My visit to Boots for a hearing test and consequently hearing aids was made easy and comfortable by Uzair the Audiologist. He explained each step of the procedure in a calm and friendly manner and an... Voir plus
Établissement
Changer d'établissementBoots Opticians, 10 Elephant Yard, LA9 4NG Kendal, England, GB
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Lisez les avis des autres
Zainab was really helpful, very sensitive & put the test results & the way forward clearly.
Very pleasant lady, Humaira……explained everything very well, included my grandson who came with me ( to ensure I brought all my needs to be assesssed!). A little outing to see how these new hearing a... Voir plus
Did not mention you can get free hearing aids on the NHS. It would be nice to be told this before ordering yours
À propos de l'entreprise
- Magasin d'appareils auditifs
- aussi dans
- Audiologiste
- Service de réparation d'appareils auditifs
- Service pour les malentendants
Écrit par l'entreprise
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Coordonnées de contact
Boots Opticians, 10 Elephant Yard, LA9 4NG, Kendal, England, Royaume-Uni
4,3
Excellent
20 avis
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A relaxed hearing test experience & follow up
Zainab was really helpful, very sensitive & put the test results & the way forward clearly.
12 septembre 2026
My visit to Boots for a hearing test…
My visit to Boots for a hearing test and consequently hearing aids was made easy and comfortable by Uzair the Audiologist. He explained each step of the procedure in a calm and friendly manner and answered all my questions knowledgeably. Thank you Uzair.
30 juin 2026
The hearing test was done very good and helpful, but I did not know at the time that you can get free hearing aids on the NHS. Why did boots not tell the customer please tell them
Did not mention you can get free hearing aids on the NHS. It would be nice to be told this before ordering yours
3 août 2026
Competent knowledgeable audiologist and…
Competent knowledgeable audiologist and good follow up.
10 juillet 2026
very professional and very friendly and…
very professional and very friendly and respected my price range and did not try to upsell.
24 avril 2026
I was greeted by the same audiologist…
I was greeted by the same audiologist who carried out the initial assessment. This was very reassuring./
13 février 2025
Excellent Service.Everything Explained…
Excellent Service.Everything Explained Throughly
28 janvier 2025
Hearing aids
Everybody was very kind and helpful from my 1stappointment and explained simply what would happen
10 octobre 2024
Very pleasant lady…
Very pleasant lady, Humaira……explained everything very well, included my grandson who came with me ( to ensure I brought all my needs to be assesssed!).
A little outing to see how these new hearing aids will improve my life experiences. Not absolutely sure that it is £4,000 difference, but confident that the 90 day period will show them for what they are worth 🤞
26 octobre 2024
Natalie was great. She explained everything very clearly & an swerved all my questions
Natalie was great. She explained everything clearly & answered all my questions. I felt at ease especially as she had 2 observers in the room as well. She helped me to choose the best hearing aids for my needs clearly explaining the benefits of each different type & price differentials. I'm glad that I can pay interest free over 12 months as it is a big outlay & that I also have time to return them if I don't feel totally happy with them especially as these are my first hearing aids.
16 octobre 2024
Pleasant staff with sound knowledge of…
Pleasant staff with sound knowledge of the available equipment I felt confident that I was receiving the advice and equipment I needed
5 octobre 2024
First class service
First class service, appointments on time, good explanation given and friendly staff
24 septembre 2024
Initial hearing aids appointment
Ian Rogers, Kendal, was very helpful and thorough and explained everything well and answered all my questions
26 avril 2024
Efficient and forensic hearing test
A knowledgeable and efficient audiologist, who made the experience a good one. I was very pleased with the service.
19 avril 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Rude unsympathetic ear test man
I unfortunately arrived 10 minutes late for my appointment due to the bus running into road works, I came from Kirkby lonsdale just for an hearing appointment boots Kendal, rushed up from bus stop as quick as I could, the man came out for me looked at me daggers then snarled at me I can’t do your test now as I was apologising and trying to explain so I was not happy how rude he came across had he not been so rude and unsympathetic to my dilemma I would have just accepted he could not do it and I would have re booked but no way would I want him again so I said don’t bother I will go elsewhere I would definitely not recommend him. I left feeling very upset and stressed
13 février 2024
Avis spontané
Réponse de Boots Hearingcare - Kendal
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Boots hearing test
The hearing test was thorough and information package very good. Having a 90 day free trial is a real plus.
29 juin 2023
Excellent experience throughout
29 juin 2023
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