A brilliant service from beginning to end was provided to myself and my husband by Naheela. We're still getting used to the aids but love the fact that we can use the phonak app with them. Naheela kin... Voir plus
Établissement
Changer d'établissementBoots, 12 The Liberty, RM1 3RL Essex, England, GB
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Lisez les avis des autres
Bought my first pair of hearing aids; from my first hearing test, to a subsequent, more detailed hearing test and consultation I couldn't be more pleased. Professional and knowledgeable staff who I ha... Voir plus
Adida my husband and my hearing care professional was great. The whole process was made simple and informative . We are very pleased with our care and our hearing aids. All through March 2023 in the... Voir plus
I have been struggling with hearing for a long time, previously I had very basic hearing aid and I wasn’t very happy with it, so I decided to try Boots hearing consultation. From the very first meetin... Voir plus
À propos de l'entreprise
- Magasin d'appareils auditifs
- aussi dans
- Audiologiste
- Service de réparation d'appareils auditifs
- Service pour les malentendants
Écrit par l'entreprise
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Coordonnées de contact
Boots, 12 The Liberty, RM1 3RL, Essex, England, Royaume-Uni
4,7
Excellent
45 avis
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A brilliant service from beginning to…
A brilliant service from beginning to end was provided to myself and my husband by Naheela. We're still getting used to the aids but love the fact that we can use the phonak app with them. Naheela kindly set this up for us too. Slowly getting used to sounds that I couldn't hear before and putting them back in again after a night's sleep. The charging dock is a real bonus. We will be going back after a couple of weeks for her to check how we're getting on etc. Would definitely recommend.
26 août 2026
The staff were very helpful explained…
The staff were very helpful explained everything in detail
11 août 2026
Good ,polite service.
4 août 2026
Colleague was very patient and…
Colleague was very patient and explained everything about my hearing aids
3 juin 2026
Extraordinary Assistance
As usual Naheela and Abida absolutely very professional, friendly and helpful.
I highly recommend Boots Hearingcare and these professionals from Romford.
Very happy either with my hearing aids, assistance and service!
13 mai 2026
Hearing aid consultation.
Naheela conducted my consultation appointment in a very professional manner, she explained the product and finance options in a clear and precise way.
28 avril 2026
The hearing consultant was great
The hearing consultant was great, very knowledgeable and helpful with the process and helped me with any concerns I have
8 avril 2026
Everything was explained clearly.
Everything was explained clearly.
No problem when I requested to try another hearing aid.
11 avril 2025
fantastic service
fantastic service, Naheela was was professional, explained every stage, talked through options without pressure.
5 avril 2025
Very helpful and friendly.
26 février 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Poor customer service
Dissapointing service not only two cancelled appointemt by generic text on the day of appointment, in the same week no response to my email either.
21 février 2025
Avis spontané
Réponse de Boots Hearingcare - Romford
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Terrible customer service
Today for the second times this week my fathers hearing exam has been cancelled. You receive a text strangely at exactly the same time cancelling yet you cannot speak to anyone just reschedule snd wait hoping it will go ahead. Terrible customer service.
21 février 2025
Avis spontané
Réponse de Boots Hearingcare - Romford
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
I attended Boots hearing care at…
I attended Boots hearing care at Romford 4 times from a routine hearing test to fitting of hearing aids, each time I was seen by Naheela who was very attentive and professional at no time was I rushed and we had time to chat as well, very happy with my experience at boots and with Naheela.
28 janvier 2025
Very nice young lady who was very good…
Very nice young lady who was very good at her job
5 septembre 2024
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