles are spun, the third one doesn’t happen ever. Also, on some games it gives you respins and there are mini, minor, or mega. This are never ever collected. When I topped up, and needed to go to my banking app to authorise, it kept giving me different organisations in China, England, Nigeria. And not the name of the business. I would avoid and try a reputable company. Whilst the reply below is a bog standard reply, it’s BS, and I would try a genuinely reputable company

17 mars 2025
Avis spontané
Logo de Betmac1

Réponse : Betmac1

Hi there,

Thank you for getting in touch with us.

Please note that we are fully licensed and regulated casino, and all our game providers and payment processors are also fully licensed and adhere to strict industry standards.

This ensures that our players are receiving a safe and secure experience while using our platform.

Still, if you have any additional concerns, we urge you to reach out directly to us via chat or email at support@betmac.com . Our team remains available 24/7 to assist you and ensure you receive the best possible support

Regards,

Noté 4 sur 5 étoiles

Put in and withdrew double the amount…

Put in and withdrew double the amount out. Took less than 24 hrs appeared in the bank. Was a little slow at first before started to win , but overall decent casino and good amount of slots to play on

13 mars 2025
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Logo de Betmac1

Réponse : Betmac1

Thank you for your kind words! We're happy to have you with us and glad to hear you're enjoying the platform and that the withdrawal process went smoothly.

Withdrawal times can sometimes vary depending on the payment method chosen, but rest assured, our players always receive what’s theirs.

Hope you keep having fun, there are over 3,000 games waiting to be explored!
If you ever need any assistance, feel free to reach out to support@betmac.com, our team is always here for you!

Happy spinning!

Noté 2 sur 5 étoiles

Not a scam site ???? Not so sure now (after reading some…

Not a scam site (after reading some comments) I've won a nd recived money in my bank the only problem the slots have gone stone cold since my win. i gamble a little bit every day and 6 days straight the slots are not playing like they did in the first few days on this site I'm hoping it's just down to bad luck but it feels like the slots are clocking my movements on this site . It's been another 2 weeks of losses not even coming close to a good win every bonus has been under 20x and taking 3 times that money to get. Im dropping a star for this because the slots have gone stone cold and now the sites been off for over a week making me think something more than a revamp of the sites happening

13 mars 2025
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Réponse : Betmac1

We’re really happy to have you as part of the Betti community! Big congrats on your win!

To reassure you, our slots operate on a completely random system, powered by Random Number Generators (RNGs), ensuring fair play at all times. Every spin is independent, so while streaks can happen, luck can always turn around and we’re sure yours will too!

Thanks for playing with us, and we’re wishing you the best of luck on your next spins! If you ever need anything, feel free to reach out to our support team at support@betmac.com
Happy gaming!

Noté 1 sur 5 étoiles

Wow wish I had read the reviews before…

Wow wish I had read the reviews before wasting my money I’m a gambler wasting money goes with the territory, but the so called customer support is a joke I will give a special mention to Tyler who must new to customer support as he hasn’t grasped the concept, a two minute chat turned into 30 minutes only to be told about this all seeing sage that I would need to email the company to close my account, if you don’t deal well with idiots I would steer well clear of this site

9 mars 2025
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Réponse : Betmac1

We’ve all had our first days! 😊 Please know that you can always reach us at support@betmac.com. Our high Customer Support Satisfaction Score reflects the dedication of our team in providing excellent support and ensuring a great experience for our players.

For account closure, as per our Terms & Conditions, if you haven’t already, please email our support team to request it. And if you ever need any assistance, let us know, we’re here to make your time as enjoyable as possible.

Noté 5 sur 5 étoiles

I dont get all the negative reviews

I dont get all the negative reviews? Did anyone else try a withdrawal and was it processed instantly like they promise? It worked for me =)

1 mars 2025
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Réponse : Betmac1

Thank you for sharing your genuine experience! We’re happy to hear that you enjoy playing at Betmac and that your withdrawal was processed smoothly.

As a small thank you for your 5-star review, we’d love to send you a gift! Please reach out to our support team at support@betmac.com, and they’ll be happy to sort it out for you.

Wishing you more great wins and happy gaming!

Noté 1 sur 5 étoiles

Scam

I joined, deposited and went to play but no funds arrived in my account! They then turned off the live chat so I was unable to try and sort. Enough said…..avoid!

4 mars 2025
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Réponse : Betmac1

Please know that withdrawal processing times can vary depending on the payment method chosen, but rest assured that all winnings will always be paid out accordingly.
We want to make sure everything is sorted for you, so if you have any concerns or need any assistance, please don’t hesitate to reach out to our support team at support@betmac.com.
We’re here to help and will gladly look into this for you.

Looking forward to resolving this for you, and we appreciate your patience.
Happy gaming!

Noté 1 sur 5 étoiles

Scam casino doesn't pay out

Scam casino doesn't pay out, doing a video on them on youtube all the 5* on here are from internal employee emails if you deposit expect no money back they just take your money the games are legit but they will not pay you out if you win and try to withdraw.......update to this I see you have tried to contact me you have my email and this review is genuine I'm not looking for a explanation on your side I was suggested to investigate your company for content you have been tested via your site, operations, policies and misinformation by certain affiliates who are also getting videos done on them I hope this puts it into context for you Betmac do not phone me again you have my email if you publicly want a conversation as anything on your part will be part of the content......update ignore their reply betmac do not operate on transparency it will be shown in the video also you are mistaken if you are thinking this is a withdrawl process problem this was an investigation I know you you don't pay out

2 mars 2025
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Réponse : Betmac1

We’re sorry to hear about your concerns. Please know that Betmac operates with transparency, and all withdrawals follow standard verification procedures to ensure security for our players. If you’re experiencing any issues with a withdrawal, we encourage you to reach out to our support team at support@betmac.com, we’re here to assist and clarify any concerns.

We aim to provide a fair and enjoyable gaming experience for all our players, and we’d love the opportunity to resolve this for you.

Noté 1 sur 5 étoiles

Not available in your country

Apon joining i deposited almost £200 , started to win some slot games which i was playing when joined won £390 on game an wasn't able to withdraw any , the games were then blocked from me the ones i was winning on , couldnt deposit it was failing all the time as wanted more than the £20 i was depositing :( the games would say not available in my country which was rubbish as i was playing them the day i joined so then i couldn't get any of the items i purchased from their store to work & used my loyalty points , and they wouldnt work i had to go on chat on the site every time i was on it to complain and they wouldnt work change the game to another not working game so all in i deposited about 260 & waste of time did not even have fun because of all the games not working or able to deposit & almost £300 down very very bad service & website :( & oh yes also the carry on with withdrawing & also documents demanded to be in pdf format oh my , took me 4 days & my gran couldn't join because she could not do this . I won almost 1000 or more have not seen any & was fooled by this ridicules, & has bogus feeling of it due to them blocking the games from me but taking my funds its bogus dodgy , scam like website who call them selfs a CASINO! lmao yeh right …..

9 février 2025
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Réponse : Betmac1

Thank you for taking the time to share your experience, we're sorry to hear that it wasn’t what you had hoped for. Betmac is a growing platform, and we’re continuously improving to provide a seamless and enjoyable gaming experience. Game availability can sometimes change based on provider restrictions.

Regarding withdrawals and document verification, these processes are in place to ensure security and compliance, but we always aim to make them as smooth as possible. If you're still facing issues, please reach out to our support team at support@betmac.com they're always here to assist with anything you need.

Noté 1 sur 5 étoiles

Absolutely terrible company the worst I…

Absolutely terrible company the worst I have ever played on or encountered in my life!!!! First of all just to let everyone know here who considers of registering an account or depositing with this charlatan of a company DO NOT!!! Minimum withdrawal is 100 euros and if you deposit they send you through hoops literally a marathon to withdraw your own money back and get this after you have found out your iban number and bic/swift number from your bank and provided them with literally about 10 pieces of documentation to verify your identity then they still decline your payment and wont let you withdraw your own money as apparently per there terms and conditions you need to wager ×1 of your own money before you can even withdraw!! Wow shocked and flabbergasted is an understatement here with these blood sucking leeches!!! No wonder I have never heard of them before they need to be put our of business!! I dont like there website there casino and games are awful and I've decided I dont want to gamble anymore in my life but these creeps are trying to force me to gamble!!

21 février 2025
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Réponse : Betmac1

We understand that these procedures can sometimes feel overwhelming, and our support team at support@betmac.com is always here to assist you every step of the way.
Our withdrawal process follows industry-standard security and verification measures to ensure a safe and fair environment for all players. The minimum withdrawal amount and wagering requirements for deposits are clearly stated in our terms, as part of our commitment to transparency.
If there’s anything we can do to help clarify or resolve your concerns, please don’t hesitate to reach out.
We’d love to turn your experience around.
Happy gaming!

Noté 1 sur 5 étoiles

One of the worst casinos I have played…

One of the worst casinos I have played at in 20 years of playing at online casinos.
No pragmatic slots, infact not many slots at all and hardly any of them work.
The slots that do work play terribly.
I felt as if I was playing at a casino site that was half finished.
Really really bad.

15 février 2025
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Logo de Betmac1

Réponse : Betmac1

We appreciate your feedback and understand how important a great game selection is to your experience. Betmac is a fresh operator, and we are continuously working to expand and improve our game offerings to suit our players' preferences better. Your input helps us continue shaping the platform into a place you’ll truly enjoy.

Our goal is to create a fun and enjoyable gaming environment, and we’re committed to making Betmac better every day. If there’s anything you need or any way we can assist you, our support team is just a click away.

We hope to bring you a selection of games you’ll love, stay tuned for updates!

Noté 5 sur 5 étoiles

100% satisfied


I signed up to betmac and asked for my account to be closed after I didn't win on the welcome bonus. While my account was still open I put in £20 and won a bit. Asked for a 400 euro withdrawal and it arrived today.

Annoying thing was that my account closed on my while I was still playing and I had 50+ euros balance remaining. Not sure what is going to happen to that.

Positives for that casino, even tho I played there one day are:

No issues with withdrawal.

kyc passed the same day.

They take responsible gambling seriously and closed my account within hours of asking, just to bloody quick lol.

So while I didn't get much of a chance to play there, I didn't come across any issues within the few hours while I was playing there. I spoke to their online chat who were friendly and knowledgeable.

So for a new casino it seems legit and they are looking to be a serious contender within the none gamstop casino world.

7 février 2025
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Réponse : Betmac1

Thank you so much for taking the time to leave such a fantastic 5-star review! We truly appreciate your kind words and support. As a token of our appreciation, please reach out to our support team at support@betmac.com, and they’ll be happy to arrange a small gift for you.

Always know that our support team is here to assist you with whatever you need. We look forward to continuing to provide you with the best experience possible.
Happy gaming!

Noté 1 sur 5 étoiles

Yet another scam casino that bombards…

Yet another scam casino that bombards vulnerable players registered with gamstop, they have no license to be operating in the uk or to accept uk players. They hope and prey that they get you on the downturn of you addiction and register, you will never win as their games glitch and reset! You will chase the win and spend hundreds! Only then to find you details have been given to numerous other entities because to operate they need to disguise themselves as other business to miscode payments, which is against the law!! You will wake up and have purchased courses from Nigeria books that don’t exist and given umpteen pounds to content creators. Luckily the uk does offer some protection and visa and Mastercard have rules about using the wrong MCC. If the correct MCC was used then vulnerable people would be protected from these vultures!!!!

The claims entered below are completely false. They are not licensed or regulated in the UK.

6 février 2025
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Réponse : Betmac1

Hi there,

Thank you for getting in touch with us.

Please note that we are a fully licensed and regulated casino, and all our game providers and payment processors are also fully licensed and adhere to strict industry standards.

This ensures that our players are receiving a safe and secure experience while using our platform.

Still, if you have any additional concerns, we urge you to reach out directly to us via chat or email at support@betmac.com . Our team remains available 24/7 to assist you and ensure you receive the best possible support

Regards,

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