Excellent company. Great service from friendly knowledgable staff. Felt very looked after in store but with no pressure. A free eye test with no obligation to buy. Loads of frames at a great price, no... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Everything went smooth and I am very happy with my 2 new pairs of glasses. The eye test was quick and efficient, then Zozo was absolutely amazing in helping me choose my frames! He was super fri... Voir plus
I had an eye test at the Carnaby St store. The Optometrist was 'Rebecca' and she was fantastic. She was cheerful, knowledgeable and very professional; she made the whole experience very pleasant.... Voir plus
L'entreprise a répondu
Absolute five star recommendation for bloobloom. Booking an eye test is easy (and free) - Daoud, the optometrist is lovely and explains all you need to know. If you're like me and a little unsure what... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Prescription glasses and sunglasses from £95, all in. For every pair sold, a pair is donated to someone in need.
Coordonnées de contact
327-329 Harrow Road, W9 3RB, London, Royaume-Uni
- +44 (0)203 936 2623
- love@bloobloom.com
- www.bloobloom.com
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Scratch after 2 months, cheap quality
If you want low quality glasses, sensitive to scratch after 2 months of wearing just for reading, this is the right company for you.
Poundland glasses last longer than BloomBloom lenses.They advertise it is a scratch resistant, and got a scratch in no time. Of course you can get them fixed if you bay over £70. This was definitely the worse birthday present for my mum ever.

Réponse de bloobloom
10/10
Both the service and value for money is 10/10. Emmanuel was very kind and took his time with us.

Réponse de bloobloom
I had the most wonderful experience at…
I had the most wonderful experience at Bloobloom. Martin was so lovely and made my experience from start to purchase fabulous! Also the quality of the glasses are faultless. Couldn’t recommend it more.

Réponse de bloobloom
I love the 2 glasses I bought
I love the 2 glasses I bought. I also received free eye test and I used the prescription to buy prescription glasses and sunglasses where I got a discount on the second pair. I loved the in store service I received and I love how you can change the lens and how you get 30 days to trial them out. Service was excellent. I would also say it’s great value for money.

Réponse de bloobloom
I had a great experience at Bloobloom
I had a great experience at Bloobloom, thanks especially to Shloka. She really took her time to help me find the right frames and made sure I was completely happy with my choice. Her customer service was excellent. She was very attentive, patient, and she genuinely listened to everything I was looking for. It made the whole process smooth and enjoyable. Highly recommend!

Réponse de bloobloom
Abdul was absolutely fantastic
Abdul was absolutely fantastic. He helped select the right frame and I left feeling so so happy!

Réponse de bloobloom
Amazing service
Amazing service - Tiffany at Canary Wharf was super helpful in helping me choose which glasses best suit me

Réponse de bloobloom
Very easy and pleasant experience…
Very easy and pleasant experience getting an eye test and glasses. Emmanuel made me feel comfortable and helped me find the best styles for me!

Réponse de bloobloom
I literally can not fault Bloobloom
I literally can not fault Bloobloom. The product is fantastic, amazing value too. The website is brilliant, glasses delivered to your home to try what a brilliant service. I eventually went to the store in Westfield Shepperds Bush. The staff were fantastic, knowledgeable about the product, really friendly and a good giggle. Then just over a week later 2 pairs of glasses delivered to my home with zero issues. Honestly wouldn't consider going anywhere else. ❤️

Réponse de bloobloom
A return customer writes…
Same as before: helpful service, options clearly explained, advice - and the best value in Canary Wharf by a country mile.

Réponse de bloobloom
Staff did not listen to me
After 3 attempts Bloobloom have still failed to supply me with a pair of glasses with suitable lenses. I've had a pair of Bloobloom glasses since 2022, these did take a visit or 2 to get it right. But with my latest experience, the staff did not listen to me and despite 3 makes of the lenses the prescription for screen work was still not right. Got a refund and going elsewhere. They were pleasant enough in refunding me.

Réponse de bloobloom
Really stylish glasses but…
Really stylish glasses but…
The scratch resistance is poor.
On my second set of lenses having paid nearly the price of a the specs themselves to have the lenses replaced.
Scratched again. I expect this on a cheap pair, not on ones costing over £100.

Réponse de bloobloom

Réponse de bloobloom
Thank you Shloka!
Randomly walked in today and was greeted by Shloka at the Spitafields Branch - found the perfect pair of glasses with her and she made my experience so fun and smooth.
She’s a gem and would recommend the branch and her services.
Kim x

Réponse de bloobloom
LIT³
Tiffany is the GOAT, super sweet and fast when collecting my order.
The staff there is patient and give really good recommendations, they don't come across as too salesy and actually have opinions when it comes to whether glasses suit or not.

Réponse de bloobloom
Great choice
The brand's independent design is creative and unique, and I appreciate the exquisite craftsmanship. As a user of sunglasses and prescription glasses, I have high requirements for quality, design, and comfort. The staff were proactive, sincere, efficient, and professional,making it a very pleasant shopping experience.

Réponse de bloobloom
Staff are patient and incredibly…
Staff are patient and incredibly helpful. This is my go to eye care service!

Réponse de bloobloom
I had a disappointing experience at the…
I had a disappointing experience at the Notting Hill store, where a staff member told me to go to another location for a replacement, with quite a poor attitude.
However, my experience at the Westfield store was completely different. Arpit was extremely helpful, professional, and kind. She handled everything efficiently and made the process smooth.
Thank you, Arpit, for your excellent service!

Réponse de bloobloom
I had a great experience in Bloobloom
I had a great experience in Bloobloom, Canary Wharf. The sales assistant knew the collection inside out, and was helpful in identifying frames that would complement my face shape and skin tone. I came away with a trendy and comfortable pair of sunnies that I’ve worn within the first 24 hours of purchase. Highly recommend.

Réponse de bloobloom
Sent broken dirty glasses
Ordered a pair of glasses and had them for a month. The metal frame started coming apart and the screws on the arm were not able to be tightened due to faulty screws. Visited the Canary Wharf store where they told me they were not broken (even thought they needed to be sent away to be fixed) and that I should buy a new pair while they fix the old pair which I can then return and get a refund once I get my old pair back. Seemed a ridiculously convoluted solution that would have left me about £160 out of pocket. Instead they provided me a return box for me to send the glasses away and assured it would only be a couple of days. It took a week for my glasses to be retuned to me in the exact same condition that I sent them off. The frame was still broken, the screws were still the same broken screws and the only difference was that they had left dirty finger prints all over my glasses. I can’t believe the poor service and that they have packaged up a pair of broken dirty glasses to send me. I now have to return the glasses again and they are going to ‘investigate’ what went wrong the first time. The burden has always been on me throughout the entire process, which is ridiculous from a ‘premium’ branded company. I’ll be another week without glasses now and probably will receive the same broken dirty pair back. Will never be buying another pair of glasses from here and recommend no one else does

Réponse de bloobloom
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







