Boots Hearingcare - Chesterfield Avis 

My 95 year old mother had a full hearing assessment with Ruth at Chesterfield Boots Hearingcare - it was an excellent experience. Ruth patiently explained everything to my mum before the test and patiently and thoroughly explained the results of the test.
Without any pressure to buy, my mum was offered a 45 minute test of a hearing aid which Ruth felt would improve my mum's hearing - long enough to go to Costa to test it out. In short, it significantly improved my mum's hearing despite the noticeable background noise (only one 'pardon' all the time we were in Costa compared to the many I would normally expect). Feedback from my mum is excellent too - she felt very well looked after 😀

Superb hearing aids backed by gold star service by Rebecca.

Ruth the audiologist who saw my grandparents, she was brilliant and so accommodating. I feel like she fully listened to all of their issues and was able to link this back to clinical evidence. I would like to say a massive thankyou to her, all the best.

Rebecca provided excellent advice and support throughout. She explained things clearly and showed me how to look after and maintain the new Cross system I've been fitted with. She helped me get to grips with the app and took me through testing the equipment in different situations. Her customer service skills were excellent and she really put me at ease.

Great staff in the hearing clinic the assessment was carried out in plenty of time no rushing and explained every step by step.

Rebecca was so friendly, in a professional manner and explained everything thoroughly, but didn't overload.

Boots Chesterfield - Hearing Care
Recently being signed off by Rebecca I found her to be very professional, kind, patient she explained every aspect of using hearing aids. I am so happy to now be able to hear people better especially in group situations. I would also like to mention Ruth who I met, she was friendly & encouraging. Thankyou so much to you both Mrs Susan Tinker

Ruth the audioligist at Boots in Chesterfield was extremely helpful in the testing and the various options.

Everything was straightforward from arrival. Sequence of events was logical and well definded and demonstrated.

My elderly parents have been supported by the hearing service at Boots for a couple of years now.
We have to mention Rebecca who has been kind, caring and understanding as well as professional and skilled in her assessments.
She has gone out of her way to accommodate my parents when they have made mistakes with appointment times and turned up “ on spec”.
She has had a huge amount of patience with them and I can’t thank her enough.
Please make sure she sees this.

Rebecca is brilliant could not of asked for a better Audiologist

Rebecca was so professional, exercising true customer care.

The audiologist was brilliant. She had a lovely manner, was informative and helpful, not pushy but gave me time to discuss which appliance was best for me. The reminders of the appointment were very helpful.

Very helpfull and informative and detailed explanation and advice

Very professional service, extremely friendly, knowledgeable and polite. Would highly recommend the service.

I can’t emphasise enough how important this appointment was for our family.
After years of repeating ourselves, shouting, isolation and frustration our family is able to communicate again in a normal way. Dad was instantly a changed man after trying the new hearing aids and was able to hear clearly and speak without yelling, but more importantly he could hold an animated conversation and be part of the world around him again.
Rebecca Nixon is a consummate professional, but more than that she offers emotional support and is extremely empathetic. We actually took up a little more time than we should in the appointment but she didn’t make us feel rushed into a decision and took the time to explain everything with patience.
We are now so excited for Dad to start using his new hearing aids so that he can join in with family life again. Thank you Rebecca.

Can’t recommend Rebecca enough. She was efficient patient and kind with my husband when he needed hearing aids. He is very hard to please and Rebecca did an amazing job

Rebecca at Boots hearing in Chesterfield made it easier for me with my mum as she was patient and understanding and never rushed my mum through any of our appointments, she explained things thoroughly and in simple words that my mum could understand.

I was very impressed with the service I received audiologist was very informative and felt very well looked after
Many thanx