Stevie and Adam were really knowledgable about the products and took as much time as I needed to help me find the right waterproof coat and boots for me. A great shopping experience and a satisfied cu... Voir plus
L'entreprise a répondu
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Stevie and Adam were really knowledgable about the products and took as much time as I needed to help me find the right waterproof coat and boots for me. A great shopping experience and a satisfied cu... Voir plus
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Ordered on-line and even though I ordered my size they were too small. I returned them to a branch to exchange but to be honest, I found the shop staff a little bit arrogant, as in "oh joy" muttered w... Voir plus
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Easy to use website, doesn't make it clear that click and collect is free. Decent prices. Nice friendly staff at pick up. Good quality items
L'entreprise a répondu
Stevie, the manager advised me how to park in the loading bay when I came to pick up the jacket. Jade served us when we arrived and was extremely helpful, making our shopping experience very satisfyin... Voir plus
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Écrit par l'entreprise
69 The Moor Shopping Centre, S1 4PF, Sheffield, Royaume-Uni
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Came in to purchase the OEX Novo stove after finding it online for £19 cheaper than GoOutdoors. Store was tidy and well stocked, and I received some very knowledgeable advice from the store manager about my options. Also had 5* service at the till from Jade who helped me get a good deal on some walking socks. Shop here if you want value for money and honest, friendly service!

Réponse de Blacks - Sheffield
Couldn’t find what I was looking for and was approached by a member of staff (Rio) she was really polite and made my shopping experience easy, got what I came in for and more thanks to Rio

Réponse de Blacks - Sheffield
Came into store looking for a backpack, Simon was very knowledgeable about the range and which warranties etc.
Left with a great backpack, water bladder and dry bag!

Réponse de Blacks - Sheffield
Great customer service big shout out to Emily

Réponse de Blacks - Sheffield
Emily and Adam made this shopping experience a friendly and personable one. Emily was particularly helpful in ensuring I got the product I wanted. Thank you both!

Réponse de Blacks - Sheffield
Very good member for staff very very helpful thank Adam

Réponse de Blacks - Sheffield
Went to to find some walking shoes.
Store assistant Emily was v.helpful in finding a great pair.

Réponse de Blacks - Sheffield
I went in with some questions around camping and was suitably helped and informed by Stevie, she helped me pick out a full kit and no question was too much for her,
Great service from her

Réponse de Blacks - Sheffield
Had lots of help from the wonderful Emily, got some fab shoes, thank you !

Réponse de Blacks - Sheffield

Réponse de Blacks - Sheffield
Everyone we spoke to was super helpful and kind, Emily in particular was incredible and helped me find the perfect backpack for my trip to South Africa. She knew the perfect bag thanks to firsthand experience and told me everything i needed to know.
It’s a really nice shop and everything so easy to find!

Réponse de Blacks - Sheffield
I came in today to purchase a tent. I was greeted at the door by the friendly manager and said I wished to purchase a tent.
Jade served me and assisted me with my purchase providing good knowledge and Exelent customer service experience. jade also provided me with a leaflet containing tent care information.
She was friendly and I look forward to shopping at Sheffield blacks again.
As I left the store the manager said a friendly goodbye

Réponse de Blacks - Sheffield
Emily was great at helping me to choose a replacement pair of walking boots. I told her my requirement & left it to her it, she nailed it bringing out two pairs one of which, North Face, was perfect for me. Emily was very friendly, attentive & helpful.

Réponse de Blacks - Sheffield

Réponse de Blacks - Sheffield
Rio went above and beyond to help us today in the Sheffield store. She gave us lots of time and was very patient as we checked our cycle rack product that there were no bits missing, after it had been delivered by Evri quite badly damaged. Thank you for excellent service. Nothing was too much trouble for her. 😀

Réponse de Blacks - Sheffield
I had such a lovely time at Blacks and it was with the worker called Mollie, she helped me answer all questions even if some of them was silly. She’s a polite lady and made my experience in the shop worth while.

Réponse de Blacks - Sheffield
My experience was good, staff were friendly, Emily in particular was very helpful.

Réponse de Blacks - Sheffield
Very nice service from Emily was amazing and very helpful

Réponse de Blacks - Sheffield
visited Your Sheffield the more store on entering the store I was greeted by a lovely member of staff Emily I was enquiring about a cadac barbecue. Emily gave me all the information I needed to know and more she was very knowledgeable and helpful I ended up buying one . Emily also let me use a trolley to take it to my car which was Very much appreciated. Emily went above and beyond excellent customer service 🌟🌟🌟🌟🌟
The next day I returned back to the store and I purchased a smaller barbecue the member of staff that helped me again was very knowledgeable and helpful Rio 🌟🌟🌟🌟🌟 . Rio offered to help carry the barbecue round to the car for me which again I was very much appreciated. The staff at this store are extremely helpful very knowledgeable very friendly I will definitely be returning because of the customer service I have received.

Réponse de Blacks - Sheffield
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