Echo all previous reviews. Very patient, very knowledgeable, efficient and a great sense of humour helping to put you at ease if this is your first step into the world of hearing loss! Nothing was t... Voir plus
Établissement
Changer d'établissement6 Cheapside, LE13 0TP Melton Mowbray, England, GB
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Lisez les avis des autres
The audiologist at Boots Hearingcare in Melton Mowbray was caring and assessed my needs for my first pair of hearing aids. She was very friendly and helpful. The range of aids Boots offer is wide wi... Voir plus
Umeeka was very friendly and helpful, she carried out my hearing test very professionally, then gave good advice on the options for hearing aids. I've now had them fitted, she was very kind and has a... Voir plus
The person who examined me was very friendly and had a sense of humour! She was thorough and if I didn't understand anything, she explained it to me. She also did some tests which I hadn't had befor... Voir plus
À propos de l'entreprise
- Magasin d'appareils auditifs
- Audiologiste
- Service pour les malentendants
- Service de réparation d'appareils auditifs
Écrit par l'entreprise
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Coordonnées de contact
6 Cheapside, LE13 0TP, Melton Mowbray, England, Royaume-Uni
4,3
Excellent
22 avis
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Had my hearing review with Umeeka…
Had my hearing review with Umeeka today, brilliant experience, very thorough with the test and explanation of the results, advised which aids she recommended and didn’t recommend the most expensive which was good. The aids were duly set up and a review appointment booked for 2 weeks time. I have plenty of time should I’m wish to change or return the aids which is also very reassuring. All in all a very good experience. Thank you MM
27 juin 2025
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Customer service very poor
Despite massive queue, assistant stone around stacking shelves whilst only one assistant on till struggling.
17 mai 2025
Avis spontané
Réponse de Boots Hearingcare - Melton Mowbray
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
The audiologist at Boots Hearingcare
The audiologist at Boots Hearingcare in Melton Mowbray was caring and assessed my needs for my first pair of hearing aids. She was very friendly and helpful. The range of aids Boots offer is wide with clear guidance on what the various types can achieve for my lifestyle. Overall a great experience - Thank you Boots
13 mars 2025
Excellent service.
The whole process was clear, efficient and smooth with wonderful professional advice and assistance.
1 mars 2025
Echo all previous reviews
Echo all previous reviews. Very patient, very knowledgeable, efficient and a great sense of humour helping to put you at ease if this is your first step into the world of hearing loss! Nothing was too much trouble for Umeeka as I had so many questions that I needed answered.
Top tip. Do plenty of research yourself upfront before you go with regard to the type of hearing aid and functions you think you need to get out of it besides obviously hearing better!
7 mars 2025
Avis spontané
Umeeka took the time to really…
Umeeka took the time to really understand how my hearing had changed and how I was using my aids. She then tweaked them and it made a huge difference. Great service and advice as always!
8 janvier 2025
Avis spontané
Audiologist excellent
14 décembre 2024
My recent experience in Boots Hearing…
My recent experience in Boots Hearing Care Melton Mowbray was excellent. The audiologist is very personable and easy to talk to. She is a very good communicator and explained the tests she was carrying out and the changes to my hearing in a very easy to understand way. She went through all the options I had for hearing aids and when they arrived the initial set up and follow up appointments were very good. It’s a lot of information to take in so spreading it across several appointments was very helpful.
4 octobre 2024
Avis spontané
Hearing examination experience
The experience was straightforward and even aspects of my hearing loss was explained in simple English
14 novembre 2024
The audiologist I saw was excellent…
The audiologist I saw was excellent providing good information from which I could make decisions regarding hearing aids etc. However, I was surprised and concerned that there were no toilet facilities available when my appointment was in the region of 2 hrs and I am 77yrs. Bearing in mind that most of the customer client group will be older, or taking medication that causes urinary frequency, I was disappointed that customers had no option but to visit a coffee shop further in the town. A particular issue for disabled customers. My 5 star rating is therefore linked to the audiologist not to the zero star rating for customer comfort.
28 septembre 2024
Very professional in formative…
Very professional in formative approachable skilled representative
18 juillet 2024
Thank you Umeeka
Umeeka has a friendly and caring manner with a genuine interest in delivering the ultimate customer experience. Her professionalism, patience and support is much appreciated. I love my new hearing aids.
29 mai 2024
Avis spontané
Umeeka is an excellent audiologist
Umeeka was very friendly and helpful, she carried out my hearing test very professionally, then gave good advice on the options for hearing aids. I've now had them fitted, she was very kind and has a good sense of humour. She explained clearly how to use them, and I also have follow-up appointments to check how I'm getting on with them.
29 mai 2024
Avis spontané
UMEEKA did my hearing test today
UMEEKA did my hearing test today. It was so quick and easy and she put my mind at ease. I would recommend anyone to get a free hearing test to put their minds at ease.
15 mai 2024
Avis spontané
Great service
The Audiologist was efficient and friendly - explaining everything she was doing and why.
9 mai 2024
impressed with service
20 avril 2024
Excellent and thorough
The person who examined me was very friendly and had a sense of humour! She was thorough and if I didn't understand anything, she explained it to me.
She also did some tests which I hadn't had before on previous examinations, which I thought were very useful and practical.
18 avril 2024
Customer advisor made me feel very…
Customer advisor made me feel very comfortable and explained everything he was going to do in simple terms
17 février 2024
Very nice young lady who dealt with me,
17 mars 2023
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