This was a follow up visit for the new hearing aids. We discussed my experience with them and my questions were answered. I had the moulded ear pieces taken and will return to pick them up in October.... Voir plus
Établissement
Changer d'établissementBoots, 5-6 Lion Walk, CO1 1LX Colchester, England, GB
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Lisez les avis des autres
I found Janine ( Boots consultant ) most efficient, completely at ease and confident in her work skills, and very empathetic in dealing with me and my requirements. On my second visit, she listen... Voir plus
Very helpful ,took the time to explain about my hearing test and to choose the aids for me at the price I was happy with.
The audiologist was friendly & explained everything in detail. Asking every so often if I understood everything. He included my husband in the questions. Fitting the hearing aid was demonstrated & exp... Voir plus
À propos de l'entreprise
- Magasin d'appareils auditifs
- aussi dans
- Audiologiste
- Service de réparation d'appareils auditifs
- Service pour les malentendants
Écrit par l'entreprise
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Coordonnées de contact
Boots, 5-6 Lion Walk, CO1 1LX, Colchester, England, Royaume-Uni
4,8
Excellent
90 avis
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Very helpful ,took the time to explain…
Very helpful ,took the time to explain about my hearing test and to choose the aids for me at the price I was happy with.
7 octobre 2026
First class service
So far can’t fault the service I have had. Janine at Colchester goes out of her way to make sure you have the best experience. 5 stars to her.
9 octobre 2026
The hearing aids work well without any…
The hearing aids work well without any problems
22 septembre 2026
This was a follow up visit
This was a follow up visit for the new hearing aids. We discussed my experience with them and my questions were answered. I had the moulded ear pieces taken and will return to pick them up in October. At all times I have found Boots and my consultant to be very professional and knowledgeable and would recommend them. Thank you
18 septembre 2026
Sriram was courteous
Sriram was courteous, friendly, helpful and professional. He outlined the process and took me through it in a stress free manner. He is a credit to Boots.
23 septembre 2026
The audiologist knew his job.
The audiologist knew his job.
Answered my questions.
[At the moment the follow-up appointments seems a long way off. As I am building up a list of questions.]
10 septembre 2026
My hearing experience out loud
I found Janine ( Boots consultant ) most efficient, completely at ease and confident in her work skills, and very empathetic in dealing with me and my requirements.
On my second visit, she listened to what I had to say about my experience to date, and was most helpful and friendly. A level of service not often found these days.
Well done Janine. - Ann
10 septembre 2026
In this world today personal contact is…
In this world today personal contact is most important especially in situations which require important decisions.
You have managed this by giving customers time and information regarding our hearing deterioration over a number of years and providing the solution for each person, both the cost and support afterwards.
I thank you for the patience given by your staff and for the explanation and guidance given, without this I would not have bothered.
6 août 2026
The person was helpful and patient
The person was helpful and patient.
Answerd all my questions.
1 juillet 2026
Extremely professional and caring
Great care and sensitivity was shown to my mother. The checks on her health background were thorough and her mobility limitations were accommodated. Her hearing aid options were thoroughly explained.
1 juillet 2026
It was a pleasure to meet Sriram
It was a pleasure to meet Sriram, he was very thorough and gave good advice.
15 juin 2026
During my time everything was well…
During my time everything was well explained thoroughly nothing was rushed or hurried
Very pleasing
4 juin 2026
Very knowledgeable and friendly 😃
29 mai 2026
Excellent service extremely helpful and…
Excellent service extremely helpful and answered all my questions, I couldn’t fault anyone. Thanks.
25 mars 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The pharmacist was incredibly rude to…
The pharmacist was incredibly rude to me. Picking up my prescription. Female. Pink hair. She might be an assistant
3 octobre 2025
Avis spontané
Réponse de Boots Hearingcare - Colchester
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Excellent service
Very thorough examination. Made to feel at ease. Everything was clearly explained
25 avril 2025
Hearing test Boots
I found the hearing test to be very helpful in identifying how much loss there is in my hearing. The test is very comprehensive
27 avril 2025
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