Big Brother All Security Ltd Avis 

92
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Never watched a more dreary ,uninteresting group.You are obviously scraping the barrel!!! As for AJ ! Her outfits are atrocious, in particular last night’s, 18th April. I honestly thought she was wea... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Alarm installed but no handover. We have cancelled our contract and would not recommend this provider. In the words of Big Brother "Connecting the (Texecom) app is not part of the commissioning t... Voir plus

Noté 5 sur 5 étoiles

Engineer whom we had not seen before gave us sufficient warning to book parking. The maintenance was carried out efficiently and in a friendly and helpful manner. Took slightly longer than usual becau... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Big Brother are very organised, efficient, tech savvy, and have great people. Dan in Sales was very helpful and answered specific questions rather than having a sales pitch. Ben - who installed our bu... Voir plus

À propos de l'entreprise

  1. Magasin d'équipement de sécurité
  2. aussi dans
  3. Magasin d'outillage

Informations provenant de diverses sources externes

Big Brother All Security Ltd is an NSI & Safecontractor Security Installation accredited company, with a proven track record in providing professional and knowledgeable advice, installation, maintenance and monitoring or security systems. Our team have many years’ of experience in Security Installation services so there isn’t anything we can’t help with. Here at Big Brother All Security Ltd we also provide maintenance and monitoring services for all of our security systems. We are also able to assist with systems that we have not supplied. We also offer Free Site Surveys and Consultations at your premises to provide you with further information and assurance on the security installation that you required.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

92 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

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3,5

Tous les avis

(92)

0 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Never watched a more dreary…

Never watched a more dreary ,uninteresting group.You are obviously scraping the barrel!!!
As for AJ ! Her outfits are atrocious, in particular last night’s, 18th April. I honestly thought she was wearing a NAPPY. Who on earth chooses the outfits? They need SACKING.

18 avril 2025
Avis spontané
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Réponse de Big Brother All Security Ltd

Thanks for the review Judy however I think this is meant for the Big Brother Reality TV show, not us.
Hoping you can remove this review and re-direct it appropriately.

Noté 1 sur 5 étoiles

Half job

Alarm installed but no handover. We have cancelled our contract and would not recommend this provider.

In the words of Big Brother "Connecting the (Texecom) app is not part of the commissioning to ensure that the alarm is working"

Please also beware of their 12 month rolling maintenance contract. They will not remind you and they have a 12 month cancellation.

27 février 2025
Avis spontané
Noté 5 sur 5 étoiles

I have been with Big Brother for a…

I have been with Big Brother for a number of years and I just cannot fault Big Brother. I just had my yearly health check two weeks ago and an Engineer called Alfred attended. I find him most professional, extremely tidy and most of all has great communication skills. Well done Alfred. See you next year!!

2 février 2024
Avis spontané
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Réponse de Big Brother All Security Ltd

Thanks so much Yvonne.
It's been great having you as part of the BBAS family

Noté 5 sur 5 étoiles

Great Health Check Service

Have installed the intruder system and on the silver maintenance service for 5 years. The company will remind you for making annual health check service for the alarm system when due and the service provides make me peace of mind.

1 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from their whole team…

Excellent service from their whole team from start to finish, the quote was done on time, the job was finished and the place was left clean and tidy. Thank you for the advice and guidance all the way through. Parag Joshi

11 novembre 2023
Avis spontané
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Réponse de Big Brother All Security Ltd

Thank you very much Paraj for taking the time to write a lovely review.
We appreciate you and your custom

Noté 5 sur 5 étoiles

Alfredo of BIG BROTHER was so…

Alfredo of BIG BROTHER was so courteous, efficient, competent. I was exceptionally pleased with the service particularly because he was able to wait till I finished my work and arrive then at 3:15 pm!! Having a narrower time slot to visit makes all the difference! Jeanne

27 octobre 2023
Avis spontané
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Réponse de Big Brother All Security Ltd

Thank you so very much for your lovely review Jeanne

Noté 5 sur 5 étoiles

Great job. Many thanks.

The engineer came on time, was polite & courteous, showed me how to operate my control box (which I had forgotten over time!) and set up a pet friendly sensor in the lounge. He then completed a full system check, replacing batteries where needed. A great service, excellent all round. Thank you.

12 octobre 2023
Avis spontané
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Réponse de Big Brother All Security Ltd

Thank you very much for taking the time to leave us a review Roger. We appreciate you as our client

Noté 5 sur 5 étoiles

There was a delay for the day we had to…

There was a delay for the day we had to get the check done. It was pushed back and Lia organised for someone to come on Saturday for no extra charge to make up for that. Alfred was great and completed the yearly maintenance check, replaced all batteries and explained few things I asked. Totally recommend.

30 septembre 2023
Avis spontané
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Réponse de Big Brother All Security Ltd

Thank you so much for the wonderful review Daniele.

We truly appreciate when our current clients take time out to leave reviews which helps our business and future clients.

Noté 5 sur 5 étoiles

I have used Big Brother for 8 years

I have used Big Brother for about 8 years and have always found them to be honest and professional. On this recent installation they went above and beyond to make sure that parts on back order were delivered across London by courier in minutes so everything could be installed on the same day.

14 août 2023
Avis spontané
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Réponse de Big Brother All Security Ltd

Thank you Natalie. We truly appreciate your kind review

Noté 5 sur 5 étoiles

The team were super professional

The team were super professional, quick, tidy and very helpful in sorting a number of additional requirements which came up on the job whilst onsite. Overall would highly recommend to Big Brother Security to anyone who is looking for a thorough, end to end service to secure their homes!

5 juillet 2023
Avis spontané
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Réponse de Big Brother All Security Ltd

Thanks so much for the kind review Krishan.
We really appreciate you taking the time.

Noté 5 sur 5 étoiles

Jobs don't always go to plan

Jobs don't always go to plan, and when that happens, it is about how that is dealt with. All I can really say is that they offer proper old fashioned customer service in an efficient, and cost effective manner. Highly recommended.

28 juin 2023
Avis spontané
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Réponse de Big Brother All Security Ltd

Really appreciate your feedback Andrew and glad to have you as one of our valued customers

Noté 5 sur 5 étoiles

Richard

Fast, efficient & friendly service
many thanks

18 mai 2023
Avis spontané
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Réponse de Big Brother All Security Ltd

Thank you very much for your kind words Richard . If you need our services again in the future, please do not hesitate to get back in touch.

Noté 5 sur 5 étoiles

Highly recommend

We had an upgrade on our alarm and the engineers who attended were friendly, knowledgeable and respectful of our home.I would highly recommend Big Brother.
Many thanks.

21 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

I had an issue accessing information on…

I had an issue accessing information on my cameras, an engineers visit proved fruitful being polite patient professional & knowledgeable. Highly recommended

15 mars 2023
Avis spontané
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Réponse de Big Brother All Security Ltd

Thank you very much for the kind words. We aim to provide the best service for our clients, new and existing.

Noté 5 sur 5 étoiles

Friendly technician

Friendly technician, changed all internal batteries remotes and ran a check of the system.
Happy with the service.

18 octobre 2022
Avis spontané
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Réponse de Big Brother All Security Ltd

Thank you for your lovely review Mr Hughes. We appreciate you as our valued customer

Noté 5 sur 5 étoiles

Friendly engineer

Friendly engineer, punctual, no hassle, they pretty much organise everything for me and its reasonably priced. Very happy.

7 mars 2022
Avis spontané
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Réponse de Big Brother All Security Ltd

Thank you for your positive review. We will ensure to pass on your kind words to our engineer.

Noté 5 sur 5 étoiles

Always

Always, good service from Big Brother we have had their alarm system for many years. Engineer came for the Annual check today ,and as usual was very professional and friendly. No hesitation to recommend.

13 décembre 2021
Avis spontané
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Réponse de Big Brother All Security Ltd

Thank you very much for your positive review.
I will ensure that we pass on your kind words to our engineer. We hope you have a prosperous New Year

Noté 5 sur 5 étoiles

Had this Alarm system for several years…

Had this Alarm system for several years and all of the Engineers always professional and thorough when they complete the annual check. Feel reassured and happy to recommend them.

30 novembre 2021
Avis spontané
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Réponse de Big Brother All Security Ltd

Thank you for your review.
We’re happy to be of service.

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