I will definitely not buy from this website again; it appears to be a scam. I placed an order for $4,000 on July 25th, and to date, I have not received it; I haven't received a clear answer from suppo... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Excellent bicycle 10 speed linear shift simple , from walk speed to 35 mph 1 hand 1 control. simple . Excellent Cable disc brakes easy adjustments and calibration feel. aggressive road tires ,ha... Voir plus
I spoke to someone at the store by phone to confirm availability, condition and shipping details to Indiana on Tuesday afternoon. The person who assisted me was very helpful. I placed the order right... Voir plus
The process worked pretty well. I think BE should provide more information on what to expect on the front end for folks buying through them via an external vendor for the first time. Other than that t... Voir plus
À propos de l'entreprise
À propos de BikeExchange
Écrit par l'entreprise
At BikeExchange, we make it easy, safe, and smart to buy bikes online. As the leading global marketplace for bicycles, cycling gear, and accessories, we connect riders with thousands of trusted bike retailers and brands, all in one convenient online platform.
Since 2007, millions of cyclists—beginners and pros alike—have used BikeExchange to find the perfect bike. Whether you’re searching for a road bike, mountain bike, e-bike, gravel bike, or kids' bike, our intuitive search tools and detailed product listings help you compare models, prices, and sellers with ease.
Our mission is simple: to make buying a bike online as seamless as possible. With verified sellers, competitive pricing, expert guides, and secure checkout options, BikeExchange takes the guesswork out of purchasing a bike online. You’ll find top cycling brands like Specialized, Trek, Giant, Cannondale, Scott, and many more—ready to ship straight to your door or available for in-store pickup.
We offer a wide selection of new bikes online, buyer protection and trusted payment methods, fast delivery options, and transparent seller ratings and reviews.
Shopping for a bike has never been easier. Whether you’re upgrading your ride, buying your first bike, or just browsing, BikeExchange helps you do it all—quickly, confidently, and from anywhere.
Join the growing community of riders who trust BikeExchange to help them find and buy bikes online in 2025. Your perfect ride is just a few clicks away.Coordonnées de contact
829 Riverside Dr., 28801, Asheville, Etats-Unis
- 949-344-2444
- info@bikeexchange.com
- www.bikeexchange.com
Shop the best deals on BikeExchange
4,0
Bien
118 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 45 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Felt IAx Advanced
I recently purchased an IAx | Advanced | Ultegra Di2 from bikexchange.com and overall had a very positive experience. Shipping was fast and the price was excellent—hard to beat for this level of bike. Everything arrived in good condition and as described.
I’m withholding one star due to a couple of small issues: there were no headset spacers included, and the brake lines were routed a bit strangely, which required some extra attention on setup. Nothing deal-breaking, but worth noting.
Overall, great value and smooth transaction with no major complaints. I’d still recommend bikexchange.com and would consider buying from them again.
10 janvier 2026
Fue un precio mas comodo y me llego…
Fue un precio mas comodo y me llego rapido el envío
5 janvier 2026
Réponse de BikeExchange
Thanks for reaching out and we are sincerely sorry for your experience. Please reach out to us at info@bikeexchange.com and we will get you taken care of ASAP.
Product listed as available but not in stock
Sadly, I purchased a bike through the website, and shortly afterward I received a call from the store informing me that the bike listed as available on BikeExchange was actually not in stock.
I was offered several alternative solutions, but none of them included getting the bike I originally wanted, which is a real shame. While I’m not sure where the mistake originated, I was ultimately the one affected by this situation.
7 janvier 2026
Réponse de BikeExchange
Thank you for taking the time to share your experience and we apologize for the disappointment this has caused. While BikeExchange connects customers directly with independent bicycle retailers using direct inventory feeds, in rare cases, a retailer may sell a bike in-store before their inventory update is fully reflected on our platform. Unfortunately, this appears to have been one of those instances.
We understand how frustrating it is to place an order for a specific bike only to learn it’s no longer available, and we regret that we weren’t able to secure the exact model you were looking for. Your feedback is important and helps us continue improving inventory reliability and communication across our marketplace.
If you have any questions or would like assistance finding a similar option in the future, our team is always happy to help.
Super easy buying process
Super easy buying process. Shipped and delivered within a week of purchasing
31 décembre 2025
Bike People Trying to play in the tech world
I purchased a bike through Bike Exchange and it turns out the partner shop didn’t have the bike in stock. It was 6 days before the partner shop finally returned my emails and informed me that they didn’t have the bike. I’m sure Bike Exchange will say this is out of their control but if they are going to broker deals, they need to have systems in place to ensure bikes are shipped within a certain time frame and communication is maintained between the consumer and shop. Not just collect a fee and move on. Have some checks and balances. It’s not hard to do with technology these days.
31 décembre 2025
Avis spontané
Saved the day
Saved the day! Broke my frame today and need a bike in my budget to keep me training for race season. You had it! Thanks
4 janvier 2026
Nice bike, great price, very satisfied
The website description and pictures of the bike I bought were accurate, and liked knowing where the bike was located as I was able to put a deposit down online, drive to the shop to test ride it, and pick up vs shipping. Price was great, and bike shop was great to deal with, it was ready to test ride when I got there and it was an easy decision to complete the purchase.
26 décembre 2025
Bike I paid for was not available
I paid for the bike I found online listed by BikeExchange. However it turned out that BikeExchange’s partner bike shop did not have the bike in stock nor was it available from the manufacturer. It was disappointing for sure. On the positive side of this I was refunded the money I paid the next day without having to do anything. Unfortunate experience but mistakes happen.
19 décembre 2025
Excellent customer service
Excellent customer service, called me to confirm address so my purchase would arrive before Christmas! Thanks again Brian at Archer Bikes!
17 décembre 2025
I have only one buy with bike exchange…
I have only one buy with bike exchange and it was very good, I fully recommend it
18 septembre 2025
Good experience, great price
The bike (trek madone sl 5 gen8) I wanted was priced almost as low as the used ones, although it was brand new. The process was short, clear. My questions about the bike being new or amount of headset spacers were answered promptly. The bike was shipped immediately after the order. The seller (Michael's Cycles) answered to my emails about the installation. They were very responsive. The bike was delivered in 2 days without an issue. All good experience.
1 décembre 2025
Excellent Customer Service
Excellent customer service. Original seller did not have bike - but Bike Exchange found the bike (out of stock nearly everywhere), honored the price, and it was shipped sooner than original estimate. Highly recommend.
1 novembre 2025
Customer service was fast to respond…
Customer service was fast to respond and helpful.
26 novembre 2025
The help of the guys at the live chat…
The help of the guys at the live chat is always great.
2 décembre 2025
Great deal fast delivery thanks
24 novembre 2025
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