Boots Hearingcare - St Helens Avis 

Friendly and professional clinicians.
Always seen on time.
Helpful information and products.

A truly positive experience. Professional, helpful advice. Thorough and unhurried testing. Highly recommended.

I had 4/5 appointments with Sian Wilkins in relation to the fitting of new hearing aids.Sian was extremely proficient and meticulous in making sure the product was exactly right for my particular needs.She had excellent communication skills and a very good sense of humour which made you feel totally relaxed in what can be a daunting experience of realising that whatever product you buy will never replace the body’s natural hearing function.Sian did an excellent job in adjusting the hearing aids over several appointments and can be thoroughly recommended for maximising the benefits of the product to suit my particular needs.

Really helpful and knowledgable staff
Help you step by step through the whole procedure

Sian was fabulous. Explained everything in detail and nothing was too much trouble. I love my hearing aids thank you so much.

After a routine ear healthcare check the Audiologist suggested a full hearing test which was duly booked for the following week. The test was really thorough with Sian, the Audiologist explaining ever detail as to why and what would happen at each stage which was extremely helpful. After the test the results were shown and explained it became apparent that I would benefit from having hearing aids. The benefits and prices of each aid were explained without me getting a feeling of being sold to, infact it was quite the opposite especially with Boots 90 day no quibble refund guarantee. However, in all honesty the thought of having to wear hearing aids wasn't appealing and not what I expected but Sian was very kind, patient, understanding and supportive throughout the whole process and for me that made a big difference. Since having my hearing aids fitted nearly 2 weeks ago the aftercare so far has been terrific with a support phone call at the end of my first week to see how I was getting on and 2 separate emails with excellent advice on how to get the best out of your aids and environment. I feel really confident that choosing Boots for my hearing care was certainly the right decision and with my experience with them I have no hesitation in giving them, especially Sian the Audiologist a 5 star recommendation..

I booked a hearing test at Boots St Helens and it was a really nice experience. Sian explained everything about the test and after I had the hearing test she explained the results to me and why particular hearing aids would be the best for my hearing loss. She was really pleasant and informative, set up hearing aids to suit my particular loss and gave me time to walk around the local area trying them out in different locations to see how they were in different situations. She then altered them a little to suit what I had found. Sian listened to everything I said during the test and ensured that I got exactly what I wanted from the hearing aids. I had their use fully explained and a further 2 week appointment set up to recheck. I chose boots hearing because of other reviews and their excellent aftercare and I was not disappointed in my choice.

very welcoming, caring and attentive.
Sian Wilkins. audioholegest.

Hear, hear!

Sian is a Lovely lady who explained everything to me in a simple way that is easy to follow She saw me on time and I am looking forward to seeing her again to pick up my new hearing aids .

Having realised I was finding it difficult to hear in certain conditions I decided to visit Boots Hearing Centre St Helens. it was easy to book an appointment on line. Obviously feeling a little nervous and apprehensive, I was met on time by the Audiologist. She was extremely knowledgeable and answered all my questions. She went in to detail and offered me lots of advice regarding use and fitting of my new hearing aids. I needed a couple of follow up appointments to ensure the hearing aids were both comfortable and the settings suited me. I am very pleased with the service I received and now would not be without my new hearing aids.

Excellent service from Sian Wilkins. Sian was very professional and knowledgeable. Sian put me at ease straight away, she was very patient and gave me valuable advice. I would highly recommend this service and I wished I would have attended the appointment sooner… but I kept putting it off. My hearing aids are a huge help and I don’t know how I managed without them.

I was in boots hearing dept and find that she was very helfull explained everything very well and she was very helpfull because i bought new hearing aids x

Excellent service from Boots hearing care, every step of the hearing assessment was explained in detail and was carried out very professionally I felt at ease during each appointment and all the tests results were explained in terms I could understand.

The audiologist explained the test results in a calm manner and answered my questions well

There’s no great improvement for the price of the hearing aids. I will be returning them at my next appointment

My latest visit was to deal with an issue regarding the wax guards in my hearing aids . I called into the branch hoping to see either Sian or Roger . I was dealt with almost straight away and Sian sorted out the issue promptly and efficiently. This has always been the case at the St Helens branch where I have been dealt with professionally and efficiently. I am thinking of upgrading my hearing aids and will most definitely buy from the St Helens branch when I make my decision. Furthermore the reception team were also very helpful, efficient and friendly.

Efficiency

Exceptional service. Special thank you to Siàn Wilkins for her professional and friendly demeanor, greatly appreciated.

Relaxed atmosphere, professional advice, care and attention