Bodybuilding.com Avis 573

Helped resolve my product problem and communicated effectively/ timely.

e customer service rep (Kreatine Katrina) was extremely patient and helpful. She listened to my concern and went the extra mile to help me resolve the issue and provided recommendation of similar products . I’ve been ordering from bodybuilding for a while now , and it’s been one of the best experiences working with a customer rep

Had a damaged package and after reporting it, a rep emailed me back and offered me the same ordered products with free shipping, this service is 100% customer service mighty millie

After numerous attempts to figure out why my products wouldn’t ship and dealing with two previous employees, I finally got my products shipped after 2 and a half weeks. “Gainz” Garrett was the only person who seemed to understand what he was doing and got everything figured out. Unfortunately after my experiences previously, a product came damaged which was extremely frustrating. I happened to deal with Garrett again and he sent a new product out right away. It’s been a pleasure dealing with him, despite my disappointment in the company.

Amazing products and amazing customer service. One of my packages was lost by FedEx and they helped resolve the issue and resent the package.

Mighty Millie was professional, efficient, and friendly. All customer support representatives should emulate Mighty Millie’s professionalism and friendliness.

I was online placing an order and had some problems with the discount codes I called your customer service number and mighty Millie helped me thru the process to get my order placed and my discounts applied. I so very much appreciated her customer service skills and her willingness to help me thru the situation and get everything done in a quick and professional manner - I would hope to talk to her every time that I might need to call for customer service! Thanks Mighty Millie and thanks Bodybuilding.com

I placed an order on the 12th June. After contacting bodybuilding.com numerous times and being told to wait a few days, the tracking will update, i contacted DHL to find out the parcel never arrived at their depot. This is despite the order being shown as fulfilled on the bodybuilding website. There is no one to get hold of and no response. Ive had to chase this order around and also go out and buy different products in the mean time. All the while i'm over £100 out of pocket with no products.

I had a great experience. Mighty Millie was so helpful. She really took care of me and empathized with my situation. She was really nice an quickly resolved my issue. Because of her, I will continue to be a long time customer at BB.com:) Thanks Mighty Millie!

Amazing customer service experience and super turn around time

I had ordered some masks but I never got them…I emailed customer support and got an email pretty quickly. I figured I’d have to buy them again or pay shipping at least but they sent me another order.! Ian’s they were super friendly. Love em.!

I bought supplements from Bodybuilding.com only to have the shipment get damaged. Thankfully, Mighty Millie was there to assist me! What I enjoyed the most about our interaction was that, on top of getting my supplements reshipped out with expediated shipping, Mighty Millie noticed there was a promotion that wasn't applied to my order and then refunded me that amount!

I love intelligent conversation about something that I love doing, training.. Mighty Millie always goes above and beyond and I feel like I've increased in knowledge about subject matter which I thought I always knew more about. I have actually called and asked for her before because I wanted to speak with her more than other reps. Thank you mighty Millie for always going above and beyond and helping me increase that knowledge I'll look forward to working with you again.

I have a problem with my order and the service was great they resolve the problem immediately. Great site to do business

Hello,
First I would like to start out with saying how thankful and grateful I was to have been given the upmost best customer service ever, from Bodybuilding.com Rep. Mighty Millie.
I was having a very difficult time with one of my 3 items that I ordered. Which was Amino Energy + Electrolytes Hydration Drink (watermelon flavor). Was trying to order 3 cases and the site was only allowing me to order 1 case. There wasn’t any explanation explaining why it wasn’t letting me order a quantity of 3. So, when I called Bodybuilding.com, Mighty Millie, while trying to figure out the problem she had her supervisor look into it too. They both couldn’t find any reason why the site wouldn’t allow me a quantity of 3.

Mighty Millie, never gave up on me. With her due diligence she decided since I had put so much time into this. She gave me a discount with a gift card.

There should always be reps like her. She is the best when it comes to knowing how to help the customers. She’s very friendly, courteous, patient and extremely helpful. Thank you very much. Highly recommend this company when it comes to customer service.

Apparently, my order was canceled without any notification. Such a disappointment!!!

My customer service agent, Mighty Millie was exceptional! They were attentive, genuine and effective! One of the best customer service reps I've ever interacted with.

Had a slight issue with my protein and Bodybuilding gave me a new product with the change of flavor of requested. They took care of the issue quickly and really took care of me. Thanks Bodybuilding.com

BodyBuilding.com has lots of great products for lower prices! I always check this company out for sale items as well!

My order was cancelled and I called and was told I would get a response which did not come. I called and Mighty Millie walked me through what was required. When I placed my next order it was cancelled again. I called Mighty Millie back and she found out it was an IT problem on the website site. She had the issue resolved then stayed on the phone while I resent the order. It finally worked. She was personable, understanding and really took my problem to heart and didn't stop until the problem was solved. She is an asset to the bodybuilding company.