Disapointed in financial department service. I called to have haul away added during pickup and instead of charging my Visa the $99 fee, the service rep added the entire purchase price onto the card.... Voir plus
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Lisez les avis des autres
The buying process was flawless as we worked with a very knowledgeable employee, Cory, who explained things very well. We did encounter a delivery problem, but the store manager was quick to resolve... Voir plus
I thought the purchasing process was fine, except that I purchased the warranties and premium installation packages only to find out that to change the dryer door opening Big Sandy said it would be AN... Voir plus
Really enjoyed our salesman, Stephen, he listened when we said we knew what we wanted and didn't push! Our washer came in before we were expecting it. Only downfall was I texted to check on the order... Voir plus
À propos de l'entreprise
- Magasin de meubles
- Magasin d'électroménager
- Magasin de meubles de salon
- Magasin de matelas
- Magasin de réfrigérateurs
Écrit par l'entreprise
Big Sandy Superstore is a premier home furnishings retailer serving families across the Midwest and Southeast with an exceptional selection of furniture, mattresses, and appliances — all under one roof. For decades, we've been helping customers create homes they love by combining quality brands, knowledgeable service, and honest value. Our furniture collection features trusted names like Ashley and Flexsteel, offering everything from stylish living room sets to bedroom collections built to last. When it comes to sleep, we carry the industry's most respected mattress brands — Tempur-Pedic, Serta, Sealy, Casper, Avocado, Purple, DreamCloud, and Nectar — so every customer finds the perfect fit for their comfort and budget. For appliances, Big Sandy is stocked with the brands families rely on most, including LG, Samsung, Maytag, Whirlpool, KitchenAid, and GE Monogram — from everyday essentials to premium kitchen upgrades. What sets us apart is more than just selection. We offer flexible financing options, strong in-stock availability, and fast delivery — so you're not waiting weeks for your new home to come together. Our in-store teams are trained to listen, not just sell, helping you find the right products for your space, your style, and your life. At Big Sandy Superstore, better living is always within reach.
Coordonnées de contact
3,6
Moyen
600 avis
Demande des avis aux clients
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Really enjoyed our salesman
Really enjoyed our salesman, Stephen, he listened when we said we knew what we wanted and didn't push! Our washer came in before we were expecting it. Only downfall was I texted to check on the order and found out it was in and waiting for us to pick up. I was not notified like I was told I would be. Nothing to serious, just a minor annoyance.
9 août 2026
Delivery was as expected
Delivery was as expected. On time and friendly and efficient installers.
2 août 2026
No communication
No communication
Been 2 weeks still don’t know where order is. No tracking number
31 juillet 2026
I had trouble paying for my purchase…
I had trouble paying for my purchase online and after it was finally processed they didn't order my products. I had to call to get it straightened out. Not satisfied at all.
7 août 2026
The young men that delivered the…
The young men that delivered the refrigerator were great. They had to take the doors off and then put it back together. They were very nice and funny
The only pain was the Bot that sent us a link so we could watch where the delivery people were - it wasn’t working. If you got rid of the Bot and had a real person it would have been the best
30 juillet 2026
Products good, value priced, warranties, delivery and installation not so much
I thought the purchasing process was fine, except that I purchased the warranties and premium installation packages only to find out that to change the dryer door opening Big Sandy said it would be ANOTHER service call and a $99.99 fee! They said I should have asked about the door direction at the time I ordered the appliances. Do better Big Sandy.
30 juillet 2026
Walked in knowing what I wanted
Walked in knowing what I wanted. Greg helped me decide exactly and got me setup and ready to go in no time. Fast, friendly and helpful.
6 août 2026
Good selection & Quick pick up
Big Sandy had a good selection to choose from in thier showroom. It only took a couple of days to get the item in stock to a local store that I could make a pick up.
25 juillet 2026
Ordering was easy and reliable
Ordering was easy and reliable, quick delivery options, delivery went smooth, guys were polite respectful of property
25 juillet 2026
They left our new furniture dirty and…
They left our new furniture dirty and discussing and not happy and might not ever shop there again
29 juillet 2026
The sales representative Wayne was very…
The sales representative Wayne was very pleasant and helped me what I wanted in my new washer. No complaints. Very happy with my purchase.
22 juillet 2026
Everyone was helpful.
29 juillet 2026
The "in stock" dishwasher took over a…
The "in stock" dishwasher took over a week to become available for pick up. And still was not ready the day it was supposed to. I was then talked into getting the hookup kit (yest a new hose is worth getting) but the kit was not the correct advertised/described kit. Had to get a different one, and now need to return the other.
21 juillet 2026
I was extremely impressed and pleased…
I was extremely impressed and pleased that I knew exactly where the delivery truck was throughout the morning. With my appointed delivery number I knew approximately when my delivery would take place and wasn’t sitting here in limbo like so many other places have left me. I am and will be a Big Sandy fan from now on!
21 juillet 2026
The delivery drivers were not able to…
The delivery drivers were not able to remove our refrigerator from the hole it was in. So they left our refrigerator in the garage and told us to call them when we get the fridge out. We were told they were going to remove and hold the fridge.
26 juillet 2026
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