Better - Morden Leisure Centre Avis 

91
•
TrustScore 4 sur 5

4,1

London Rd, SM4 5HE Morden, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Really nice gym and pool. However, on my first visit with my junior membership I wasn't aware I had to book so I wasn't given a wristband. During my workout an employee came and interrogated me like... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good reception team at morden leisure centre not only for my kids who are learning to swim but also for my clients (disabled) who have genuinely inclusive experience. Harley at reception is excep... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The company Better at Morden leisure are a friendly bunch of people. Nothing is too much always there to help you enjoy your gym experience. Changing rooms are an ongoing need of a deep clean and one... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a full hour induction session with Mr. George from Better Gym at Morden Leisure Centre. He was a fantastic trainer who guided me through my fitness goals, frequency of visits, and created a pers... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Centre de loisirs
  2. aussi dans
  3. Bibliothèque
  4. Centre de fitness
  5. Piscine couverte
  6. Piscine extérieure
  7. Salle de gym

Écrit par l'entreprise

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Coordonnées de contact

  • London Rd, SM4 5HE, Morden, Royaume-Uni

4,1

Bien

TrustScore 4 sur 5

91 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(91)

5 424 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

it is so good for young kids to swim in…

it is so good for young kids to swim in Warm water, excellent experience for parents, too

13 mai 2026
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Hi Bobo,

Thanks for your review.

We are so pleased to hear that you are enjoying Morden Leisure Centre!

Warm Regards

Hazal

Noté 5 sur 5 étoiles

Great Centre

Great Centre, great staff and really good facilities

2 mai 2026
Avis spontané
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Hi Jay

Thanks for your review.

We appreciate you awarding us 5 stars

It is great to hear that you are enjoying the Modern Leisure Centre, and we look forward to welcoming you back soon!

Kind Regards

Rachel

Noté 5 sur 5 étoiles
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Hi Chidera,

Thank you for your lovely review!

We're overjoyed to hear that you find our Morden Leisure Centre very nice and family friendly.

We can't wait to see you again soon!

Warm Regards, 

Kaisha

Noté 3 sur 5 étoiles

So the facility is clean nice and well…

So the facility is clean nice and well maintained with the centre being right outside my home however, it’s a leisure centre not a full gym so it’s rather small but the main con is the fact that I waited two years to turn 16 so that I can use free weights as part of their “policy” but as soon as I started lifting again one of the employees told me that I could use it and had to “upgrade” to a full membership due to being junior. She said it in quite a rude way and a full membership is like triple a junior memberships price.

13 avril 2026
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Hi Tasleem,

Thank you for your feedback!

We’re really pleased to hear you find our Morden Leisure Centre clean, well-maintained, and conveniently located.

We’re sorry to hear about your experience regarding the free weights and how this was communicated to you. 

We understand how frustrating this must have been, especially after waiting to reach the age requirement. 

Our membership policies around junior and full access are in place for safety and insurance reasons, so you would need to be on a Student or Centre Membership to use the weights during an 'adult' gym session.

We deeply apologise for the way this was communicated to you during your session, and we’re more than happy to address this with the team.

Thank you again for bringing this to our attention!

Warm Regards,  

Kaisha

Noté 5 sur 5 étoiles

The facilities are clean and modern…

The facilities are clean and modern with friendly engaging and knowledgeable staff.

8 avril 2026
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Hi,

Thanks for your review.

We are so pleased to hear that you are enjoying Morden Leisure Centre!

Warm Regards

Hazal

Noté 5 sur 5 étoiles

Good facilities and easy to book classes

Good facilities and easy to book classes

26 mars 2026
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Hi Susan 

Thank you for your review. 

We are very pleased to see that you are enjoying the facilities at Morden Leisure Centre. 

It is also great to know that you find booking fitness classes easy to navigate, and we hope you like the new Better App!

Kind Regards

Amir

Noté 5 sur 5 étoiles

Its excellent highly recommend it if…

Its excellent highly recommend it if you goal is to win in life.

You can go there at 6 in the morning and use all the machines with no interventions.

Take a great shower

And you can go downstairs to the coffee shop and get on with any work tasks you need to get done or if your a student and you want to get some revision in before education.

Building has exquisite natural light and friendly staff.

I highly recommend it.

1 mars 2026
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Hi Chay,

Thank you for your fantastic review!

We are so delighted to hear that you are enjoying Morden Leisure Centre.

We appreciate you recommending us and thank you for your support!

Warm Regards

Hazal

Noté 5 sur 5 étoiles

The swimming pool and facilities are…

The swimming pool and facilities are very clean and the staff very welcoming, friendly and helpful. I'm recommending the centre to my friends as well.

3 mars 2026
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Hi Nicole,

Thanks for your review.

We are so pleased to hear that you are enjoying Morden Leisure Centre and that you recommend us - we appreciate it!

Warm Regards

Hazal

Noté 5 sur 5 étoiles

I think it's very good value for money

I think it's very good value for money, although it's a pity I have to book to use the pool and exercise classes.

15 février 2026
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Hello Bruce,

Thank you for your 5-Star review.

We’re delighted to hear that you find The Morden Leisure Centre to be great value for money.

Booking for swimming and fitness classes allows us to manage capacity in both the pool and classes, and we’re sorry if this has been inconvenient for you.

We hope to welcome you back again soon.

Noté 5 sur 5 étoiles

Super friendly staff and clean, well equipped gym

Really impressed with Morden Leisure Centre. I'm a new returner to the gym and have been impressed with the range of equipment and the cleanliness of the gym. Also a shout out to a super helpful staff member Adrienne on the front desk - she is really patient and polite to everyone. (I've had some issues with an account and she's been great at resolving things and never flustered). Nearly all the staff I've seen are super helpful and approachable.
I've not used the classes or pool but from a gym perspective think it is great value for money. Slight watch out on what time you attend (the junior gym hours can be very busy with younger people).

8 février 2026
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Hello Yvonne,

Thank you very much for your comments and feedback.

We are delighted to that you are enjoying the facilities at the Morden Leisure centre, and you found our front of house staff to be very supportive.

Thank you for choosing the Morden Leisure Centre.

Kind regards

Noté 4 sur 5 étoiles

Swimming teachers are great

The swimming teachers have good at their job and friendly too.

27 janvier 2026
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Hello Tosigno,

Thank you for your review.

I am happy to know that you find the swim coaches at Morden  Leisure  Centre, to be friendly and good at their jobs.

Kind regards

Noté 5 sur 5 étoiles

Great sport center in Morden

I love the location and the pool open on the park. The yoga class I tested is great!

16 janvier 2026
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Hi,

Thank you for your amazing review!

We're so happy to hear that you enjoy the location and the pool facilities available at Morden Leisure Centre.

It's also great to know that you enjoyed the yoga class you had booked!

Warm Regards,

Kaisha

Noté 5 sur 5 étoiles
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Hello Matt,

Thank you for your 5-Star review.

We are delighted to know that your are enjoying the facilities at Morden Leisure Centre.

Kind regards

Noté 5 sur 5 étoiles

Swimming lesson

Excellent swimming class at 4:45pm on a Monday, very welcoming for a child who loves the water but is nervous of new experiences

5 janvier 2026
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Hello Natalie,

Thank you very much for your 5-star review.

We are delight to know that your child is enjoying the swimming lessons.

Kind regards

Noté 5 sur 5 étoiles

Quick and efficient

I experienced very good service for the problem I had buying a new membership. Abbi was very helpful. With a quick reply to my quierie. I couldn't fault the service at all.

5 janvier 2026
Avis spontané
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Hi Doreen,

Thank you so much for sharing your experience! 

We're thrilled to hear that Abbi was able to assist you quickly and effectively with your membership. 

We're also happy that you couldn't find faults with the service you received.

Warm Regards,

Kaisha

Noté 2 sur 5 étoiles

Membership fee

Not enough classes
Membership fee increases too quickly
(Expensive compared to other gym)
No sauna
Not enough substitute instructors

24 décembre 2025
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Thank you for sharing your experience with us, Eun-Young,
We truly appreciate your honest feedback.

Kind Regards

Noté 2 sur 5 étoiles

No support for startes

The facility itself is decent, but adult beginners don’t get the support they need. Classes are overcrowded, the pool space is limited, and instructors change almost every week. The new instructors arrive with little context and offer very little guidance. I’ve been attending for over two months with almost no progress. It’s a good place if you already know how to swim and want to practice, but not suitable for adults starting from scratch

14 novembre 2025
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Hello Anil,


Thank you for sharing your feedback about your experience at Morden Leisure Centre. 

We’re truly sorry to hear that the adult beginner swimming classes haven’t met your expectations. We understand how important consistent support and guidance are when learning to swim.

Your comments about overcrowded classes, limited pool space, and frequent instructor changes are concerning. 

We’ll review these issues with the local team to ensure improvements are made. Our goal is to provide a supportive environment for all learners, and your feedback helps us identify where we need to do better.

If you’d like, we can assist you in finding an alternative centre with smaller classes or more consistent instruction. Please reach out to us at [customerservices@gll.org], and we’ll be happy to help.

Kind Regards


Thank you again for bringing this to our attention.

Noté 4 sur 5 étoiles

Swimming for toddlers

Lovely place and staff. A bit hard orientation on the first day

13 septembre 2025
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Hello Mordern,

Thank you for your fantastic review!



We are so delighted to hear that you are enjoying our facility in Mordern leaisure centre.



We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.



We have also passed on your comments to the centre!



Warm Regards
Aaiasa

Noté 5 sur 5 étoiles

Easy to join a nice sports facility

Website was very clear and easy to use to join my local sports centre. Really enjoying the pool and gym facilities in a friendly environment with helpful staff at a fair membership price. Awesome.

10 septembre 2025
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Hello Andrew,

Thank you for your comments and Feedback.

Kind Regards

Noté 3 sur 5 étoiles

Place is clean but very crowded

Place is clean but very crowded. Gym is very average, lacking so many machine,

9 septembre 2025
Logo de Better - Morden Leisure Centre

Réponse de Better - Morden Leisure Centre

Hello Dr Imad,

Thank you for your feedback,

We appreciate you providing us with this valuable feedback as this helps us improve.

We have forwarded your comments to the centre and have asked that they investigate the issues you have raised.

Kind regrads
Aaiasa

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus