Biyapay Closed My Trading Wallet
Biyapay Closed My Trading Wallet – Then Refused to Take Responsibility
I am really upset with Biyapay. They closed my trade in my Biyapay trading wallet without any reason.
I have been trading for a time I am 49 years old. I know how Biyapays stop losses work I know how Biyapays margin calls work.
Month I had a trade open in my Biyapay trading wallet. It was going well not even close to my stop loss or margin call level. Then at 7 in the morning Biyapay closed it. No warning, no alert just gone from my Biyapay wallet.
Biyapay said it was a mistake on their Biyapay platform.
That trade would have made me a lot of money 300 pips.. Instead I lost $11,000. Not because the market went against me. Because Biyapays system failed.
I called Biyapay support they said it was their mistake.. They would not give me my money back. They said technical issues happen. I mean I lost eleven thousand dollars because of Biyapays error and that is all they said?
I felt really bad I felt cheated. I sent emails to Biyapay I made phone calls to Biyapay I filed complaints against Biyapay. Nothing worked.
Then I found Poma Advisory. Getting my money back was not easy it took months and many letters to prove that Biyapays mistake cost me money.. Poma Advisory helped me they stuck with me. In the end Poma Advisory got all my money back.
Here is what I learned: if a broker like Biyapay closes your trade in your Biyapay trading wallet because of their error do not just accept it. Write down everything get help from people who know how to fight back. Poma Advisory really helped me.
To Biyapay: fix your Biyapay platform. Taking money from traders like me because of your mistakes is not right. You should be ashamed of what Biyapay did to me.
Would I recommend Biyapay to anyone? No way it was an experience with Biyapay. Stay away, from Biyapay.








