Boots Hearingcare - Broughton Avis 48

The audiologist was very helpful, and instructed me about what I could expect from my new hearing aids.

The whole experience was easy and straightforward. Every thing and my options were clearly explained. Highly recommend

No communication from them in over 2 years I have boots hearing aids and glasses. Fed up now have new hearing aids and glasses from someone else who treats me like a human being. Absolutely awful service
Will not shop in there again for anything

Excellent service, everything explained and thorough testing of hearing and options fully explained too.

I went broughton retail park to Boots for my hearing aids
The lady who did my heating test was wonderful
So professional and so helpful
She made the whole experience so easy and I would recommend this store because of her professionalism

The staff are very knowledgeable and friendly, I had a thorough hearing test and the audiologist explained the pros and cons of the different hearing aids available and there was no pressure to buy

Zara was very helpful listened to the the problems I have with my hearing also acknowledged input from my Daughter explained her diagnosis and explained the options open to me well leaving me to decide on the final choice which best suited my circumstances.

Zara very professional and helpful , went through a full hearing test with me and explained the range of hearing aids that were available of which we chose the aide most suitable for me

Really helpful advice throughout each visit..made me feel relaxed and able to have a conversation with Zara rather than being talked down to. A very enjoyable visit with no worries.
My thanks to all I met in the department.

Excellent service and advice received. Life changing.

Audiologist was very impressive with her knowledge and we felt like she really card about what was best for me and my situation.

Warm and friendly

Zara was very patient, thorough and explained everything very well. She took time to make sure I understood the results of the hearing tests and was happy to try out the hearing aids. There was no pressure at all and I am very pleased with my decision to go ahead with the purchase. I have been wearing the aids for a week or so now and am very happy with them. Please thank Zara very much on my behalf. Delia Bettaney. Five star!

Everything appeared to have been explained but as was first time been for hearing aid time will tell.
Very patient and answered all our questions and nothing was too much trouble to answer

Really nice lady in Broughton boots, took her time to explain everything, no pressure sell and very quick with the delivery

Zara was wonderful explained every stage of the test and answered my questions

After a deeply unpleasant incident in Boots Hearing care I did a subject access request (it's free, anyone can do it) and was horrified at what I discovered going back 3 years. On the written record, the audiology assistant had made jokes at my expense, referred to me as 'strange' and commented on my likes and dislikes unrelated to my hearing. It was clear to me that this is the culture of that particularly branch.
If you aer thinking of going there, jus keep it in mind.

Because Zara was patient and helpful and it made my first experience of hearing aids that much easier and I am very pleased with the result.

B est hearing test ever from Boots,
Hearing aids a great fit and have changed my life

Zara is absolutely amazing and I have been with her now for few years, before that I was with other providers but none were as great as Zara, efficient, very helpful and experienced to explain my hearing issues, always happy to help and care about my hearing loss.

Zara was absolutely amazing in helping me to understand everything regarding my hearing and what parts were lost. She was also very good at explaining the different types of hearing aids available and which would suit me and my budget best.