Boots Hearingcare - Sheffield, Meadowhall Avis 

I had my ears tested at Boots Meadowhall on 27 Oct 2023.

The audiologist was called Helena and she was excellent.

She was friendly and put me at ease and explained everything to me.

The hearing test was thorough and the results explained to me in detail.

A very good experience. Helena is an asset to your organisation.

Great service as always from Phil Spenceley, always informative and driving to improve things for my hearing.

Explained well, very polite and we had a laugh .

We felt really at ease with Phil on our hearing appointment recently with Boots. He explained the process clearly and concisely and made sure we went away understanding what type of hearing aids would suite our needs. Thank you so much

Customer care was excellent. Informative and understanding

From reception to leaving everyone was pleasant and professional with each step fully explained in plain language

I had an appointment for a hearing test. The woman who I saw first was pleasant, helpful and thorough. She took time to explain things to me and set up a second, longer appointment. The audiologist who did this pleasant, polite and helpful. He explained the test results and helped me with choice of hearing aid. He spent time trying devices and reassured me of their effectiveness. Excellent service.

I'm no better off for having these aids.
I can hear someone enjoying their crisps ,but not someone speaking directly to me.

Brilliant service, quick and informative

Really friendly informative audiologist took time to explain things

Very informative and helpful advice was given in a friendly manner.

AJ made the experience fantastic. As simple as that. He's great.

I would like too say thank you so much to the ladies that work in boots meadowhall sheffield ( chloe ) at the clinic branch and shameela at the boots store so very helpfull and amazing customer experience! They both really helped me it was really refreshing to have great customer service for once! I hope management can see this and be proud ! 👏

We were seen on time by Phillip Spenceley who proved to be helpful, diligent and professional in every respect.
Full marks to him!

My experience at Boots hearing care Sheffield was excellent. The audiologist, Phil I think his name was was extremely informative an approachable , an explained all about the type of hearing loss I had , so was therefore able to inform me about the aids which would suit me best , without any sales pressure.

Excellent service, very helpful.

The audiologist explain himself very clearly and l was able to discuss issues at length. I would have preferred to give my opinion after l had had the opportunity to wear my aids for a while rather than before even trying them.

The audiologist was excellent. Very patient and informative. The test was in-depth.

My 91 year old dad was treated with respect, and not in a condescending manner. He was made to feel at ease all the way through, and he was spoken to and as well as me, as so often isn't the case.
Thankyou