Bloom Boutique Ltd Avis 

I cannot speak highly enough about this small business. I purchased a couple of items and both were personalised, for Christmas gifts. I made a mistake and put the wrong initial on. This was rectified really quickly and back to me within a week of me returning and I had it in time for Christmas. It was seamless and the items were beautiful. I would definitely recommend and have already made another purchase.
It all felt very personal which is amazing these days.

I ordered a birthstone bracelet for my mam for Christmas. It had been some time since I ordered so I sent a message to bloom to ask where the bracelet was. They replied straight away explaining it had been lost in transport and arranged a replacement to come express the next day. The next day came and two bracelets arrived. I advised bloom of this, thy wished me a merry Christmas and advised I could keep the second bracelet. Now my mam and grandmother have matching bracelets for Christmas. The kindness is so appreciated. Thank you bloom!

Had an issue with my order, spoke to customer service (Chris) and he done his best to rectify the problem. I am now very satisfied with my order. Really appreciate how my issue was dealt with, compassionately and professionally.

This year I needed another birth stone added to my grandchildren birth stone bracelet.
I can’t recommend Bloom Boutique enough for all the help and advice given. Chris has replaced my bracelet, as the old stones were discontinued, but it looks identical and all completely free of charge! I thoroughly recommend Bloom Boutique for their high standard of care, correspondence and personalised gifts 💖

I ordered a pair of gold earrings as a Christmas gift for my mum. When I received them, I was disappointed to see that I had been sent the wrong colour (silver). However, the speedy, friendly and exceptional customer service changed this, as they rectified it super quickly without causing me any hassle. Mistakes are made, especially during such a busy time of year, and they dealt with it perfectly. Will definitely order again in the future. Thank you very much once again

Excellent and swift response after the initial order was sent in the wrong colour! First rate customer service . Thank you ☺️ ! Making an error is only human nature but super reassuring when they are rectified quickly & with good grace! Thank you

This was my first time ordering from Bloom Boutique. The items I ordered were so lovely. Everything arrived in good time and just as described. I did have a slight issue with my order but I contacted them and they got back to me so quickly and sorted the issue straight away with no hassle. I will definitely order again from here. Thank you!

The process of ordering is easy and the customisation is amazing. Chris is particularly helpful as making a slight error during ordering they were able to easily and quickly solve the issue with no questions asked! This is my second time ordering off them and its been great both times.

I made a mistake when ordering a birth flower necklace and contacted Bloom Boutique with a request for them to amend my order, which they did. I look forward to receiving this gift for my daughter.

Excellent customer service definitely use again

i just placed an order and put my old address in
i contacted Bloom Boutique to advise them and they came back straight away and amended the address
super stars

On this occasion I had to return the item. The efficiency in which this was dealt with was very reassuring when so often companies make this difficult.

Great company to deal with, I made an error when ordering, so emailed requesting they amend my order and got a very swift response. The issue got rectified straight away! FABULOUS customer service, which is a rarity these days! Would highly recommend, well done Bloom boutique, keep up the great work will definitely be a returning customer 10/10!

Brilliant Service, ordered wrong, very easy to speak to, fast reply's and sorted quickly. 5* service

Bloom boutique have helped me out massively, went out their way to make sure my order was perfect as I couldn’t get one item, they intercepted my order and solved it, customer service is top tier!!
Couldn’t recommend enough, care about there consumers and ensure you are having the best experience! Will 100% be buying from them again.

I bought a necklace as a present & when it arrived I realised I had ordered it in gold & not silver.
I contacted them on Instagram, had a reply straight away advising to return the item & they would swap it for silver.
Amazing customer service & the necklace looks amazing! Exactly what I expected & what’s on the picture!
I will definitely be ordering again!

Amazing service will definitely use again thank you so much

My necklace was a gift, unfortunately it didn't fit. Having contacted Bloom Boutique they were only too happy to exchange, the process was really simple especially given I wasn't the one who made the purchase, but could supply the details of who did. Thank you all at Bloom Boutique!

10/10 customer service. Will buy again

Fantastic customer service - going above and beyond and making the whole process so easy to deal with. Would absolute recommend based just on customer experience - let alone their gorgeous products!